Mfwatiliaji
JF-Expert Member
- Oct 5, 2007
- 1,323
- 67
Nimepokea hii mail, kwa kweli hali ni mbaya sana hapo bandari kama huyu mdau anavyoelezea. Yote aliyosema ni kweli, magari ya 1999 yanakataliwa na kupigwa 20% CIF penalty kisa ni ka-label fulani kwenye seatbelt ambako wanakaangalia. Imenikumba mwezi uliopita.Nina uchungu sana kwani ilibidi nilipe penalty kukwepa storage charges wakati nikishughulikia hiyo query.
Hako ka-label mara nyingi kanaweza kuwa na mwaka tofauti na umri wa gari ambao ndiyo unaidhinishwa na mamlaka husika ya serikali ya Japan (JAAI).
Sasa customs wanagoma kwamba ni umri fake ulioidhinishwa na wakala wa wizara ya usafiri ya huko magari yanakofyatuliwa.
Hako ka-label mara nyingi kanaweza kuwa na mwaka tofauti na umri wa gari ambao ndiyo unaidhinishwa na mamlaka husika ya serikali ya Japan (JAAI).
Sasa customs wanagoma kwamba ni umri fake ulioidhinishwa na wakala wa wizara ya usafiri ya huko magari yanakofyatuliwa.
Dear Customers,
Good day to all of you.
This is Masao Kuwabara of Autorec Tanzania Limited and Toru Ogawa of Autorec Enterprise LTD. Japan.
Thanks to you, we have been operating business in Tanzania with lots of joy.But there have been one serious problem that all the exporters, not only Autorec, who do business with Tanzania are facing. We have been making lots of effort to solve the problem, but it still remains in Tanzania.
Today, I'd like to figure out what is happening in Tanzania against used vehicle trade. And we'll appreciate a lot if you'll give us your advices on this issue.
As all of you are aware, IMPORT REGULATION against used vehicles have been started in Tanzania since July 2006. Now if one will import used vehicles whose age is exceeding 10 years, they will be penalised and charged extra 20% excise duty.
This kind of regulation is found with several more countries. And as a trader who do business with Tanzania, we respect the country's policy.We shall not go against it or complain about it.
Therefore, since this policy started, we have been trying to adjust our stock so that they will meet the demand of customers in Tanzania. Now you may find many 1999+ vehicles in our stock.
But there's a serious problem with this policy as it has been operated without clear definition about the AGE OF THE VEHICLES. Let us share one sample story here.
1) Unreasonable penalties against some importers in Tanzania. Some time ago, one of the customer has bought JZX100 MARK II 1999 model.As this is of year 1999, definitely, the customer didin't have to be penalised.
However, once the vehicle reached Dar es salaam port, the officers ofTanzania's Customs have inspected the vehicle phisically, and finally started saying that this vehicle is manufactured in 1995! They said so because they found a small label on the vehicle's seatbelt saying "1995"; While the vehicle had come with the EXPORT CERTIFICATE issued and authorised by Govenment of Japan and another certificate issued by JAAI (Japan Automobile Appraisal Institute), both clearly indicates its year as 1999, Customs office still insist that this vehicle is of 1995 and thus should be penalised.
2) Manufactured year of seatbelt is not manufactured year of the vehicle Actually, I have done some research about the label on the seatbelt while I was still in Japan. I have communicated with TOKAI RIKA company, who is the manufacturer / supplier of the seatbelts for TOYOTA's products. They told me that the information on the label of the seatbelt simply shows the manufactured year of the seatbelt itself!
In heavy industries such as vehicle manufacture, the products are manufactured by cooperation of several companies so that they can reduce the time and cost. If it is about this MARK II, there should be seatbelt manufacturer, window screen manufacturer, computer manufacturer, tyre manufacturer,electric parts manufacturer, head lamp manufactuer, gasket manufacturer,tube manufacturer, bolt and nut manufactuer and so on and so forth.
Each manufactured parts will be brought to the warehouse or the factory of vehicle manufacturers (such as TOYOTA) and then a unit of vehicle will be assembled there. It is very much possible for some parts to spend several months or even more than a year before it will be assembled to a vehicle.
Therefore, NO BODY CAN DEFINE THE AGE OF THE VEHICLE FROM THE SEATBELT LABEL OR ANY OTHER PARTS OF THE VEHICLES. Especially, with this JZX100 MARK II, it is totally wrong for them to insist that this was manufactured in 1995. There's a clear reason to deny their statement. Why??? Because TOYOTA STARTED SELLING JZX100 IN LATE 1996!! THEREFORE,IN 1995, THIS PARTICULAR MODEL DIDN'T EXIST EVEN ON CATALOGUES!!!
3) Definition of the vehicles age in Japan.
Unfortunately, we learnt that there are some misunderstandings among the Customs officers at the port about definition about the age of the vehicles. Once they find the labels on the belts like this, they just disregard the authorized documents and try to charge additional duty against importers. And this is totally wrong.
Most of the vehicles we sell originate in Japan. Therefore, we process the paper work and other arrangements based on the documents published by the Government of Japan, Government of MANUFACTURERS' COUNTRY.
On this official document called-Export Certificate-, it only shows the YEAR OF FIRST REGISTRATION of the vehicles. There is no information about MANUFACTURED YEAR. This is how they control the product in Japan.Information of manufactured year of the vehicles are not obtainable.
Both for domestic and oversea market, the used / new vehicles suppliers do the paper work by using the data on this document because there are no other official documents to identify the vehicles. But to the Customs in Tanzania, it looks like this document is not acceptable. The differences on the definition of the AGE OF THE VEHICLES between Tanzania and Japan is creating serious problems.
4) Autorec's efforts to solve this problem One day, I have seen Commissioner for Customs and Excise face to face in his office and discussed about this problem.Unfortunately, there was no good solution on that day. Commissioner told me that this is just a minor problem as these are only a few cases among lots of cars.
Instead, he promised me that he was going to solve these one by one by communicating with the manufacturers in Japan to know the actual manufactured year once the same case comes out. Believing his word, when we had another problem with NISSAN MARCH, chassis number k11-683281, I asked for his assistance.
I was thinking that he has a special relationship with the manufactures in Japan and he can get such information that we can not get from them. However, instead of contacting NISSAN MOTORS in Japan, he contacted D.T.Dobbie (NISSAN distributor in Tanzania). Once D.T.Dobie told him that they dont deal in used cars, it was the end of his investigation.
We, Autorec, has contacted NISSAN MOTORS by ourselves, explained the situation, and finally got a letter from NISSAN to identify the manufactured year of this unit as an exceptional case (they normally don't publish such information).
We brought this letter to the Commissioner and we believed that this will be solved. But I was surprised to know the Commissioner's next action. Once again, he sent this letter from NISSAN to D.T.Dobbie, and once again, D.T.Dobbie told him that they don't deal with used cars, and once again, it was the end of his investigation!
Why should he communicate with D.T.Dobbie while we brought him the letter from original manufacturer? This is very much not understandable. The case remained unsolved. On another day, I received a letter from the Commissioner as a reply to my letters. In that message, he was saying that now he understood that the year on the seatbelt label is not the year of manufactured year ofthe vehicle.
But still then, the people of the Customs are still judging the age of the vehicle by checking the seatbelts and other small parts. We have been fighting against this misunderstanding. We have been sending letters to Commisioner of Customs and Excise again and again. We send CC to TBS, TRA, Ministry of Finance, JAAI, Embassy of Tanzania in Japan and Embassy of Japan in Tanzania.
We have been appealing that the importers in Tanzania should not be charged unfair duties from such a misunderstanding.
Unfortunately, the Commissioner of Customs is not even replying to our letters these days. Then we have also sent simillar letter to Parmanent Secretary of Ministry of Finance. We also got diplomatic support from Embassy of Japan in Tanzania, Japanese Ambassador has sent an official letter to Ministry of Finance.
We are hearing that in August 2007, by sending letter to the Commissioner for Customs and Excise, Ministry of Finance has advised them to reconsider the definition of the age of the vehicle. But we haven't seen any changes even after that.
We have been explaing all about this to the people mentioned above and asking them to reconsider the definition of the age of the vehicle. In January 2008, I have spoken to the people of Embassy of Japan once again and asked for some diplomatic assistance because I was feeling that the authority in this country is not interested to listen to the voice of one small vehicle supplier.
This time, the First Secretary of Embassy of Japan has met Commissioner for Customs and Excise by himself and discussed on the same issue. According to the story I heard from the Secretary, the Commissioner has understood the situation and promissed that he will work on this to solve the problem.
Embassy of Japan has wrote an official letter once again to appeal that the vehicles' age should be defined based on the official documents because there's nothing else apart from that.
5) Problem for Autorec, the supplier.
The issue itself is something between the importers and the Customs in Tanzania. Therefore, the authority treat us as if we are just outsiders. It seems as if they are saying that it is not something that a supplier like Autorec should interrupt. But the situation doesnt allow us to sit behind.
We explain the nature of these problems to the importers (our customers) who actually suffered this problem and advice them to insist against the Customs that they have the proper vehicle and official documents. But instead of fighting against misunderstandings of Customs authority, some of them actually turn around and start attacking Autorec, saying that Autorec has sent fake documents / cars and cheated them!
Some of them even threaten us that they are going to take it a court case or attack us through media. This is totally not acceptable because Autorec has done nothing wrong in the procedures. Something more unpleasant for us is the fact that some of the Customs officers, when they found the seatbelt label which has different information with the official document, tell the importers that the supplier (Autorec) has tricked them with forged documents!!!
We totally don't understand why people on a responsible position can say such an irresponsible word without doing researches!!!! This is like executing someone for guilty without properly checking!!! This is a clear offensive disturbance to our business. Or they are making us a scapegoat so that the importers will not complain against them.
And as you can see, this is not a problem only for Autorec, but for the used vehicle trade business as a whole. Indeed, this is actually creating a very negative image not only to our business but for the customers in Tanzania who intend to import used vehicles from Japan. While we are shipping the right vehicles in right procedure with proper documents (authorized by the Government of manufacturer・fs country), some importers misjudge that we are cheating them.
This would be a serious damage to us if they continue doing this.I understand the anger and disappointment of the importers who are charged of the penalty of 20% against a vehicle they bought as less 10-year-old cars. But even if they attack us, there・fs no solution because there was nothing wrong on our side. Therefore, we need a fundamental solution.
6) Similar problem and its solution in Kenya.
In Kenya, several years ago, they had the same problem as they also have year regulation against used vehicle import. Actually, the problem was more serious in Kenya, because once the vehicle would be recognised as over 8-year-old, they are simply not allowed to import that car. Therefore, the importers in Kenya had fought against the authority by themselves. Of course, we, the suppliers, also assisted them.
As a result, Kenya's Ministries, KRA(Kenya Revenue Authority) and KBS(Kenya Bereau of Standard) have worked together to solve this problem, and finally decided to judge the year of the cars based on the information on the documents.
Since then, there has been no such trouble on the same issue in Kenya.This story gives an idea that there's no solution so long as they continue checking the seatbelts and other parts.
Thank you very much indeed for reading such a long story. But I'm sure this is a serious problem that any of you may also suffer.We have been fighting against this, but as this is an internal problem in this country, something that a foreigner can do is limited.
As an outsider, we cannot intervene the country's policy. Not having good fruit after such a lot of effort, we are feeling as if we are stucked. Therefore, now we'll appreciate if you'll give us your ideas and view to solve this problem. Once again, thank you very much indeed for your understanding and assistance to us.
Best regards, Masao Kuwabara Autorec Tanzania Limited
AUTOREC ENTERPRISE LTD.E-MAIL: ogawa@autorec.co.jp
TEL: (+81)5675-6-6111
FAX: (+81)5675-6-6511
WEBSITE: http://www.autorec.co.jp
ADDRESS: 2-1 Nishishijimi Yatomi Aichi 490-1427 Japan.