<br />Mkuu Customer Care Zantel Bure Kabisa..., Mi nimeshapiga simu pale kama mara mbili na mara zote kwa customer cares tofauti napata jibu tofauti.., yaani hata kama hawajui jibu wanajibu tu mradi basi.., Nikaenda ofisini kwao napo pia nikapata jibu tofauti kuuliza kwanini customer care walijibu vingine nikaambiwa kwamba wale huwa sometimes wanajibu tu ili wakuondoe (and this was from their fellow worker..)<br />
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Kwahiyo mkuu labda ningepiga kusikia sauti nzuri ningefurahia customer care yao, lakini sababu nilipiga kupata huduma ya ambacho sikupata kwa kweli sikufurahia kabisa.., (and this was when I was still with Zantel kabla sijawatupa kapuni...) lakini services za hao wengine nazo sio nzuri. wote hawawezi kusema sijui hata kwa kile ambacho hawajui
<br />Ungemuuliza kuwa unataka kumpa ofa jioni then angekubali tu maana ni customer care!!!
Tahadhari Mkuu, suijetenda makosa bila ya kukusudia, kwani maongezi, huduma, na data baina yako na Zantel ni siri baina yenu, kuzitumia vyengine ni makosa. Wewe ungefurahi nambari yako ya simu waitoe kwa yeyote?<br />
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Hahahahaa...mkuu kesho ntapiga tena alafu ndo mpango mzima maana sauti ya leo imenitekenya mpaka kitu kikaenda mnara! Najua wengi wanadhani ni kawaida lakini kesho nitajitahidi kurecord alafu nitupie jamvini humu chat yote ilivyokwenda!
nilikuwa na shida na simu yangu leo hii basi nikaamua nipige zantel customer care basi nimetekenywa sana na sauti ya yule dada niliyezungumza nae maana baada ya kumaliza maaelekezo yangu aliyostahihili kunipa akaniuliza labda una jingine tena!? nikamwambia ndio na kweli nilikumbuka kitu kingine nikamuuliza akanijibu na alipomaliza akaniuliza tena kwa sauti nyororooo kweli kaka huna kingine!?? nikamwambia sina dada!
Sasa nikabaki najiuliza kama ndio mambo ya customer care hayo napenda kuwapa pongezi Zantel ila kama kuna mengine basi kaazi kwelikweli!!!!1!