Operations Manager at (R4D) Tanzania

[Jamii Opportunities]

Operations Manager
Dar es Salaam
Results for Development is a global nonprofit strategy consulting organization.
Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world — government officials, civil society leaders and social innovators — to create strong systems that support healthy, educated people.

We help our partners move from knowing their goal to knowing how to reach it. We combine global expertise in health, education and nutrition with analytic rigor, practical support for decision-making and implementation and access to peer problem-solving networks.

Together with our partners, we build self-sustaining systems that serve everyone and deliver lasting results. Then we share what we learn so others can achieve results for development, too.

Responsibilities
– The Operations Manager will lead the overall operations of the FHM Tanzania Engage project by providing oversight to the finance and accounting activities, ensuring payroll services, coordinating the human resources for the country, managing the office space, and coordinating security plans and actions as necessary.

Essential responsibilities include:

• Oversee the project account and payroll services staff and review activities for accuracy and compliance
• Develop annual workplan budgets and monitor project spending including projections.
• Manage access to petty cash and country bank account.
• Coordinate communication with the headquarter financial team and the FHM Engage Project Management Lead
• Ensure all accounts are reconciled monthly and bills are processed in a timely manner
• Ensure all expenditures are compliant with both R4D and USAID cost principles and policies.

Administration:

• Ensure project filing and documentation is retained and shared with the appropriate teams at the headquarters.
• Oversee the facilitation of travel support to both international travellers coming to Dar es Saleem, as well as team domestic travel.
• Leading the procurement activities and coordination with the partner manager to ensure local partners are identified and onboarded in accordance with the work plan’s vision as well as in full compliance with USAID regulations and R4D’s policies.

Security:

• Serve as R4D’s security officer point of contact and communicate security risks and actions with the Chief of Party, Program Management Lead, and Chief Operations Officer
• Develop security briefs for incoming travelers and ensure that all office staff and travelers are aware of the risks and the plans, as necessary
• Liaise with international travelers before scheduled trips to provide on the ground intel.

Human Resources Management:

• Provide input into the development and implementation of appropriate human resources policies and procedures for R4D Tanzania.
• Support the preparation statements, transactions, and records in accordance with applicable employment and labor laws, codes, statutes, regulations, and ordinances in an accurate and timely fashion.
• In partnership with the Sr HR Business Partner, provide guidance, coaching and direction to the FHM Tanzania staff to ensure they are fully aware of R4D’s human resources policies and procedures.
• Support FHM Engage country staff relationships, respond to queries or problems from staff and manage expectation with the support of the HQ and Sr. HR Business Partner.
• In partnership with Sr. HR Business Partner and/or Sr. HR Manager, ensure full compliance with local laws, funder requirements, regulations, and government requirements, including employment and labor law, tax law, social security and any other relevant laws pertaining to INGOs in Tanzania.
• Actively monitor the employment and labor regulatory environment for any changes that may affect R4D FHM Tanzania and make recommendations to Human Resources to ensure continuing compliance. Advise and make recommendations of any changes affecting policies, procedures, postings, and employee handbook.
• Act as CO liaison with Accounting Services Organization (ASO) and the Sr. HR Business Partner and Finance team in Washington, DC.
• Support the implementation of country office HR policies and procedures including recruitment, performance management, handbook development, HRIS and legal compliance, conducting periodic HR file audits, and provision of HR support to programs as it applies to FHM team members.
• Provide recruitment support by posting job announcements in local publications, assist with resume screening and logistics with in-person interviews for all FHM recruitments.
• Provide support and recommendations to Human Resources team in Washington, DC in areas such as onboarding, offboarding, performance management, compensation, and health benefits administration where applicable.
• Participate fully as a member of R4D by contributing, assisting, and participating in activities, initiatives and other duties as requested by R4D FHM management