A flight attendant was transferring flights of a queue of people whose plane had been cancelled. Suddenly a man pushed to the front of the line and angrily said 'I need to be on the next flight and it has to be 1st class' 'I'm sorry sir, but you will have to wait until I deal with these people' she replied 'Do you know who I am?' He snapped back. The flight calmly picked up her microphone and clearly, so that the whole terminal could hear, said 'there is a man here at desk 14 who doesn't know who he is. Is there anyone who would be able to help him?' 'F*** you' he said angrily. 'I'm sorry, sir, but you will have to wait in line for that too'