African Satellite World and Sat Gear

guys just got a brand new str4950h decorder but it ain't opening either hb#o India nor af*n prime when I switch sats whats the issue

Do f..mware update then try again. And the way I did rounds in Nairobi but did not get it, where did you find one?
 
Do f..mware update then try again. And the way I did rounds in Nairobi but did not get it, where did you find one?
There's a friend who wants to sell his str 4950H used for only two months but still new. He thinks it's an ordinary decorder.
 
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