Nimekuwa nikitumia CRDB savings account kwa muda mrefu sasa. Kabla ya kujiuinga na online banking services nilikuwa sifahamu kuwa hawa jamaa charges zao ni too much. Nimefuatilia Bank statement yangu online nimegundua kuwa hawa jamaa charges ni mara dufu kiasi kwamba hata majina mengine ya charges ni kama yanafanana
Mfano ndani ya mwezi mmoja tu nimekatwa charges zifuatazo
1. Service fees x 2 @ 1,400 = 2,400
2. ATM withdrawal fee x 4 @ 400 = 1,600
3. Commission x 2 @ 1,200 = 2,400
4. Card Fee 3,000
5. Internet banking fees = 1,000
At the same time, I have never seen anything credited as interest earned.
My take: I know that banks operate on fees charged to customers and interest charged to their borrowers, but on the side of customers, why shouldn't they be clear on their forms about these charges, apart from ATM which I agree with them on the charges per transaction.
Mngekuwa na packages za huduma na charges zake bila kuwa na huu mlolongo wa makato ambayo mengine ni kama vile yanafanana( Mfano Service fee (should include all services eg, ATM, Card fees, Internet banking fees) kwani hizi zote ni huduma tu. Silalamikii kiasi wanachokata bali nalalamikia majina ya makato ambayo yanafana ni kama usanii vile, next time wataanzisha bank building fee, Security services fee, TV screen in bank fees, Music in the bank fee, Customer care fee etc. hebu CRDB kuweni serious acheni kuwa na mlolongo wa makato yanayofanana, Why not saying service fee TZS 10,000 pm that's all
Mfano ndani ya mwezi mmoja tu nimekatwa charges zifuatazo
1. Service fees x 2 @ 1,400 = 2,400
2. ATM withdrawal fee x 4 @ 400 = 1,600
3. Commission x 2 @ 1,200 = 2,400
4. Card Fee 3,000
5. Internet banking fees = 1,000
At the same time, I have never seen anything credited as interest earned.
My take: I know that banks operate on fees charged to customers and interest charged to their borrowers, but on the side of customers, why shouldn't they be clear on their forms about these charges, apart from ATM which I agree with them on the charges per transaction.
Mngekuwa na packages za huduma na charges zake bila kuwa na huu mlolongo wa makato ambayo mengine ni kama vile yanafanana( Mfano Service fee (should include all services eg, ATM, Card fees, Internet banking fees) kwani hizi zote ni huduma tu. Silalamikii kiasi wanachokata bali nalalamikia majina ya makato ambayo yanafana ni kama usanii vile, next time wataanzisha bank building fee, Security services fee, TV screen in bank fees, Music in the bank fee, Customer care fee etc. hebu CRDB kuweni serious acheni kuwa na mlolongo wa makato yanayofanana, Why not saying service fee TZS 10,000 pm that's all