Mkuu kuganda kwa hiyo Laptop yako kunatopka na kua hiyo laptop inapata sana joto na pia angalia Feni zake zinafanya kazi sawasaw?na pia ukiwa unatumia hiyo laptop jaribu uitowe Betri yake tumia chaji ya umeme pasipo na betri itasaidia kuto ganda hiyo laptop fanya hivyo kisha unipe Feedback.
its overheating as the exhaust fan is not working properly,
take it to technician who will open it up and then cleans the dut,
u can do it at home by using compressed can of air, blow it through the area where fan runs, remember dont spray it directly on the fan itherwise bearing of fan will loose its position.
After that if it constantly freezing up the nu need to take it to technician who will confirm the thermal paste between the laptop processor and heat sink whethere it is intact or not.