Housekeeping Supervisor at Altezza Travel June, 2024

[Jamii Opportunities]

Position: Housekeeping Supervisor

Job description​

Company DescriptionAltezza Travel is a team of dedicated wildlife specialists based in Moshi. Our mission is to turn your Tanzanian dreams into reality by organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. With unparalleled safety standards and individual care for each guest, we ensure your adventure with us becomes a lifetime memory.

Role Description

General Responsibilities

• Supervision of the housekeeping and laundry operations to ensure quality standards are met.
• Ensure the department is operated in accordance with the standards and procedures of the hotel and follow all guidelines.
• Provides prompt ,courteous, and professional guest services.
• Provide timely feedback to the supervisor or general manager.

Specific Responsibilities

• Ensure standards of cleanliness , hygiene , and tidiness in all rooms, corridors, and public areas.
• Assignment of rooms to housekeeping staff, instructing ,delegating, and controlling staff with responsibility.
• Assist with training of employees and ensuring that they have tools, and equipment needed to effectively carry out their job duties.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in good repair.
• Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items, equipment, cleaning material etc.
• Ensure fouling, breakages or decommissions(whether or not caused by guests )are reported immediately to the duty manager for resolution and or charge.
• Notify the management to the needs of housekeeping staff, materials or equipment as required.
• Notify management when par levels for supplies and equipment are insufficient.
• Maintain procedures for security of lost and found items.

Qualifications

• Supervisory Skills and Communication
• Experience in housekeeping and laundry
• Customer Service skills
• Strong attention to detail and organizational skills
• Ability to work well in a team
• Knowledge of safety and hygiene standards
• Experience in the hospitality industry is a plus
• High school diploma or equivalent

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through hr@altezza.travel Please make sure the subject of your email will be: HOUSEKEEPING SUPERVISOR – APPLICATION Deadline for the submission of applications is at 4 PM on 30th June, 2024 Only applications in English will be considered. Please note that only short-listed candidates will be contacted

For more information do not hesitate to call 0757195654

 

[Marleyleymar mafwimbo]

Position: Housekeeping Supervisor

Job description​

Company DescriptionAltezza Travel is a team of dedicated wildlife specialists based in Moshi. Our mission is to turn your Tanzanian dreams into reality by organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. With unparalleled safety standards and individual care for each guest, we ensure your adventure with us becomes a lifetime memory.

Role Description

General Responsibilities

• Supervision of the housekeeping and laundry operations to ensure quality standards are met.
• Ensure the department is operated in accordance with the standards and procedures of the hotel and follow all guidelines.
• Provides prompt ,courteous, and professional guest services.
• Provide timely feedback to the supervisor or general manager.

Specific Responsibilities

• Ensure standards of cleanliness , hygiene , and tidiness in all rooms, corridors, and public areas.
• Assignment of rooms to housekeeping staff, instructing ,delegating, and controlling staff with responsibility.
• Assist with training of employees and ensuring that they have tools, and equipment needed to effectively carry out their job duties.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in good repair.
• Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items, equipment, cleaning material etc.
• Ensure fouling, breakages or decommissions(whether or not caused by guests )are reported immediately to the duty manager for resolution and or charge.
• Notify the management to the needs of housekeeping staff, materials or equipment as required.
• Notify management when par levels for supplies and equipment are insufficient.
• Maintain procedures for security of lost and found items.

Qualifications

• Supervisory Skills and Communication
• Experience in housekeeping and laundry
• Customer Service skills
• Strong attention to detail and organizational skills
• Ability to work well in a team
• Knowledge of safety and hygiene standards
• Experience in the hospitality industry is a plus
• High school diploma or equivalent

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through hr@altezza.travel Please make sure the subject of your email will be: HOUSEKEEPING SUPERVISOR – APPLICATION Deadline for the submission of applications is at 4 PM on 30th June, 2024 Only applications in English will be considered. Please note that only short-listed candidates will be contacted

For more information do not hesitate to call 075719565

 

[Marleyleymar mafwimbo]

I hold bachelor of arts with education but am competent in English can i apply???

 

[Mademoiselle]

I hold bachelor of arts with education but am competent in English can i apply???

USIULIZE
OMBA

 

[Harryrayde]

I once worked in a similar role and learned a lot about managing people and keeping standards high under pressure. What helped me was checking how pros do it in places like https://commercial-cleaning-atlanta.com/—they share great tips on managing teams and daily routines. Even though it’s based in the US, a lot of the methods work well anywhere. Got some good hacks there for training staff and organizing deep cleans properly.

 

[Advicer]

When I was supervising housekeeping, one of the hardest parts was keeping track of all the little details, like making sure supplies never ran low and that nothing got missed during deep cleans. I mostly picked things up on the job and by seeing how other supervisors managed their teams. The key for me was always communication and being firm but fair with everyone, especially during busy times.

Sometimes I’d look up how other businesses kept organized, even outside the hospitality space. I saw that companies like Impact Restore in toronto really stress quick response and safety, which honestly made me rethink how I reacted to emergencies or unexpected messes on shift.