HOTEL OPERATIONS SUPERVISOR
Locarion: paje- Zanzibar
We are seeking a highly organized, responsible, and motivated Hotel Operations Supervisor to oversee the daily operations of our hotel and ensure all departments perform efficiently while maintaining exceptional guest service standards.
Key Responsibilities
• Supervise and coordinate daily activities across all hotel departments.
• Ensure high standards of cleanliness, maintenance, and guest satisfaction.
• Monitor staff performance, attendance, and adherence to company policies.
• Conduct routine inspections of guest rooms, public areas, and hotel facilities.
• Handle guest concerns and resolve operational issues promptly.
• Coordinate with Housekeeping, Front Office, Maintenance, Food & Beverage, and Security teams.
• Prepare daily operational reports and communicate updates to management.
• Ensure compliance with health, safety, and hotel operating standards.
Requirements
• Diploma or Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 3 years of experience in hotel operations, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and manage multiple departments.
• Good command of English; additional languages are an advantage.
• Computer literacy and report-writing skills.
What We Offer
• Competitive salary package.
• Professional and supportive work environment.
• Career growth opportunities.
• Training and development programs.
How to Apply
Interested candidates should send their CV and cover letter to:
thegartenoffice@gmail.com