Jamii Opportunities
JF-Expert Member
- Feb 10, 2014
- 4,438
- 1,387
Position: Transactions Processing Lead
Reports To: Operations Manager
Key Accountabilities:
Interested and qualified applicants ore requested to submit their application attaching current CV and a cover letter explaining why you are the best fit for the position by or before 1st of March 2024 through the email tz.human.resources@letshego.co.tz
Disclaimers: This advert is not an in-depth list of all duties and responsibilities associated with the position.
Only short-listed candidates will be contacted.
Reports To: Operations Manager
Key Accountabilities:
- Responsible for the general management of the doily Operations in Deportment
- Supervises and oversees all activities in the unit (includes regular controls of his/her staff’s activities)
- Manages Head office Unit’s directory on the Operations server and ensure that all the validated documents are posted in the relevant folders/sub-folders
- Oversees the technical contra and interbranch suspense account to ensure correct posting of transactions.
- Ensures operational reports (weekly, monthly, quarterly, and annual) are prepared and delivered on time to concerned parties.
- Ensures all operational data sent to stakeholders are complete, consistent and accurate
- Proposes and supervise the development of additional reports
- Supervises the improvement of reporting formats and procedures
- Responsible for determining the minimum stock of cheque books to be maintained by our supplier
- Monitors Stock level of cheque books with our supplier
- Responsible for regular report on the performance of the cheque product
- Supervises the development of a system of collecting feedback on procedures from the branches for possible review
- Supervises the updating of related procedures / forms / policies and tools, and to ensure communication to all the users.
- Supports training sessions in the branches to implement new procedures and corresponding control tools.
- Supervises the development of new work instructions in collaboration with other departments
- Ensures there communication related to any new instructions/procedures to all stakeholders
- Ensures the follow-up of all requests submitted to IT department for implementation
- Supervises the operation of M-pesa. SMs service, Mobile banking. Mobile money Agent services, ATM card services, Western Union, Financial services, KYC and account opening
- Responsible for preparation of all documents for posting of transaction/corrections in 7BBC
- Oversight responsibility for the creation of staff CIF and staff accounts in TBBC
- Performance of quality assurance on new products, processes and automation initiatives on TBBC or other systems
- Ensuring that all activities are performed in accordance within the guidelines of the policies and procedures of the bank
- Build a continuous improvement culture by identifying opportunities for process improvement
- Ability to meet objectives determined by Operations Department
- Ability to ensure a clear, transparent and accurate information to all stakeholders
- Ability to understand and improve policies and procedures of the company
- Ability to respect deadline and work under pressure
- Ability to organize his/her work with definition of a planning and a tasks list
- Ability to communicate efficiently, both orally and in written (ability to write clear and concise memos, work instructions, procedures)
- Superior analytical and problem solving skills with a keen attention to detail.
- Good drive for initiatives
- Proficiency in spreadsheet, word processing and database applications
- Ability to work in a fast-paced environment without losing your ability to multi-task is critical.
- Ability to manage information by using the MIS and keeping records
- Minimum of first degree in Social Scieoces/Humanities, Business Administration, Mathematics, Statistics, Accounts, Bonking and Finance. Full functionality on Microsoft Suite and familiarity with operational, financial, quality assurance procedures is important.
- Minimum 3 years relevant experience of which one should be in operational/financial institution. Good understanding of the banking industry will be on advantage Knowledge of any banking software, statistical and reporting tool will be an advantage
- understanding of operations policies and procedures.
- Customer Service Management
Interested and qualified applicants ore requested to submit their application attaching current CV and a cover letter explaining why you are the best fit for the position by or before 1st of March 2024 through the email tz.human.resources@letshego.co.tz
Disclaimers: This advert is not an in-depth list of all duties and responsibilities associated with the position.
Only short-listed candidates will be contacted.
