Jamii Opportunities
JF-Expert Member
- Feb 10, 2014
- 5,158
- 1,688
3. POST: SALES ADMINISTRATOR
Summary
To perform administrative support to the corporate sales office on a day-to-day basis to achieve sales objectives.
Closing Date: Monday, July 28, 2014
Reports To:- Manager Corporate sales
Duties
1.To assist corporate sales team in producing and documenting customer proposal and contracts in an efficient and timely manner.
2. Coordinates with sales office team for timely submission and/or collection of documents (bills, contracts and brochures etc) to customers.
3. Ensure accuracy of account information to customer management /billing system(s) so as to maintain accurate customer bills.
4. To coordinate and arrange transport facilities for effective and efficient operations in corporate sales.
5. Support corporate sales team in debt management of customer accounts and liaise with customer credit department for timely payment.
6. Ensures all documents are registered, filed and stored systematically in corporate sales office
7. Compile and distribute sales office reports to all business stake holders on weekly, monthly annually.
8. To address corporate customers inquiries and complaints in a timely manner.
9. To support internal sales process and procedures
Qualifications
•Advanced Diploma in commercial/marketing
•Minimum 3 years plus experiences in sales support
•Independent, self-motivated, result-oriented, and a good team player
•Excellent ability to plan and organize in a self directed environment
•Good command of spoken and written English
•Bright, energetic, dynamic with very good communication & interpersonal skills
•Internet knowledge and computer skills; familiar with Microsoft Office and sales applications
4. POST: ACCOUNTS EXECUTIVE (WHOLESALE)
Summary
To manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental
Closing Date: Monday, July 28, 2014
Reports To:- Account Executive
Duties
•To develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.
•Ensure proper maintenance of customer documentations and records including sales data and monthly bills.
•Conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.
•Debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.
•To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.• Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.• To develop and evolve customer account plans, and sales plans focused on generating new and protecting existing revenue.
•Coordination and preparations of inputs for invoices preparations in the system for payments and account settlements for both national and international.
•Ensure credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.
Qualifications
•Minimum requirement is a BSC in Business Administration& Marketing and/ or equivalent qualifications from the recognized institute.
•Minimum (2) years experience in sales and/or Service support
•Sales revenue plan
•Customer satisfaction
•Customer profitability
•Debt growth/Decline
•Sales negotiation skills
•Computer knowledge
•Engineering back ground
5. POST: BUSINESS ANALYST
Summary
International & National business contributes substantially to TTCL's profitability, and business analysis with other Carriers is of key strategic significance to the business. This position seeks to ensure that:-TTCL develops strategic business partnerships with National and other International Carriers.
Closing Date: Monday, July 28, 2014
Reports To:- Manager, Carrier Operators
Duties
1.Ensure excellent one-to-one relationships are maintained with other functional departments.
2.Coordinate all financial aspects and managed adequately to ensure profitability.
3.To provide key inputs into the definition of targets associated with service level and customer profitability.
4.To ensure the targets associated with service levels and customer profitability is met.
5.To negotiate for cheap termination rates in order to reduce TTCL out-payment costs.
6.To develop international and National business/implementation plans to in line with Company business plans.
7.To up-date and keep records of monthly applicable rates and agreements.
8.Monitor and follow up on implementation of agreements made between TTCL and other Carriers both national and international.
9.To monitor changes for the routing plan in accordance to the market trend and advice Network group for implementation and feedback.
10.To study the international route circuit occupancy and make routing changes in favor of improved grade of service and business focused.
11.Verification of outgoing and incoming statements to / from other International Administrations and National Operators for account settlements.
12.In liaison with Traffic Analyst to keep international contact address database in order to simplify communications.
13.To provide inputs (minutes & applicable rates) to Finance department as a guide to invoice Carriers for the traffic coming into our network
Qualifications
•A higher education in Business Administration and/or equivalent.
•Good experience of international business.
•Proven performance orientation
•Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork.
•Good Computer knowledge specifically in spreadsheet programs.
•Advanced management skills with special focus on action-oriented problem solving.
6. POST: ASSISTANT ACCOUNTS EXECUTIVE (WHOLESALE)
Summary
To assist the Account Executives to profitably manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental.
Closing Date: Monday, July 28, 2014
Reports To:- Account Executive
Duties
1.To assist the Account Executives to develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.
2.Ensure proper maintenance of customer documentations and records including sales data and monthly bills.
3.Assist the Account Executives in conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.
4.Assist the Account Executives for debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.
5.To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.
6.Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.
7.Assist the Account Executives to develop and evolves customer account plans, and sales plans focused on generating new and protecting existing revenue.
8.Assist the Account Executives to coordinate and preparations of invoices for payments and account settlements for both national and international.
9.Assist the Account Executives in terms of credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.
Qualifications
•Minimum requirement is a Diploma in Business Administration and/ or equivalent qualifications from the recognized institute.
•Minimum (2) years experience in sales and/or Service support
•Sales revenue plan
•Customer satisfaction
•Customer profitability
•Debt growth/Decline
•Sales negotiation skills
•Computer knowledge
7. POST: NEW SERVICE & RESELLER COORDINATOR
Summary
To coordinate wholesale business by linking the business demands and available network in for the intention of improvement in business performance.
Closing Date: Monday, July 28, 2014
Reports To:- Manager, Carrier Operators
Duties
1.Develop, manage and maintain TTCL local loop unbundling policies for the access network so as to optimize revenue
2.In liaison with other departments monitor and prohibit illegal operations/bypass within TTCL network
3.Manage and monitor resellers buying TTCL wholesale products so as to optimize revenue
4.Plans/develop/review and disseminate reseller policies to ensure adherence and improved performance
5.Liaise with legal Department so as to develop wholesale agreements.
6.Forecast wholesale demand and monitor network utilization performance so as to advise network for expansion where necessary.
7.In liaison with other Department; develop and monitor TTCL new wholesale and resellers services
Qualifications
•A University degree in business administration/marketing/Economics/Telecommunication engineering or equivalent. A post-graduate degree would be an added advantage.
•Good experience in wholesale Operations business
•Computer literacy
•Strong communications and interpersonal skills
•Customer focused and responsive
8. POST: SOLUTIONS INTEGRATOR - MARKETING
Summary
To develop Marketing Plans/programs for the existing and new product/services offered and evaluate the competitive situation, market position and provide product/service alternatives.
Closing Date: Monday, July 28, 2014
Reports To:- Manager Product Development
Duties
1.To be responsible for external market analysis, segmentation or differentiation, demand forecast and identifying strategies to increase or retain existing market share.
2.To manage business intelligence data base about market, product cost, competitors activities etc for interpretation in order to identify opportunities for product/service enhancement or development.
3.To develop and maintain communications processes and ensure customer needs inputs are captured in the market analysis.
4.To support Marketing and Sales Managers to propose, design and implement tariffs and tariff strategies that are competitive, appropriate for the market.
5.To monitor aspects of product life cycle and its performance in the market and provide feedback/communicating to relevant parties.
6.To support selection for purchase products, services or packages available for the appropriate target market segments
Qualifications
•University degree in Business Administration or Commerce majoring in Marketing, or any other relevant qualification from a recognized Institution.
•Three (3) years working experience in marketing from a large business organization.
•Good communications and interpersonal skills.
•Demonstrated analytical and problem solving ability.
•General knowledge of personal computers and basic software applications.
9. POST: PRODUCT COORDINATOR
Summary
To provide support to the Marketing and development team by ensuring issues of service enhancements, new products introductions, products cessations, product modifications etc have clear comprehensive communicated plans for the better customers' management.
Closing Date: Monday, July 28, 2014
Reports To:- Head Product Development
Duties
1.Participate in development of new products/services and capture relevant information to be shared with sales team, support channels, TTCL employees, potential dealers etc for the development of communication plan.
2.Ensure information for service provisioning of new products is disseminated to sales targets such as support channels, regional commercial teams and call centers prior launching.
3.To coordinate training of the new products/services technicalities and its benefits to sales and support channels for the smooth provisioning.
4.In liaison with the Project Management Office, ensure project data base of new products/services is managed perfectly.
5.Provide input to the Marketing Manager to ensure that the product/service is launched to the appropriate target market with all relevant information including customer value statements.
6.Participate in monitoring and management of the TTCL product/service and provide reports upon request. (adhoc, monthly, annual, etc)
7.Provide leadership to the workgroup by mentoring, advising and providing technical expertise
8.Accountable for allocating tasks to the workgroup and monitoring the work for performance and quality assurance
Qualifications
•University degree in Business Administration (Marketing/Telecommunications) or equivalent.
•Must have at least five years experience in (name the area the position is responsible for) or a similar field and be recognized as an expert
•Three (3) years working experience in marketing from a large business organization.
•Good communications and interpersonal skills.
•Ability to plan and coordinate meetings and training to meet deadlines.
•General knowledge of personal computers and basic software applications
10. POST: HUMAN RESOURCE OFFICER
Summary
The Human Resource Officer is responsible for providing guidance and support to employees and management in all HR related matters that include, Human Resources Planning, Recruitment and Selection, Performance Management, Staff Welfare, Compensation and Benefits Administration, Staff Training and Development and Maintenance of Harmonious Industrial Relations.MAIN OBJECTIVES:• To provide a high quality service to employees and to contribute to the long term development of the HR function ensuring a consistently high level of customer care is provided to all Employees and people who use the HR Service; • To provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the Human Resources Department; • To promote the Company's core values and fulfill the aims and objectives of the service.
Closing Date: Monday, July 28, 2014
Reports To:- Human Resource Manager
Duties
1.To coordinate staff recruitment and selection process in a timely and organized manner and ensure adherence to all recruitment policies, procedures and techniques.
2.To ensure manual and computerized records are accurately maintained and updated regularly in line with data protection.
3.To maintain internal database files and tables, and develop recurring or ad-hoc reports to meet the requirements and needs of the Department
4.To determine training needs in consultation with Heads of Departments and determine suitable training programs in order to match with identified training needs
5.To Develop, review of welfare and occupational health, conduct systematic health and safety audits in order to minimize potential risks and hazards at work places
6.To Work on various projects including improvement of internal HR-related processes to continuously improve the department's efficiency, and various other HR-related project management responsibilities.
7.To administer and Monitor payment of staff salaries through the computerised payroll system.
8.To Coordinate employees' Performance Management, Assessment and improvement initiatives
9.To Manage the Social Security and Medical Scheme processes in line with The governing laws and regulations and Human Resource policies
10.To develop Human Resources forecasting and planning strategies to address immediate and long-term staff requirements.
11.To conduct Human Resource audits to ensure compliance with company policies and procedures
12.To interpret Labor Laws, Company Policies and manage Industrial Relation issues in order to maintain peace and harmony in the organization.
13.To coordinate disciplinary hearings and represent the company in Commission of Mediation and Arbitration and Labour Court session on labour related matters
14.To assist the Head of HR and HR colleagues when required; This may include minute taking, interviewing, and attendance at employee relations meetings, processing references and filing.
Qualifications
•Degree in Human Resources Management, Business Administration, Public Administration or related field
•Two (2) years relevant experience in Human Resources.
•A strong understanding/use of Human Resources Management System (HRMS) or Human Resources Information System (HRIS) functions and processes. Experience with database tools will be necessary, as well as a thorough knowledge of computer application packages such as MS Excel, Word, and PowerPoint
•Proven ability to handle confidential information and work under pressure and in a changing work environment.
•Excellent communication and interpersonal skills with demonstrated ability to successfully promote a work environment that values diversity and supports respectful interactions.
•Working knowledge of Tanzania labor laws, employment practices and industrial relations
•Ability to take initiative and follow through on tasks with minimal supervision. Attention to detail, multi-tasking and organizational skills a must
Mode of Application: Login screen
Summary
To perform administrative support to the corporate sales office on a day-to-day basis to achieve sales objectives.
Closing Date: Monday, July 28, 2014
Reports To:- Manager Corporate sales
Duties
1.To assist corporate sales team in producing and documenting customer proposal and contracts in an efficient and timely manner.
2. Coordinates with sales office team for timely submission and/or collection of documents (bills, contracts and brochures etc) to customers.
3. Ensure accuracy of account information to customer management /billing system(s) so as to maintain accurate customer bills.
4. To coordinate and arrange transport facilities for effective and efficient operations in corporate sales.
5. Support corporate sales team in debt management of customer accounts and liaise with customer credit department for timely payment.
6. Ensures all documents are registered, filed and stored systematically in corporate sales office
7. Compile and distribute sales office reports to all business stake holders on weekly, monthly annually.
8. To address corporate customers inquiries and complaints in a timely manner.
9. To support internal sales process and procedures
Qualifications
•Advanced Diploma in commercial/marketing
•Minimum 3 years plus experiences in sales support
•Independent, self-motivated, result-oriented, and a good team player
•Excellent ability to plan and organize in a self directed environment
•Good command of spoken and written English
•Bright, energetic, dynamic with very good communication & interpersonal skills
•Internet knowledge and computer skills; familiar with Microsoft Office and sales applications
4. POST: ACCOUNTS EXECUTIVE (WHOLESALE)
Summary
To manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental
Closing Date: Monday, July 28, 2014
Reports To:- Account Executive
Duties
•To develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.
•Ensure proper maintenance of customer documentations and records including sales data and monthly bills.
•Conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.
•Debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.
•To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.• Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.• To develop and evolve customer account plans, and sales plans focused on generating new and protecting existing revenue.
•Coordination and preparations of inputs for invoices preparations in the system for payments and account settlements for both national and international.
•Ensure credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.
Qualifications
•Minimum requirement is a BSC in Business Administration& Marketing and/ or equivalent qualifications from the recognized institute.
•Minimum (2) years experience in sales and/or Service support
•Sales revenue plan
•Customer satisfaction
•Customer profitability
•Debt growth/Decline
•Sales negotiation skills
•Computer knowledge
•Engineering back ground
5. POST: BUSINESS ANALYST
Summary
International & National business contributes substantially to TTCL's profitability, and business analysis with other Carriers is of key strategic significance to the business. This position seeks to ensure that:-TTCL develops strategic business partnerships with National and other International Carriers.
Closing Date: Monday, July 28, 2014
Reports To:- Manager, Carrier Operators
Duties
1.Ensure excellent one-to-one relationships are maintained with other functional departments.
2.Coordinate all financial aspects and managed adequately to ensure profitability.
3.To provide key inputs into the definition of targets associated with service level and customer profitability.
4.To ensure the targets associated with service levels and customer profitability is met.
5.To negotiate for cheap termination rates in order to reduce TTCL out-payment costs.
6.To develop international and National business/implementation plans to in line with Company business plans.
7.To up-date and keep records of monthly applicable rates and agreements.
8.Monitor and follow up on implementation of agreements made between TTCL and other Carriers both national and international.
9.To monitor changes for the routing plan in accordance to the market trend and advice Network group for implementation and feedback.
10.To study the international route circuit occupancy and make routing changes in favor of improved grade of service and business focused.
11.Verification of outgoing and incoming statements to / from other International Administrations and National Operators for account settlements.
12.In liaison with Traffic Analyst to keep international contact address database in order to simplify communications.
13.To provide inputs (minutes & applicable rates) to Finance department as a guide to invoice Carriers for the traffic coming into our network
Qualifications
•A higher education in Business Administration and/or equivalent.
•Good experience of international business.
•Proven performance orientation
•Excellent interpersonal and communication skills, combined with ability to foster dynamic teamwork.
•Good Computer knowledge specifically in spreadsheet programs.
•Advanced management skills with special focus on action-oriented problem solving.
6. POST: ASSISTANT ACCOUNTS EXECUTIVE (WHOLESALE)
Summary
To assist the Account Executives to profitably manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental.
Closing Date: Monday, July 28, 2014
Reports To:- Account Executive
Duties
1.To assist the Account Executives to develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.
2.Ensure proper maintenance of customer documentations and records including sales data and monthly bills.
3.Assist the Account Executives in conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.
4.Assist the Account Executives for debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.
5.To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.
6.Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.
7.Assist the Account Executives to develop and evolves customer account plans, and sales plans focused on generating new and protecting existing revenue.
8.Assist the Account Executives to coordinate and preparations of invoices for payments and account settlements for both national and international.
9.Assist the Account Executives in terms of credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.
Qualifications
•Minimum requirement is a Diploma in Business Administration and/ or equivalent qualifications from the recognized institute.
•Minimum (2) years experience in sales and/or Service support
•Sales revenue plan
•Customer satisfaction
•Customer profitability
•Debt growth/Decline
•Sales negotiation skills
•Computer knowledge
7. POST: NEW SERVICE & RESELLER COORDINATOR
Summary
To coordinate wholesale business by linking the business demands and available network in for the intention of improvement in business performance.
Closing Date: Monday, July 28, 2014
Reports To:- Manager, Carrier Operators
Duties
1.Develop, manage and maintain TTCL local loop unbundling policies for the access network so as to optimize revenue
2.In liaison with other departments monitor and prohibit illegal operations/bypass within TTCL network
3.Manage and monitor resellers buying TTCL wholesale products so as to optimize revenue
4.Plans/develop/review and disseminate reseller policies to ensure adherence and improved performance
5.Liaise with legal Department so as to develop wholesale agreements.
6.Forecast wholesale demand and monitor network utilization performance so as to advise network for expansion where necessary.
7.In liaison with other Department; develop and monitor TTCL new wholesale and resellers services
Qualifications
•A University degree in business administration/marketing/Economics/Telecommunication engineering or equivalent. A post-graduate degree would be an added advantage.
•Good experience in wholesale Operations business
•Computer literacy
•Strong communications and interpersonal skills
•Customer focused and responsive
8. POST: SOLUTIONS INTEGRATOR - MARKETING
Summary
To develop Marketing Plans/programs for the existing and new product/services offered and evaluate the competitive situation, market position and provide product/service alternatives.
Closing Date: Monday, July 28, 2014
Reports To:- Manager Product Development
Duties
1.To be responsible for external market analysis, segmentation or differentiation, demand forecast and identifying strategies to increase or retain existing market share.
2.To manage business intelligence data base about market, product cost, competitors activities etc for interpretation in order to identify opportunities for product/service enhancement or development.
3.To develop and maintain communications processes and ensure customer needs inputs are captured in the market analysis.
4.To support Marketing and Sales Managers to propose, design and implement tariffs and tariff strategies that are competitive, appropriate for the market.
5.To monitor aspects of product life cycle and its performance in the market and provide feedback/communicating to relevant parties.
6.To support selection for purchase products, services or packages available for the appropriate target market segments
Qualifications
•University degree in Business Administration or Commerce majoring in Marketing, or any other relevant qualification from a recognized Institution.
•Three (3) years working experience in marketing from a large business organization.
•Good communications and interpersonal skills.
•Demonstrated analytical and problem solving ability.
•General knowledge of personal computers and basic software applications.
9. POST: PRODUCT COORDINATOR
Summary
To provide support to the Marketing and development team by ensuring issues of service enhancements, new products introductions, products cessations, product modifications etc have clear comprehensive communicated plans for the better customers' management.
Closing Date: Monday, July 28, 2014
Reports To:- Head Product Development
Duties
1.Participate in development of new products/services and capture relevant information to be shared with sales team, support channels, TTCL employees, potential dealers etc for the development of communication plan.
2.Ensure information for service provisioning of new products is disseminated to sales targets such as support channels, regional commercial teams and call centers prior launching.
3.To coordinate training of the new products/services technicalities and its benefits to sales and support channels for the smooth provisioning.
4.In liaison with the Project Management Office, ensure project data base of new products/services is managed perfectly.
5.Provide input to the Marketing Manager to ensure that the product/service is launched to the appropriate target market with all relevant information including customer value statements.
6.Participate in monitoring and management of the TTCL product/service and provide reports upon request. (adhoc, monthly, annual, etc)
7.Provide leadership to the workgroup by mentoring, advising and providing technical expertise
8.Accountable for allocating tasks to the workgroup and monitoring the work for performance and quality assurance
Qualifications
•University degree in Business Administration (Marketing/Telecommunications) or equivalent.
•Must have at least five years experience in (name the area the position is responsible for) or a similar field and be recognized as an expert
•Three (3) years working experience in marketing from a large business organization.
•Good communications and interpersonal skills.
•Ability to plan and coordinate meetings and training to meet deadlines.
•General knowledge of personal computers and basic software applications
10. POST: HUMAN RESOURCE OFFICER
Summary
The Human Resource Officer is responsible for providing guidance and support to employees and management in all HR related matters that include, Human Resources Planning, Recruitment and Selection, Performance Management, Staff Welfare, Compensation and Benefits Administration, Staff Training and Development and Maintenance of Harmonious Industrial Relations.MAIN OBJECTIVES:• To provide a high quality service to employees and to contribute to the long term development of the HR function ensuring a consistently high level of customer care is provided to all Employees and people who use the HR Service; • To provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the Human Resources Department; • To promote the Company's core values and fulfill the aims and objectives of the service.
Closing Date: Monday, July 28, 2014
Reports To:- Human Resource Manager
Duties
1.To coordinate staff recruitment and selection process in a timely and organized manner and ensure adherence to all recruitment policies, procedures and techniques.
2.To ensure manual and computerized records are accurately maintained and updated regularly in line with data protection.
3.To maintain internal database files and tables, and develop recurring or ad-hoc reports to meet the requirements and needs of the Department
4.To determine training needs in consultation with Heads of Departments and determine suitable training programs in order to match with identified training needs
5.To Develop, review of welfare and occupational health, conduct systematic health and safety audits in order to minimize potential risks and hazards at work places
6.To Work on various projects including improvement of internal HR-related processes to continuously improve the department's efficiency, and various other HR-related project management responsibilities.
7.To administer and Monitor payment of staff salaries through the computerised payroll system.
8.To Coordinate employees' Performance Management, Assessment and improvement initiatives
9.To Manage the Social Security and Medical Scheme processes in line with The governing laws and regulations and Human Resource policies
10.To develop Human Resources forecasting and planning strategies to address immediate and long-term staff requirements.
11.To conduct Human Resource audits to ensure compliance with company policies and procedures
12.To interpret Labor Laws, Company Policies and manage Industrial Relation issues in order to maintain peace and harmony in the organization.
13.To coordinate disciplinary hearings and represent the company in Commission of Mediation and Arbitration and Labour Court session on labour related matters
14.To assist the Head of HR and HR colleagues when required; This may include minute taking, interviewing, and attendance at employee relations meetings, processing references and filing.
Qualifications
•Degree in Human Resources Management, Business Administration, Public Administration or related field
•Two (2) years relevant experience in Human Resources.
•A strong understanding/use of Human Resources Management System (HRMS) or Human Resources Information System (HRIS) functions and processes. Experience with database tools will be necessary, as well as a thorough knowledge of computer application packages such as MS Excel, Word, and PowerPoint
•Proven ability to handle confidential information and work under pressure and in a changing work environment.
•Excellent communication and interpersonal skills with demonstrated ability to successfully promote a work environment that values diversity and supports respectful interactions.
•Working knowledge of Tanzania labor laws, employment practices and industrial relations
•Ability to take initiative and follow through on tasks with minimal supervision. Attention to detail, multi-tasking and organizational skills a must
Mode of Application: Login screen
