Ok nadhani mkuu mleta mada hizi feedback utafannyia kazi, unajua customers ni watu wa ajabu sana, perception tu inaweza kukuharibia biashara yako kabisa ukakosa wateja fulani. hii ni changamoto kwako, you might consider to change the brand name to get more accepted by your different segments of customers so that you can increase sales and margins. By the way, nafanya biashara kama yako, je unaruhusu competitor kukutembelea? cheers.