jaribu kudownload
network troubleshooter waliyoitoa Window 10 kwa ajili ya tatizo hilo hapa
http://download.microsoft.com/downl...-4275-8C95-1BE17BF70B21/CSSEmerg67758.diagcab
click then fata maelekezo.
ikishindikana hilo tatizo linaweza likawa siyo system setup za window bali trojan, then try the second option.
kuna trojan anaitwa
TrojanDownloader:JS/Nemucod.A!cl ndo anaweza sababisha tatizo hilo
jinsi ya kumtoa kuna njia mbili.
kumtoa moja kwa moja kwenye files and registry key kwa kutumia
registry command (win + r) then type regedit then search for trajonDownloader (
only for experts), then reboot system and you are safe
au
open folders and make visible all hidden folders and all protected files and extensions, and antivirus ita detect automaticaly huyo virus na kumuremove, then itakuomba urestart window. Isipo mudetect fanya full scan then reboot system.
hope this helps