Ushimen
JF-Expert Member
- Oct 24, 2012
- 37,210
- 85,319
JOB TITLE: Telesales Agent
Location: Arusha, Tanzania
Job Purpose/Mission
The Commercial Department plans and executes sales of the EEA products, focusing on achieving national sales targets. The Telesales Agents who are commission-based contractors performing the remote selling of EEA products to high-quality customers, focusing on an excellent customer experience and building a strong customer relationship.
Responsibilities
● Contact potential leads or existing high-quality customers to inform them solar systems about the using audited and authorized scripts.
● Closing high quality sales Ensure correct and right customer Education is given to all potential customers.
● Ensure customer records are stored in the database via M-tawi i.e. Customer application system and data confidentiality is observed throughout the customer application process.
● Conducting follow-up calls with new and recent customers, in line with EEA guidelines and policies
● Conducting Outbound Calls to new or existing upselling customers
● Build strong, long-lasting customer relationships.
● Building repeat sales through strong customer relationships, rather than using high-pressure sales techniques
● Maintaining accurate call log and accurate reporting and documentation of quality leads
● Proving commercial and financial awareness of product bundles in completing assigned tasks.
● Completing assigned tasks in line with applicable policies, guidelines, processes and procedures.
● Seeking opportunities to learn and develop within EEA and through training Analyzing the sales funnel
● Identifying potentiality of outbound and inbound calls, and where they are in the sales funnel.
Qualifications
● Minimum holder of diploma in Marketing, sales or Business administration.
● Excellent verbal communication skills, ability to communicate with many different types of people.
● A person that does not give up after facing challenges. A person eager to grow and learn.
● Commercial acumen and ability to sell.
● Capacity to innovate and create new sales and marketing processes.
● Ability to build relationships and work in a fast-growing start-up environment.
● Drive to make every sale an excellent customer experience. Self-starter with a passion for EEA´s vision to plug in the world.
● Fluency in the CO language; fluency in English is a plus
Knowledge and skills Experience
● At least one year experience working in a Sales field.
● Experience working with the B2C business with targets oriented.
● Language(s): English French is a plus
● Technology: Basic computer application literacy and smart phone exposure.
APPLICATION INSTRUCTIONS
If you want to apply, click below:
Location: Arusha, Tanzania
Job Purpose/Mission
The Commercial Department plans and executes sales of the EEA products, focusing on achieving national sales targets. The Telesales Agents who are commission-based contractors performing the remote selling of EEA products to high-quality customers, focusing on an excellent customer experience and building a strong customer relationship.
Responsibilities
● Contact potential leads or existing high-quality customers to inform them solar systems about the using audited and authorized scripts.
● Closing high quality sales Ensure correct and right customer Education is given to all potential customers.
● Ensure customer records are stored in the database via M-tawi i.e. Customer application system and data confidentiality is observed throughout the customer application process.
● Conducting follow-up calls with new and recent customers, in line with EEA guidelines and policies
● Conducting Outbound Calls to new or existing upselling customers
● Build strong, long-lasting customer relationships.
● Building repeat sales through strong customer relationships, rather than using high-pressure sales techniques
● Maintaining accurate call log and accurate reporting and documentation of quality leads
● Proving commercial and financial awareness of product bundles in completing assigned tasks.
● Completing assigned tasks in line with applicable policies, guidelines, processes and procedures.
● Seeking opportunities to learn and develop within EEA and through training Analyzing the sales funnel
● Identifying potentiality of outbound and inbound calls, and where they are in the sales funnel.
Qualifications
● Minimum holder of diploma in Marketing, sales or Business administration.
● Excellent verbal communication skills, ability to communicate with many different types of people.
● A person that does not give up after facing challenges. A person eager to grow and learn.
● Commercial acumen and ability to sell.
● Capacity to innovate and create new sales and marketing processes.
● Ability to build relationships and work in a fast-growing start-up environment.
● Drive to make every sale an excellent customer experience. Self-starter with a passion for EEA´s vision to plug in the world.
● Fluency in the CO language; fluency in English is a plus
Knowledge and skills Experience
● At least one year experience working in a Sales field.
● Experience working with the B2C business with targets oriented.
● Language(s): English French is a plus
● Technology: Basic computer application literacy and smart phone exposure.
APPLICATION INSTRUCTIONS
If you want to apply, click below:
