1.chomeka headphone uone kama sauti itatokea kwenye headphone.
2. Fungua windows media player na ukubali (RECOMMENDED SETTINGS) next ,,,finish.
3. Jaribu sauti kwa kutumia headphone tena.
4. Toa headphones na ujaribu tena
napata ujumbe huu..baada ya kufanya hayo.
windows media player can not play the file because there is problem with your sound device.