msaada wa samsung camera please

[hp4510]

natumia samsung b 5510 galaxy y pro tatizo ni kwamba nikitaka kupiga picha natapa this error ERROR MESSAGE HANDLER.HANDLE MESSAGE Any to help me?

 

[bs0d]

There could be two (2) reason why you re experiencing this problem on your phone.
It could be a software issue or a hardware problem.
It is safer to assume first that it is a software issue as there are steps that you could do to make it work.
If this does not resolve your problem then definitely it is a hardware issue.
Here`s what you could do: (Software problem)
1. You could reset your phone to factory default
a. Turn off your phone
b. Hold the Power button, volume down and the Menu button all at the same time.
c. Release the buttons when you see the Samsung logo. (Sometimes you will not get this correct on the first time.)
d. The phone should boot up on the recovery mode
e. Select the option "erase data/ factory reset" option by using the volume button
f. Confirm your selection by pressing the "Menu button"
g. Select "Yes" and confirm again by pressing the "Menu button"
h. Wait for the phone to finish the resetting process
i. Select "reboot now" option then confirm by pressing the "Menu button".
j. select "Yes" then confirm again by pressing the "Menu button"
k. Wait for the phone to restart and just set it up like a new phone.
NB
If your phone`s camera problem is due to a corrupted camera driver, this procedure should fix it.

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However if it is a hardware issue i.e. camera unit is damaged, then you have no other option but to send it for repair on a reputable Samsung service centre...ama Fundi!

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:clock:

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