FIDIVIN
Senior Member
- Aug 4, 2010
- 187
- 41
Source: Maine's L.L.Beans (US)
- A customer is the most important person ever in this office...in personal or by mail
- A customer is not dependent on us... we are dependent on him.
- A customer is not an interruption of our work..he is the purpose of it. We are not doing a favor by serving him... he is doing us a favor by giving us the opportunity to do so.
- A customer is not someone to argue or match wits with. Nobody ever won an argument with a Customer.
- A Customer is a person who brings us his wants. It is our job to handle them profitably to him and to ourselves.