We are urgently need a hotel receptionist

[Ludger]

We are urgently need a lady to fill a cacancy of a hotel receptionist to work in our executive hotel located in Tunduru, Ruvuma Tanzania.
As a hotel receptionist, your main duties would include but not limited to:

• dealing with bookings by phone, e-mail, letter, fax or face-to-face
• completing procedures when guests arrive and leave
• choosing rooms and handing out keys
• preparing bills and taking payments
• taking and passing on messages to guests
• dealing with special requests from guests (like booking theatre tickets or storing valuable items)
• answering questions about what the hotel offers and the surrounding area
• dealing with complaints or problems.

As a hotel receptionist you will need to have:

• excellent written and spoken communication skills
• strong customer service skills
• a friendly and professional telephone manner
• the ability to adapt to different guests
• patience and tact
• the ability to stay calm under pressure and look after several things at once
• good problem solving skills
• the ability to use computerised technology
• a methodical approach to your work
• accuracy and attention to detail.

QUALIFICATION
Although we need a hotel receptionist with background Certificate or Diploma in Hotel management, Customer care and Business Administration, employer look for a good standard of general education.
You will need good administration and customer service skills for this job. IT skills will also be useful to work with computerised booking and payment systems.

If you think you meet the standards, please send immediately you cv and pasport size to ludgermkemwa@gmail.com or peaceandlovelodge@gmail.com
cell 0658217070