Try Try and Try to contact them
they're able to Reset it for you remotely to default which is 0000,
without touching you're phone
.
These people are too clever, buddy...
And am sure
you'r self you can't do that if you haven't PUK number, but there many google sense less tricks which can't give you positive results......
.
Try to call them buddy, but if at the end you'll fail to communicate with them sir try to RENEW you're number
.