Revenue Planning Collection, Relationship Management & Analytics Manager at Airtel

Jamii Opportunities

JF-Expert Member
Feb 10, 2014
1,627
2,000
Airtel Tanzania PLC is looking for a suitable candidate for the Revenue Planning Collection, Relationship Management & Analytics Manager Position. The Incumbent will be responsible for developing, delivering & facilitating a consolidated Business Enterprise strategy including Revenue Planning, forecasting & budgeting in line with the business objectives.

This also includes, market intelligence, collection function, and customer relationship management while meeting reporting requirements from the bucket owners/and external stakeholders.

Key Deliverables
1. Effective Revenue Planning Process
  • Work closely with Revenue Bucket owners to ensure the availability of the revenue inputs required for revenue planning are provided within the required timeline.
  • Ensure all deadlines set for the revenue planning activities/forecast inputs are happening per schedule.
  • Responsible for the availability of the Revenue Tracker and associated inputs.
  • Overall coordination of revenue planning management processes
2. Preparation of Internal and External Reports
  • Preparations of Revenue mid-month, monthly and quarterly and forecasting of revenue reports for Enterprise business and group.
  • Analyze and forecast KPI’s, taking into considerations the various initiatives undertaken by each revenue bucket and evaluate gain/losses occurred during the period comparing to the budget and monthly projections.
  • Gather and prepare required information for Enterprise Business budget and business modeling formats, forecasts and KPI’s
3. Set up trackers & KPI’s for each revenue bucket/Initiatives
  • Proactively depict/predict on the Reporting requirements and tracking Template for data collection and trends.
  • Work closely with bucket owners, Finance and MIS to ensure the availability of the data and accuracy
4. Delivery of mandatory surveys
  • Overall Management of all Research Agencies and management of Research Budget.
  • Communicate effectively on the results obtained from these researches and follow up on the agreed actions to be undertaken and ensure that it is implemented.
5. Timely market/ competition feedback delivery

6. Delivery of In-house (Adhoc) research

7. Develops strong Customer relationships strategies
  • Managing relationship team to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
  • Assist management in devising direct sales plans and strategies
  • Work with management to identify up sell opportunities
8. Supervises Credit Control & debt Collection Team
  • Ensures that postpaid credit procedures are in place and enforced at all times
  • Continuous Credit Control Processes Improvement
  • Control debt collection Agency
  • Liaises with Corporate Sales Department on customer problems that may affect debt collection targets
  • Verifies the correctness and completeness of postpaid bills for timely production and oversees printing and distribution of the bills to the Customer
  • Prepare various analytical reports and statistics as required by the business on a timely basis.
  • Managing and endure timely reconciliation of accounts under Credit Control Portfolio
Qualifications and Experience
  • Bachelor Degree in Accounting & Finance, Technology or any other related field
  • MBA in Marketing/Sales will be an added advantage
  • 5+ years of experience in leading a highly qualified and experienced team in a highly complex environment from telecoms
  • Strong understanding of all aspects of marketing, good communication and people skills, understanding of local markets and needs of customers.
  • Market Research Literacy
  • Knowledge in accounting and financial modeling
  • Advanced Microsoft Excel and PowerPoint
  • Strong analytical skills and problem solving skills
Deadline for receiving applications is 6th June 2020

CLICK HERE TO APPLY
 

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