Wakuu za mida, aisee hii ilikuwa posted kwenye jokes, lakini nadhani 'terminologies' siyo understood kama ambavyo itakua huku. Haya ni mazungumzo ambayo end-user alikuwa anafanya na mtaalamu wa IT. Assistant: Ridge Hall computer assistant; may I help you?" Customer: "Yes, well, I'm having trouble with WordPerfect." A: "What sort of trouble?" C:"Well, I was just typing along, and all of a sudden the words went away." A: "Went away?" C: "They disappeared." A: "Hmm. So what does your screen look like now?" C: "Nothing." "Nothing?" "It's blank; it won't accept anything when I type." A: "Are you still in WordPerfect, or did you get out?" "How do I tell?" "Can you see the C: prompt on the screen?" C: "What's a sea-prompt?" A: "Never mind. Can you move the cursor around on the screen?" C: "There isn't any cursor, I told you, it won't accept anything I type." A: "Does your monitor have a power indicator?" C: "What's a monitor?" A: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?" C: "I don't know." A: "Well then, look on the back of the monitor and find where the power cord goes into it. Can you see that?" C: "Yes, I think so." A: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall." C"... ...Yes, it is." A: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" C: "No." A: "Well, there are. I need you to look back there again and find the other cable." C: "... ...Okay, here it is." A: "Follow it for me, and tell me if it's plugged securely into the back of your computer." C: "I can't reach." A: "Uh huh. Well, can you see if it is?" C: "No." A: "Even if you maybe put your knee on something and lean way over?" C: "Oh, it's not because I don't have the right angle - it's because it's dark." A: "Dark?" C: "Yes - the office light is off, and the only light I have is coming i n from the window." A: "Well, turn on the office light then." C: "I can't." A: "No? Why not?" C: "Because there's a power outage." A: "A power... A power outage? Ah, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?" C: "Well, yes, I keep them in the closet." A: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from." C: "Really? Is it that bad?" A: "Yes, I'm afraid it is." C: "Well, all right then, I suppose. What do I tell them?" A: "Tell them you're too stupid to own a computer."