Can Halotel be sued?

Can Halotel be sued?

Hawanaga customer care hawa jamaa..wako very unorganized and unprofessional.

Ila nashukuru nina muda nao sasa na hatuzinguani nao pakubwa saana tuna kwere za hapa na pale.
 
Natumia halotel kwa internet na sijawahi kupata shida. Ni maeneo gani hayo yasiyo na internet reception!!!
 
Mkuu breach of warranty na si conditions(terms) kuwadeal lazima u create strong legal base ili kui-conditionalize...but all in all you have remote cause of action
 
Mh natumia Halotel internet sijaona tatizo lolote in the last seven days.
Labda! Lakini mimi nasema kilichonikumba. Hata ofisini kwao nimekwenda ndipo nikapewa jibu kuwa kuna upgrade. Kwa wiki nzima?
 
three days without internet service, country-wide phenomenon?, which country were you talking about?, coz i had never encountered such phenomenon.

and the answer for your question is YES because Halotel is a body corporate (i.e. a legal person) can sue and be sued...just review your agreement with them.

Thanks for your reply!
 
three days without internet service, country-wide phenomenon?, which country were you talking about?, coz i had never encountered such phenomenon.

and the answer for your question is YES because Halotel is a body corporate (i.e. a legal person) can sue and be sued...just review your agreement with them.

My reasons for that assertion is: just before I posted this thread I made an effort of contacting several persons I know up country, I got the same reply! They didn't have connection. That is what prompted me to!
 
It is now three days without Internet service, I understand its a country wide phenomenon. Who pays for lost of business.



Three goddamn days. There is no word from them. Their customer care is incompetent and in disarray. They don't know anything or they have been instructed to assume nothing is amiss from askance customers.



To make it worse, for the past two days their customer care is disconnected. You are simply dropped in never ending loops of automated answering machine.



This is unprecedented. There have been several previous outages attributed to undersea fibres optics damage from other operators, but they didn't take this long to fix them. Or At least internet services were there but slow.



Where are our lawyers who can take up the case? Where do we get a reprieve? Or why this punishment in this hard economic times?


Where is TCRA?


UPDATES
It is only today (23rd of November 2016) at around 9 am, is when the connection was restored. The outage was since Friday the 18th of November 2016. There is neither an apology nor an explanation. The outage caused me a big loss, both in reputation and financially. Down with you HALOTEL.
I agree with you, what I'm doing now is to look for an alternative. Recently, I heard some people talking about the TTCL high capacity in providing services particularly that of internet. If I confirm I will make decision quickly.

In fact, the Halotel Internet service isn't functioning properly for the time being compared when entered the industry.
 
Hold on pal.....make several trials am sure you will be satisfied with their efforts returning a good service!It is not a coutrywide issue! I was in Katavi and both data and other networks real operated smooth
 
It is now three days without Internet service, I understand its a country wide phenomenon. Who pays for lost of business.



Three goddamn days. There is no word from them. Their customer care is incompetent and in disarray. They don't know anything or they have been instructed to assume nothing is amiss from askance customers.



To make it worse, for the past two days their customer care is disconnected. You are simply dropped in never ending loops of automated answering machine.



This is unprecedented. There have been several previous outages attributed to undersea fibres optics damage from other operators, but they didn't take this long to fix them. Or At least internet services were there but slow.



Where are our lawyers who can take up the case? Where do we get a reprieve? Or why this punishment in this hard economic times?


Where is TCRA?


UPDATES
It is only today (23rd of November 2016) at around 9 am, is when the connection was restored. The outage was since Friday the 18th of November 2016. There is neither an apology nor an explanation. The outage caused me a big loss, both in reputation and financially. Down with you HALOTEL.
sue
 
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