Pep Boys has a full range of Diagnostic and Evaluation services. Use the
illustration below to find your problem area, or view the list of common symptoms.
Pep Boys has a full range of Diagnostic and Evaluation services. Use the
list below to find your problem area, or view the diagnosis illustration.
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Symptom:
AC blows hot air, no air from vents when AC or heat is on
Recommended Evaluation
Free with system repair. Complete test and evaluation of vehicle's AC system. Includes pressure test and injecting dyes. Interpret results and provide customer a recap of evaluation with recommended solution.
Close [X]
Symptom:
Check Engine Light is on, engine cranks but won't start
Recommended Evaluation
Complete test and evaluation of vehicle's ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a with recap of evaluation and recommended solution.
Symptom:
Check Engine Light is on but vehicle runs well
Recommended Evaluation
Pull codes and provide customer a recap of codes and code definitions.
Symptom:
Engine runs poorly, hesitates, stalls, or gets poor gas mileage
Recommended Evaluation
Complete test and evaluation of vehicles ignition and fuel systems, fuel pressure test, compression and block tests. Scan test including extracting codes. Interpret results and provide customer a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Battery/Alternator light on, hard starting, no crank, volt gauge reading low
Recommended Evaluation
Using the INTELLECT battery/starting/charging system tester, run a complete system test. Interpret results and provide customer a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Fluid leak, overheating, sweet burning smell, fluid leak in driver's compartment, white smoke coming from under hood or under car
Recommended Evaluation
Complete evaluation of heating and cooling system, beginning with a block test. Includes dye and pressure testing. Interpret results and provide customer with a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Fluid leak, overheating, sweet burning smell, fluid leak in driver's compartment, white smoke coming from under hood or under car
Recommended Evaluation
Complete evaluation of fluid systems (Oil, transmission, differential washer, coolant, etc.). Includes dye testing, (except washer fluid). Interpret results and provide customer with a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Noise or pulsing while braking, grinding, low pedal, soft pedal, brake light on, ABS light on, brake fluid leak
Recommended Evaluation
Free with system repair. Road test if safe to drive, complete braking system inspection including specifications, check all hydraulics, fluid, hardware, friction, all 4 wheels removed. Interpret results and provide customer a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Noise over bumps, bouncing, steering feels loose, vibration, uneven or excessive tire wear, noise when turning
Recommended Evaluation
Free with system repair. Complete under car evaluation of steering and suspension system including power steering system. Interpret results and provide a recap of evaluation with recommended solution.
Close [X]
Common Symptoms...
Power window inoperative, power door lock inoperative, wipers inoperative, rear defrost inoperative
Recommended Evaluation
Complete test and evaluation of vehicle's inoperative circuit. Interpret results and provide customer a recap of evaluations with recommended solution.
... and we'll show you related symptoms, possible causes, and indicate the degree of urgency with which you need to get your vehicle serviced.
ABS light on
AC blows hot air
Battery/Alternator light on
Brake fluid leak
Brake light on
Brake pedal low
Brake pedal soft
Brakes grinding
Check engine light is on but vehicle runs well
Coolant fluid leak in driver's compartment or under car
Engine cranks but won't start
Engine runs poorly, hesitates, stalls
Excessive bouncing
Fuid in driveway / garage / street
Fluid leak
Hard start, no crank
Low dipstick reading
Low fluid light on
No air from vents when AC or heat is on
Noise or pulsing while braking
Noise when driving over bumps
Overheating
Poor gas mileage
Power door lock inoperative
Power window inoperative
Rear defrost inoperative
Smoke under hood or under car
Steering feels loose
Sweet burning smell
Uneven or excessive tire wear
Vibration
Volt gauge reading low
Wipers inoperative
