barakachaplin
Senior Member
- Jan 24, 2014
- 123
- 55
Job Overview
The Fraud Analyst 24/7 will be responsible for detecting and preventing fraud through continuous monitoring of fraud alerting systems for M-PESA and GSM services. The role focuses on real-time surveillance, rapid response to fraud alerts, timely escalation of suspicious activities, and supporting regulatory fraud investigations when required.Key Responsibilities
- Continuously monitor real-time data and fraud alerts to detect and respond to suspicious activities within set SLAs.
- Conduct initial analysis of fraud alerts and incidents using fraud management tools.
- Accurately document findings and escalate cases to the relevant Fraud Analyst, Manager, or investigation team.
- Perform initial checks and take immediate action to minimize potential losses.
- Assist in preparing and submitting information required for regulatory fraud investigations.
- Maintain strict confidentiality, integrity, and professionalism in all activities.
Qualifications & Requirements
- Minimum Diploma or Degree; IT or a related field is an added advantage.
- At least 1 year of progressive experience in the telecommunications industry.
- Strong analytical and problem-solving skills.
- Effective oral and written communication skills.
- Good interpersonal skills and ability to interact at different levels.
- High integrity, honesty, and confidentiality.
- Ability to work night shifts and within a 24/7 shift pattern.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
Work Schedule
This position operates on a 24/7 shift pattern. Shift times may vary depending on operational requirements and flexible scheduling needs.
How to Apply
Qualified candidates should submit their applications to:Human Resource Manager
Tanzania Empowerment Forum Limited (TEF Consult)
Email: info@tef.co.tz
P.O. Box 33542, Dar es Salaam, Tanzania
Or
Online Application:
Fraud Analyst 24/7 - TEF Consult
About the Role The Fraud Analyst 24/7 will be responsible for detecting and preventing fraud through continuous monitoring of fraud alerting systems for M-PESA and GSM services. The role focuses on real-time surveillance, rapid response to fraud alerts, timely escalation of suspicious...
tef.co.tz
