Hapo ni only three cases ndo most likely to be the problem!!
1.Kama alivosema mdau juu hapo, inaweza kua ni drivers, jaribu kupitia device manager kuona kama drivers za Ethernet zipo! Kama zipo na ukichomeka PC inaunga ila hupati internet, inaweza kua
2. Settings za huko net inapotoka haziko vizuri, jaribu kuunga na fungua Command Prompt then andika IPCONFIG then enter. Angalia kwene ETHERNET kama field za IPADDRESS, SUBNETMASK, na DEFAULT GATEWAY zimejazwa kama hata 1 tu iko wazi
Hiyo namba 1 ipo vizuri hizo 2 na 3 nitazifuatilia nilete feedback.
ahsante kwa support.