Mr Peter Hill-Wood
The Arsenal Football Club
Highbury House
75 Drayton Park
London
N5 1BU
22 June 2011
Dear Mr Hill-Wood
I feel it is now time to write a damning letter expressing my views both on the club and the so called people who run the club
Like many Arsenal supporters I have lost faith in the club and the management.
My wife and I are season ticket holders and travel from Bristol for all home games and I travel to away games. We spend thousands of pounds and hundreds of hours going to games, that is our commitment. What is your commitment apart from robbing the supporters of their hard earned money and offering a third rate service?.
This club is on the decline since it moved to the Emirates, it became a business for only shareholders and the supporters became a means to an end to line shareholders pockets. You raise the price of season tickets yet you offer nothing in return, even when we have won no trophies where you can produce a new strip for the coming season you come up with the 125 year strip to make more money. Will next year be the 126 year strip?
The administration and the service level at the club is very poor because it is farmed out and the companies you use are useless, no care for the supporters and they treat them with no respect. They do not respond to letters and their administration is diabolical. The information on my renewal for season ticket and my wifes were wrong, how? It is all on computer, I suppose it is because you use cheap labour to do these jobs, thus saving you money and making you shareholders richer.
The food on offer at the stadium is very poor and it is what you would feed your chickens and pigs with inflated prices. This topic has been raised before. The club asks supporters for their opinion and when they get feedback, the club ignores it. By doing this they can actually say that we ask supporters
but they ignore their views.
The team is shot to pieces; players do not want to play for Arsenal because they are ambitious and want to win accolades. They know Arsenal is not the place to come. Even the players who are at Arsenal are desperate to leave and are waiting for offers to come through from other clubs.
Fiszman has been hailed as an Arsenal legend and we are all reminded what he has done for the club. Let me remind you what this man did to this club, 1. Got rid of David Dein and the club started to decline
2. Became greedy and wanted more profits for him and his cronies
3. Sold his shares at the right time to start a tug of war between the two biggest shareholders
and finally made sure that not a penny of all the profits were paid in this country when he passed away.
Since the departure of David Dein this club has gone into freefall, from bad to worse. The man was true Arsenal through and through. Now we have a bunch of useless nobodies who have titles and have inherited their positions. Let me remind you that the club was founded as a working mans club catering for the working class people. Now it has become a plaything for wealthy Americans, Russians and a mixture of self inflated titled waste of space money spongers who want to milk the club through its supporters.
I have vowed never to spend a penny on food or beverages and will never buy any products from the shop. I will pay for my season ticket and thats all.
It brings tears to my eyes to see my beloved club run by greedy businessmen who have no respect for football and treat supporters with contempt.
The club has a wage policy for the players but I am sure that the shareholders rob the club of millions of pounds to line their own pockets. The board are very proud to inform the world how the club is in profit and one of very few that are. At the end of the season nobody will care about the millions you have made for your own gains, they will remember Arsenal for being a has been.
The board is a disgrace and will go down in history as the money grabbing thieves who destroyed 125 year history.
I do not expect a letter from you because you are obviously a busy man
.not running the club, but spending your ill gained profits. The reason I say this is because when I have written to you before I have never received a reply or an acknowledgement which proves that you are a man of no character running a company who treats its customers with no respect.
I do not wish you well and I hope that you suffer the same financial hardship, the hurt and humiliation that millions of true Arsenal supporters have had to endure since the clubs priority became money rather than football and that became evident when the club moved to the Emirates.
My finishing note is that Herbert Chapman would be ashamed to be associated with this club today. He was a great man and a TRUE football fan, unlike the den of thieves who proclaim themselves as Arsenal supporters sitting in that boardroom with you.
Yours with contempt,
William Patey