Helpdesk


M

mohamedn

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Joined
Feb 19, 2009
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M

mohamedn

Member
Joined Feb 19, 2009
33 0 13
Telephone Conversations with helpdesk

Helpdesk: What kind of computer do you have?
Customer: A white one...
====
Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left ?
====
Helpdesk: Good day. How may I help you ?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and ...
Customer: Listen pal; don't start getting technical on me ! I'm not Bill Gates damn it !
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Hi good afternoon, this is Martha, I can't print. Every time I try it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the monitor, but the computer still says
he can't find it...
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Customer: I have problems printing in red...
Helpdesk: Do you have a colour printer ?
Customer: What colour. it's grey.
====
Helpdesk: What's on your monitor now ma'am ?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer ?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you ?
Customer: Yes 30 paces back
Helpdesk: That means the keyboard is not plugged in and it's wireless.
Customer: Yes, i guess so cause there are no wires around it !
Helpdesk: do you have a bluetooth.
Customer: Well mr.helpdesk is this the way they teach you to tease customers.
Helpdesk: No, just trying to do my job
Customer: Ok then go ask the dentist and not me.
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Helpdesk: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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A customer couldn't get on the internet.
Helpdesk: Are you sure you used the right password ?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was ?
Customer: Five stars.
====
Helpdesk: What antivirus program do you use ?
Customer: Netscape.
Helpdesk: That's not an antivirus program.
Customer: Oh, sorry...Internet Explorer.
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Helpdesk: Microsoft Tech. Support, may I help you ?
Customer: Good afternoon! I have waited over 4 hours for you. Can you please tell me how long it will take before you can help me ?
Helpdesk: Uhh..? Pardon, I don't understand your problem ?
Customer: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me ?
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Helpdesk: How may I help you ?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem ?
Customer: Well, I have the letter a, but how do I get the circle around it ?

====
Helpdesk: Microsoft Tech. Support, may I help you ?
Customer: Good afternoon! I cannot see any icons on the screen
Helpdesk: Okay just write click
Customer:eek:kay
Helpdesk: Okay what is showing on the screen
Customer: Nothing same as before
Helpdesk: Okay write click again
Customer: nothing shows or should i write something else instead of 'click'
 
Janice

Janice

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Aug 31, 2011
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Janice

Janice

Member
Joined Aug 31, 2011
48 0 0
hehehehe........ts gna be hard maintaining gud customer care/service in that job
 
olele

olele

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Joined
Dec 2, 2010
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olele

olele

JF-Expert Member
Joined Dec 2, 2010
918 453 80
teh teh teh u made ma day
 

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