Hiring a Medical Receptionist

Eyenova2023

New Member
Dec 28, 2023
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www.eyenova.co.tz


WE ARE HIRING A MEDICAL RECEPTIONIST

Who are We?

EyeNova Specialized Clinic
is the notable specialized hi-tech private center in Tanzania dedicated to providing comprehensive services and innovative treatments for various eye conditions run by a prominent consultant ophthalmic surgeon in Tanzania.
EyeNova Specialized Clinic was established with a mission to provide quality eye care in Tanzania and help improve and preserve sight. It aims to be a national leader in the field of eye care and wants to be recognized as the regional spearhead in specialized eye care boasting international recognition.

Medical Receptionist Job Responsibilities:

Are you passionate about enhancing the customer experience by being a part of a dynamic and driven team? We are seeking a dedicated Receptionist to join our team. In addition to greeting and engaging with patients, a medical receptionist also provides a wide range of administrative support for a medical office. From managing scheduling and organizing files to answering patients’ questions, medical receptionists play a vital role in the provider-patient relationship.
  1. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  2. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  3. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling in-person or telephone appointments.
  4. Keeps patient appointments on schedule by notifying the provider of the patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  5. Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  6. Ensures availability of treatment information by filing and retrieving patient records.
  7. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  8. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  9. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
  10. Helps patients in distress by responding to emergencies.
  11. Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  12. Maintains operations by following policies and procedures, and reporting needed changes.
  13. Contributes to team effort by accomplishing related results as needed.
Qualifications

Diploma or Bachelor's Degree in Business Administration, marketing, Accounting, or its equivalent.

Two (2+) years of verifiable experience as a receptionist in a healthcare or related environment.


Preferred Skills

  1. Strong communication and interpersonal skills. (English, Chinese, Swahili etc)
  2. Proficiency with MS Office (Word processing, excel etc)
  3. Excellent organizational and time management.
  4. Multi-tasking
  5. Flexibility
  6. Telephone skills
  7. Customer service
  8. Time management
  9. Organization
  10. Attention to detail
  11. Scheduling
  12. Professionalism
  13. Quality focus

Contact

Please send your cover letter and CV via info@eyenova.co.tz

Deadline

30 Dec, 2023
 
Sasa hapo si mngeaajiri health personnel kama nurse assistant au medical attendant afanye kazi ya mapokezi
 
Wenzenu muhimbili wanaajili kidato Cha nne na certificate ya mapokezi Basi,udsm wanatafuta rec.. kidato Cha nne na certificate ya rece.., serikali Tena, nyie vigezo vikubwa alafu watu binafsi.
 
Sasa hapo si mngeaajiri health personnel kama nurse assistant au medical attendant afanye kazi ya mapokezi
Kuweka jina la Medical Receptionist limeongeza tu maana ya kwamba Receptionist anafanya kazi katika sekta inayohusika na afya. Hivyo vigezo bado ni vile vile vya Receptionist. Pia ukumbuke kwamba huyu Receptionist ana deal na wagonjwa sio Receptionist waameneo mengine ambayo hayahusiki na wateja ambao wanakuwa ni wagonjwa hivyo wanahitaji mtu anayeweza kuwajali zaidi ya kawaida.
 
Wenzenu muhimbili wanaajili kidato Cha nne na certificate ya mapokezi Basi,udsm wanatafuta rec.. kidato Cha nne na certificate ya rece.., serikali Tena, nyie vigezo vikubwa alafu watu binafsi.
Siku zote anayeajili ndiye anayejua anahitaji mtumishi wa vigezo na aina gani.
 

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