Msaada: Tatizo kwenye Galax s2

[brave_3]

za mchana wakuu
naomba niende moja kwa mojo kwenye shida yangu. ninasimu SAMSUNG S2 jana gafla imeandika the application logsprovider has stopped unexpectedly . please try again.
kwa chini pameandikwa FORCE CLOSE . uki click pia haitaki.
nimejaribu kuizima imegoma. naombeni msada kwa hili

 

[khalfan56]

zima simu subir kama dakika kumi kisha hold VOLUME UP+HOME+POWER mpaka uone samsung galaxy logo ndo uachie theN wipe/factory reset tumia VOLUME UP or VOLUME DOWN kucontrol maana touch haifanyikazi ni button tu