M-Pesa Service Collapsed

[R.B]

Bob Collymore - Safaricom’s Chief Executive Officer

Safaricom’s M-PESA has completely collapsed after a power outage in Germany on Saturday destroyed the Vodafone’s server discs
The complete service failure means that M-Pesa customers are unable to send money. They are also unable to perform any transactions including deposit, withdraw, buy airtime, pay bills or use M-Pesa to buy goods or conduct any online transactions.

In a press statement issued on Sunday, Safaricom’s Chief Executive Officer, Bob Collymore, assured customers that their money is safe despite the service failure. He added that technical teams both in Kenya and Germany are working hard to re-establish normal service as soon as possible. Collymore also conveyed his apologies to customers for the anxiety that the outage was causing.
By 11:58 A.M. in Kenya, Safaricom issued a statement on their Twitter account that the service had been restored and thanked customers for their patience.
The outage on Saturday was not the first technical problems that Safaricom suffered. In recent months, M-Pesa had experienced some outages, and in April last year, a cable broke during a system upgrade that also disrupted the service.

 

[BONGOLALA]

mpesa,airtel money,tigopesa,ezypesa ni upatu,siku kampuni ikifa pesa zetu tutadai wapi?hawana deposit BOT

 

[Lambardi]

Nadhani kuna vigezo kutoka BoT na wamevitimiza,makampuni ya simu husika ndio watabeba lawama.....

 

[Snipper]

yetu majicho!

 

[Bagamoyo]

Any recent updated news from SAFARICOM or financial regulators like Central Bank of Kenya or Bank of Tanzania about this M-PESA fiasco?

M-PESA IS NOT A KENYAN INNOVATION
SO WHO OWNS IT?
Many Kenyans still believe that 'their' Safaricom owns the patents to the M-PESA innovation. Some Kenyans even claim that Safaricom hijacked their idea and developed it into M-PESA - a court case was once reported on this. The reality being that the system was 'developed' by Sagentia on behalf of Vodafone, it goes without READ MORE: http://www.gmeltdown.com/2009/12/m-pesa-is-not-kenyan-innovation.html


November 2012
Dar-es-Salaam, Tanzania

Mkurugenzi Mtendaji wa Vodacom Tanzania Rene Meza

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Katika kuendeleza azma yake ya kuwawezesha wananchi kubadili maisha kupitia teknolojia ya simu za mkononi, kampuni ya Vodacom Tanzania sasa inawawezesha wateja wake kutumia huduma ya M-pesa kwa faida zaidi katika kila muamala wa utumaji wa pesa.
Kupitia uwezeshaji huo sasa mteja wa Vodacom anaetuma pesa kwa njia ya M-pesa atapokea muda wa hewani BURE wenye thamani sawa na gharama alizotozwa wakati akituma pesa hizo kwenda sehemu yoyote nchini mara tu amalizapo zoezi la kutuma pesa hizo.
Akizungumzia kampeni hiyo Mkurugenzi Mtendaji wa Vodacom Tanzania Rene Meza amesema hiyo ni njia moja ya kuwashukuru wateja zaidi ya Milioni Nne na Nusu wanaoendelea kuiamini huduma ya M-pesa na kuitumia kila siku katika shughuli zao mbalimbali.
"Mteja haitaji kujisajili kunufaika na kampeni hii na wala hatotumia muda kupokea muda wa hewani wa BURE Vodacom itampatia shukrani yake ya muda wa hewani kwa kutumia M-pesa mara tu atakapomaliza kutuma fedha hizo kwenda kwa mteja wa Vodacom sehemu yoyote hapa nchini."Aliongeza Meza
Chini ya kampeni hii, wateja wa Vodacom wanapata zaidi cha kujivunia katika huduma yao ya M-pesa huku wakiwa na wigo mpana zaidi wa kufurahia mawasiliano kupitia mtandao wa Vodacom kwa kuwa na salio la ziada la kufanya hivyo.
VODACOM TANZANIA + VODAFONE http://www.vodacom.co.tz/about-us/who-we-are

The story of M-PESA that most of us know usually goes as follows. The two big players, Vodafone and Safaricom, got together to develop and launch M-PESA. They spent months testing, adjusting, and re-testing the system before it went live. The result-an immensely popular service offering that has radically changed both the financial and telecommunications sectors in developing countries and spawned a lucrative industry for mobile money. This is not exactly how the story went............ http://www.cgap.org/blog/what-you-don’t-know-about-m-pesa

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[Mwanahisa]

Huwezi kua na akili timamu kufananisha hii huduma ya M-pesa na upatu,
Any technical failure has nothing to do with your virtual salio on your mobile as there must be a multiple records somewhere. However Central Banks across the region are keen on regulating the limit amount of transactions.