Kafrican
JF-Expert Member
- Jan 26, 2015
- 7,212
- 6,972
Kuna jamaa kadha wamekua wakikejeli KQ na kuuliza vipi walianzisha safari za moja kwa moja kila siku hadi newyork alafu wiki mbili baadae wakaamua kupunguza safari hizo.Wamesahau Fastjet ilikatisha kabisa safari za Nairobi-Dar baada ya mwezi mmoja! ilihali kampuni nyengine za ndege zinapiga routi hio hio na zinabeba kubeba!
Inachukua muda kabla kampuni inayoanzisha route mpya kujulikana,kueleweka, kuaminika,kutegemewa, kusafiri hio route, KQ ilifanya research hadi ikafanya survey ya frequent flierskama wangetumia ndege inayosafiri moja kwa moja hadi marekani na karibia 90% walioulizwa walisema wangependa hivyo.... Alafu pia ukiangalia hesabu za wanaosafiri kutoka EA kwenda marekani na vice verser ni wengi, kahivyo demand iko... Shida ni kwamba ukianzisha safari watu wengi bado hawajui au hawaelewi inaenda vipi... Inachukua mda hadi agents wa kule mitaaniwaanze kutangaziana kuuzia wasafiri ticketi hizo.. Ndio maana KQ sahii iko ndaniya kampeni ya kujitangaza kule marekani ili watu wajue... kwasasa hata wafanyikazi wa pale JFK hawajui kama hata kuna kampuni inaitwa KQ, ukiwa umepotea kwa airport na ullize gate ya Kenya airways iko wapi, askari atakuuliza.. 'Kenya.. what?????" ---- Kiufupi, itachukua muda kabla KQ ifanye route ya NBO-NYC iwe na wateja wengi.....
Hata ATCL walionunua dreamliner na wakafanya mahesabu yao na wakaamua safari yao ya kwanza kabisa nje ya Tz ni India... msifikiri kila mtu anayesafiri India-Dar atatumia hio dreamliner ya ATCL kila siku....baada ya wiki au mwezi mnaeza mkagundua kumbe kuna tofauti kubwa kati yaatheory na practicle au Simulation na reality....
Anyway, hebu tusome review ya NBO-NYC iliofanywa na watu wanaofanya hio kazi ya kusafiri kampuni tofauti za ndege na kutoa maoni halisi bila ubaguzi...
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Review: Kenya Airways Business Class 787 New York To Nairobi
DECEMBER 5, 2018
I had landed at Newark Airport off the world’s longest flight from Singapore before 7AM, and took an Uber to JFK, where I arrived at around 8AM.
By chance I happened to stumble upon a Kenya Airways press conference happening on the arrivals level of Terminal 4. The inaugural flight had just landed from Nairobi, and they had tons of executives and media in attendance. I can’t think of a much less glamorous place to have a press conference than JFK baggage claim.
Kenya Airways press conference JFK
I headed upstairs to the departures level and tried to find the Kenya Airways check-in desk, which I assumed wasn’t yet open, since it was five hours until departure. I asked several employees if they could point me in that direction, though no one had heard of Kenya Airways. So I just had a seat for a bit.
JFK Terminal 4 check-in hall
At 9AM I saw a check-in area being set up, and also some balloons, so I assumed that was Kenya Airways. Sure enough it was. All of the contract employees were still being trained on the airline, there were lots of selfies and pictures, etc. Finally at 9:15AM check-in opened.
Kenya Airways check-in JFK
I headed towards security. In the afternoons security in Terminal 4 is awful, though it wasn’t bad at all this early in the day. I headed in the direction of the SkyClub, and while doing so walked past our departure gate, #29. What a pretty 787!
Kenya Airways 787 JFK
Kenya Airways uses the Delta SkyClub at JFK, which I’ve reviewed before, so I won’t do so again. I did have a bit of an adventure arguing to get in, though, since the SkyClub agent was convinced that Kenya Airways wasn’t a SkyTeam airline, and as a result didn’t want to let me in. Fortunately we got that sorted pretty quickly.
Delta SkyClub JFK Terminal 4
I spent a couple of hours in the lounge working, and also took a much needed shower between two ultra long haul flights.
Delta SkyClub JFK Terminal 4 shower
My boarding pass indicated that boarding was starting at 12:15PM, though I decided to head to the gate about an hour before that, since I figured there might be some festivities due to this being an inaugural flight. Sure enough there was a party in full swing.
They had a table with all kinds of snacks set up.
Kenya Airways inaugural flight party
On top of that the Kenya Airways crew was in the gate area, obviously very excited to be on the flight. Below they’re posing with the US Ambassador to Kenya (the third from the left), and the Kenya Airways CEO (the sixth from the left).
Kenya Airways crew posing at JFK
Fun story — the US Ambassador to Kenya actually flew roundtrip on both inaugural flights. He had just landed from Nairobi, and a few hours later turned around right back to Nairobi, just to be on the inaugural flight.
The CEO, on the other hand, took the inaugural flight from Nairobi to New York, and was then staying in New York. He was extremely approachable, kind with both employees and passengers, and generally a great guy.
There was a ribbon cutting ceremony at the gate, and then finally at 12:15PM boarding began, just as expected.
As I walked down the jet bridge I was presented with a goodie bag to celebrate the inaugural flight.
Kenya Airways JFK inaugural flight goodies
Kenya Airways 3
New York (JFK) – Nairobi (NBO)
Monday, October 29
Depart: 1:00PM
Arrive: 10:30AM (+1 day)
Duration: 14hr30min
Aircraft: Boeing 787-8
Seat: 5J (Business Class)
I boarded through the second set of doors, where I was greeted by two flight attendants with massive smiles on their faces who pointed me in the direction of my seat. Kenya Airways’ 787s have a total of 30 business class seats, spread across five rows in a 2-2-2 configuration.
There are three rows in the forward cabin.
Kenya Airways 787 business class cabin
Kenya Airways business class cabin 787
Then there’s a mini-cabin behind the second set of doors. I had assigned myself seat 5J, the window seat in the last row on the right.
Kenya Airways business class cabin 787
Usually I’m someone who prefers direct aisle access on a longer flight, but I really do like the window seats in this configuration. That’s because you can sleep facing the window and then you really feel like you have privacy.
These definitely aren’t the most cutting edge business class seats, and for that matter these are the same seats that many other airlines have. They’re great if you’re traveling with someone, and I also do like that there’s plenty of room for your feet. Many of the newer business class seats nowadays require you to place your feet in a footwell of sorts, which feels tight.
Kenya Airways business class seats 787
Since I was the first onboard I also had a look at the economy cabin. Kenya Airways’ 787 economy has seats in a tight 3-3-3 configuration, which has become the industry standard. Every seat had a personal television.
Kenya Airways 787 economy cabin
Kenya Airways economy cabin 787
As you can see, the back of each seat had a small storage compartment, a personal television, and an ottoman. You could place things under the ottoman during the flight, as there’s not otherwise much storage.
Kenya Airways business class seats
Kenya Airways business class seats
The seat controls were located between seats, and were easy to use.
Kenya Airways business class seat controls
The entertainment controls, power outlets, and headphone jacks were underneath the center armrest. These are almost impossible to access if you keep the armrest in the standard position, though a lot of people don’t realize that you can actually raise the armrest, which makes it easier. I also like to raise the armrest when sleeping for a bit of extra privacy. I sure wish they’d have an actual partition between seats.
Kenya Airways business class armrest
The tray table folded out from the center armrest, and was a single, solid surface.
Kenya Airways business class tray table
While there were reading lights above the seats, unfortunately Kenya Airways doesn’t have individual air nozzles on their 787s.
Kenya Airways 787 no individual air nozzles
Already waiting at my seat upon boarding was a pillow and blanket. The pillow wasn’t very thick, and while I thought the design of the blanket was cute, it didn’t compare to proper bedding, especially for a flight this long.
Kenya Airways business class pillow & blanket
There were also headphones at the seat, which I found to be uncomfortable and have poor sound quality, so I just used my own headphones.
Kenya Airways business class headphones
I was expecting this flight to be nearly empty (since the demand for this daily flight just doesn’t seem to be there, not to mention it takes a while to build up demand). However, as it turned out, Kenya Airways invited nearly 150 guests onto the flight. This included journalists and people working on other projects in Kenya. So the flight was nearly full, but not with paying passengers.
About 15 minutes after boarding I was offered a pre-departure beverage, with the choice between water or lemonade (there was no alcohol on the ground). I ordered lemonade, which was served in proper glassware.
Kenya Airways business class pre-departure drinks
About 10 minutes later the crew distributed magazines, newspapers, and amenity kits.
One of the excellent Kenya Airways flight attendants
The amenity kits were cute but really basic. I loved the lion paws they had on the socks, and otherwise the kit had earplugs, eyeshades, a pen, a toothbrush and toothpaste, and a comb. Surprisingly there was no lip balm or lotion.
Kenya Airways business class amenity kit
Boarding was efficient, and by the time boarding was complete business class was full (I’d estimate about two thirds of the passengers were part of the press trip). Around this time the Kenya Airways CEO boarded the plane to make an announcement thanking everyone for flying with Kenya Airways.
As he explained “thank you for flying with us, I won’t be with you, but I want to thank you for being with us on this history journey. In 14hr30min you’re going to be having breakfast in Nairobi. We are happy you are flying with us today, but we need your support for the next 365 days to make this route a success.”
A minute after that the captain added his welcome aboard. You could hear the pride in the captain’s voice that he was operating this flight, and he explained that we were just waiting on ATC clearance to depart. He said that our flight time was 12hr55min, and that we’d be cruising at 39,00 feet.
A moment later the cabin manager, Victoria, made her welcome aboard announcement.
At 1:05PM we began our pushback, and at that time the safety video was also screened.
Pushing back JFK
As we taxied out another flight attendant came by my seat to familiarize me with it. Our taxi was fairly quick, and there were lots of interesting planes parked on the apron.
Avianca A330 JFK
EL AL 747 JFK
By 1:20PM we were cleared for takeoff on runway 31L.
Taking off JFK
Our takeoff roll was fairly quick, and in less than a minute we were airborne and started our gradual climb.
View after takeoff from JFK
The seatbelt sign was turned off just five minutes after takeoff. As we continued our climb I decided to check out the map for our flight to Nairobi.
Moving map to Nairobi
As you can see, the moving map indicated we’d be arriving at 9:23AM, more than an hour ahead of our scheduled 10:30AM arrival.
Moving map to Nairobi
I also checked out the rest of the entertainment selection. There were roughly 100 movies and roughly 100 TV shows, so I’d say that’s a pretty solid selection. It’s not the best in the world, but frankly much better than I was expecting.
Kenya Airways inflight entertainment
Kenya Airways inflight entertainment
I decided to watch “Live Of The Party” starring Melissa McCarthy, which was pretty funny.
Kenya Airways inflight entertainment
About 20 minutes after takeoff the Kenya Airways chairman came around to welcome each passenger (the CEO took the inaugural flight from Nairobi to New York, while the chairman took the inaugural flight from New York to Nairobi).
Five minutes after that menus were distributed. Rather impressively Kenya Airways offers business class passengers menus in leather binders.
Kenya Airways business class menu
The menu read as follows:
The drink list read as follows:
I was surprised how long after takeoff it took to get a drink. Warm towels were distributed about 70 minutes after takeoff.
Kenya Airways business class dinner service — warm towel
Then the first drink was served around 80 minutes after takeoff. I don’t really get what took so long, given that they were providing this service off carts.
Kenya Airways business class dinner service — drink cart
I had a glass of South African sauvignon blanc as well as a still water to drink (to my surprise they didn’t have regular sparking water, but rather just had soda water). I was also offered a small plate with some sort of a tomato amuse bouche, as well as packaged mixed nuts.
Kenya Airways business class dinner service — drinks, nuts, and amuse bouche
I also had a glass of champagne. Kenya Airways serves J. M. Gobillard et Fils NV Grande Réserve Premier Cru Brut, which I hadn’t previously heard of, but it was pretty decent.
85 minutes after takeoff the crew came through the cabin to take meal orders.
90 minutes after takeoff the captain made yet another announcement, informing us that we were cruising at 37,000 feet, and would climb to 39,000 feet as we got lighter.
He explained we were overflying the East Coast of Canada towards St. John’s, and that we had a northernly routing due to strong winds. So he said we’d fly across the Atlantic, 300 miles off the cost of Portugal, and then over Morocco, Algeria, Mali, Niger, Nigeria, Congo, Uganda, and then Kenya. He estimated we’d land at 9:10AM.
A full 2hr20min after takeoff my table was set for the lunch service. I’m impressed that Kenya Airways doesn’t serve food on trays, but rather places everything directly on your tray table.
Kenya Airways business class dinner service — table setting
Five minutes after that, 2hr25min after takeoff, the starter was served. For the starter you had the choice between a soup or an appetizer. I selected the appetizer, which consisted of grilled halloumi cheese and roasted sweet bell peppers, on a finely ground pesto sauce. It was alright, though a bit on the bland side.
Kenya Airways business class appetizer
My seatmate chose the carrot and ginger soup.
Kenya Airways business class appetizer
We were also offered a selection of bread, though the choices were just between a simple-looking wheat and white roll.
Kenya Airways business class bread roll
Even though we took off only shortly after 1PM, the sun was already setting at this point.
Sunset enroute to Nairobi
Here’s the moving map at this point:
Moving map enroute to Nairobi
The main course was served 2hr40min after takeoff. For the main I selected the Maine crusted red snapper fillet with cream of yellow fruit lemon sauce, pearl couscous, heirloom glazed baby carrots, and broccoli.
This dish was excellent. It was beautifully plated, and tasted good too.
Kenya Airways business class main course
Next up was dessert, which was served three hours after takeoff. This was served off a trolley, and there was the choice between a sea-salt spiced caramelized guava tart with mango puree drizzle, a fruit plate, and a cheese plate.
I ordered the tart, while my seatmate had the rather plain-looking cheese plate. The dessert was alright, though nothing special.
Kenya Airways business class dessert
Then 3hr35min after takeoff a trolley was brought through the cabin with tea, coffee, and liqueurs. At this point I saw that they had cappuccinos on the menu, so I decided to order one.
I know that Kenya has great coffee, so I was keen to try their cappuccino, and it didn’t disappoint. The cappuccino was exceptional.
enya Airways business class cappuccino
So, what can I say about the meal? There were big pros and big cons. The pros include:
Moving map enroute to Nairobi
I checked out the lavatory at this point. There were two lavatories located between the two business class cabins, and they were the standard 787 lavatories without any noteworthy amenities.
Kenya Airways 787 bathroom
I reclined my seat into the fully flat position, faced the window, and slept so well.
Kenya Airways fully flat bed 787
I managed to get about 5.5 hours of uninterrupted sleep, which is pretty good for me, as I woke up with just under 3hr50min remaining to Nairobi.
Moving map enroute to Nairobi
Moving map enroute to Nairobi
I headed back to the lavatory, and saw that on the left side of the galley between cabins was a small bar setup. However, this only had soft drinks and some packaged nuts. For a flight this long they should consider offering some more snacks there.
Kenya Airways business class onboard bar
Kenya Airways also has a light snack menu, which read as follows:
I just asked the flight attendant if they had a snack (I didn’t mention any in particular), and was brought the below, which was a pie and pizza. It was as greasy as it looks.
Kenya Airways business class snack
After that I ordered a coffee with some milk.
Kenya Airways business class coffee
I worked on my laptop for a while (though note that Kenya Airways doesn’t have wifi on their 787s), and then about two hours before arrival the cabin lights were turned up in anticipation of breakfast.
Since the cabin lights were turned up I felt like I could finally “undim” my window to look outside.
View enroute to Nairobi
Warm towels were offered within a few minutes, and then about 90 minutes before arrival breakfast was served. The breakfast menu read as follows:
The first course consisted of a really boring fruit plate, some packaged yogurt, and cereal. Frankly I thought this selection was really lame. At least offer some berries or higher end yogurt, in my opinion.
Kenya Airways business class breakfast
There was also coffee and a selection from the breadbasket.
Kenya Airways business class breakfast
For the main course there were two options — scrambled eggs with chicken sausage, roesti potatoes, sautéed mushrooms, and cherry tomatoes, or stuffed banana crepes with chocolate syrup.
Kenya Airways business class breakfast
I chose the scrambled eggs. While the accompaniments were good, the eggs themselves weren’t.
Kenya Airways business class breakfast
About an hour before landing the crew started a raffle. As they explained it “as is tradition in any African setting, guests get gifts, so we are raffling some prizes.” So for the next 15 minutes they picked seat numbers randomly and started giving out fragrances (both from Mercedes Benz and Dolce & Gabbana).
Moving map enroute to Nairobi
By the time that was done we were starting our descent, and then at around 8:45AM Nairobi time, the captain announced that we’d be landing at 9:10AM. I was impressed that during the descent the flight attendants came through the cabin to thank everyone in business class for flying with Kenya Airways.
View approaching Nairobi
We had a smooth touchdown in Nairobi at 9:10AM.
View approaching Nairobi
As we rolled out to the end of the runway I noticed some military-looking trucks with sirens. I wasn’t sure if they were escorting us, if they had photographers taking pictures of the inaugural flight, or what.
Taxiing Nairobi Airport
At least one of them just seemed to have a guy with a machine gun in the back.
Then out of nowhere we got a pretty awesome water cannon salute.
W
We then pulled up to our arrival stand, which is the first time it became clear to me just how big of a deal this flight was for Kenya. There must have been more people meeting our flight than passengers, including the country’s vice president.
Inaugural flight arrival ceremony Nairobi
Welcome ceremony
Welcome ceremony
After that I headed towards one of the buses waiting to take us to the terminal.
Kenya Airways 787
Buses to terminal
Unfortunately the VIP treatment ended the second we arrived at the terminal, as I explained in a separate post.
Kenya Airways 787 business class bottom line
I have mixed feelings based on my Kenya Airways 787 business class flight.
On the plus side, the crew was extremely friendly, the food was well presented, and this is an excellent new option for flying nonstop between the US and East Africa.
At the same time, I feel like there are some ways that Kenya Airways can improve significantly without investing that much. First of all, they could speed up the service, and it may be that my flight was just an anomaly in that regard.
But beyond that I’d say they could slightly spruce up the meal service for their new flagship route, have a better snack menu, maybe have more snacks at the bar, and also offer better bedding.
I guess the way I view it, I wouldn’t hesitate to fly Kenya Airways again if flying to the region, though I’m not rushing to fly them again either.
Imebidi nifute picha nyingi sana ili niweze ku post..... Zipate hapa
https://onemileatatime.com/kenya-airways-business-class-787-review/
Inachukua muda kabla kampuni inayoanzisha route mpya kujulikana,kueleweka, kuaminika,kutegemewa, kusafiri hio route, KQ ilifanya research hadi ikafanya survey ya frequent flierskama wangetumia ndege inayosafiri moja kwa moja hadi marekani na karibia 90% walioulizwa walisema wangependa hivyo.... Alafu pia ukiangalia hesabu za wanaosafiri kutoka EA kwenda marekani na vice verser ni wengi, kahivyo demand iko... Shida ni kwamba ukianzisha safari watu wengi bado hawajui au hawaelewi inaenda vipi... Inachukua mda hadi agents wa kule mitaaniwaanze kutangaziana kuuzia wasafiri ticketi hizo.. Ndio maana KQ sahii iko ndaniya kampeni ya kujitangaza kule marekani ili watu wajue... kwasasa hata wafanyikazi wa pale JFK hawajui kama hata kuna kampuni inaitwa KQ, ukiwa umepotea kwa airport na ullize gate ya Kenya airways iko wapi, askari atakuuliza.. 'Kenya.. what?????" ---- Kiufupi, itachukua muda kabla KQ ifanye route ya NBO-NYC iwe na wateja wengi.....
Hata ATCL walionunua dreamliner na wakafanya mahesabu yao na wakaamua safari yao ya kwanza kabisa nje ya Tz ni India... msifikiri kila mtu anayesafiri India-Dar atatumia hio dreamliner ya ATCL kila siku....baada ya wiki au mwezi mnaeza mkagundua kumbe kuna tofauti kubwa kati yaatheory na practicle au Simulation na reality....
Anyway, hebu tusome review ya NBO-NYC iliofanywa na watu wanaofanya hio kazi ya kusafiri kampuni tofauti za ndege na kutoa maoni halisi bila ubaguzi...
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Review: Kenya Airways Business Class 787 New York To Nairobi
DECEMBER 5, 2018
I had landed at Newark Airport off the world’s longest flight from Singapore before 7AM, and took an Uber to JFK, where I arrived at around 8AM.
By chance I happened to stumble upon a Kenya Airways press conference happening on the arrivals level of Terminal 4. The inaugural flight had just landed from Nairobi, and they had tons of executives and media in attendance. I can’t think of a much less glamorous place to have a press conference than JFK baggage claim.
Kenya Airways press conference JFK
I headed upstairs to the departures level and tried to find the Kenya Airways check-in desk, which I assumed wasn’t yet open, since it was five hours until departure. I asked several employees if they could point me in that direction, though no one had heard of Kenya Airways. So I just had a seat for a bit.
JFK Terminal 4 check-in hall
At 9AM I saw a check-in area being set up, and also some balloons, so I assumed that was Kenya Airways. Sure enough it was. All of the contract employees were still being trained on the airline, there were lots of selfies and pictures, etc. Finally at 9:15AM check-in opened.
Kenya Airways check-in JFK
I headed towards security. In the afternoons security in Terminal 4 is awful, though it wasn’t bad at all this early in the day. I headed in the direction of the SkyClub, and while doing so walked past our departure gate, #29. What a pretty 787!
Kenya Airways 787 JFK
Kenya Airways uses the Delta SkyClub at JFK, which I’ve reviewed before, so I won’t do so again. I did have a bit of an adventure arguing to get in, though, since the SkyClub agent was convinced that Kenya Airways wasn’t a SkyTeam airline, and as a result didn’t want to let me in. Fortunately we got that sorted pretty quickly.
I spent a couple of hours in the lounge working, and also took a much needed shower between two ultra long haul flights.
Delta SkyClub JFK Terminal 4 shower
My boarding pass indicated that boarding was starting at 12:15PM, though I decided to head to the gate about an hour before that, since I figured there might be some festivities due to this being an inaugural flight. Sure enough there was a party in full swing.
They had a table with all kinds of snacks set up.
Kenya Airways inaugural flight party
On top of that the Kenya Airways crew was in the gate area, obviously very excited to be on the flight. Below they’re posing with the US Ambassador to Kenya (the third from the left), and the Kenya Airways CEO (the sixth from the left).
Fun story — the US Ambassador to Kenya actually flew roundtrip on both inaugural flights. He had just landed from Nairobi, and a few hours later turned around right back to Nairobi, just to be on the inaugural flight.
The CEO, on the other hand, took the inaugural flight from Nairobi to New York, and was then staying in New York. He was extremely approachable, kind with both employees and passengers, and generally a great guy.
There was a ribbon cutting ceremony at the gate, and then finally at 12:15PM boarding began, just as expected.
As I walked down the jet bridge I was presented with a goodie bag to celebrate the inaugural flight.
Kenya Airways JFK inaugural flight goodies
Kenya Airways 3
New York (JFK) – Nairobi (NBO)
Monday, October 29
Depart: 1:00PM
Arrive: 10:30AM (+1 day)
Duration: 14hr30min
Aircraft: Boeing 787-8
Seat: 5J (Business Class)
I boarded through the second set of doors, where I was greeted by two flight attendants with massive smiles on their faces who pointed me in the direction of my seat. Kenya Airways’ 787s have a total of 30 business class seats, spread across five rows in a 2-2-2 configuration.
There are three rows in the forward cabin.
Kenya Airways 787 business class cabin
Kenya Airways business class cabin 787
Then there’s a mini-cabin behind the second set of doors. I had assigned myself seat 5J, the window seat in the last row on the right.
Kenya Airways business class cabin 787
Usually I’m someone who prefers direct aisle access on a longer flight, but I really do like the window seats in this configuration. That’s because you can sleep facing the window and then you really feel like you have privacy.
These definitely aren’t the most cutting edge business class seats, and for that matter these are the same seats that many other airlines have. They’re great if you’re traveling with someone, and I also do like that there’s plenty of room for your feet. Many of the newer business class seats nowadays require you to place your feet in a footwell of sorts, which feels tight.
Since I was the first onboard I also had a look at the economy cabin. Kenya Airways’ 787 economy has seats in a tight 3-3-3 configuration, which has become the industry standard. Every seat had a personal television.
Kenya Airways 787 economy cabin
Kenya Airways economy cabin 787
As you can see, the back of each seat had a small storage compartment, a personal television, and an ottoman. You could place things under the ottoman during the flight, as there’s not otherwise much storage.
Kenya Airways business class seats
Kenya Airways business class seats
The seat controls were located between seats, and were easy to use.
Kenya Airways business class seat controls
The entertainment controls, power outlets, and headphone jacks were underneath the center armrest. These are almost impossible to access if you keep the armrest in the standard position, though a lot of people don’t realize that you can actually raise the armrest, which makes it easier. I also like to raise the armrest when sleeping for a bit of extra privacy. I sure wish they’d have an actual partition between seats.
Kenya Airways business class armrest
The tray table folded out from the center armrest, and was a single, solid surface.
Kenya Airways business class tray table
While there were reading lights above the seats, unfortunately Kenya Airways doesn’t have individual air nozzles on their 787s.
Kenya Airways 787 no individual air nozzles
Already waiting at my seat upon boarding was a pillow and blanket. The pillow wasn’t very thick, and while I thought the design of the blanket was cute, it didn’t compare to proper bedding, especially for a flight this long.
Kenya Airways business class pillow & blanket
There were also headphones at the seat, which I found to be uncomfortable and have poor sound quality, so I just used my own headphones.
Kenya Airways business class headphones
I was expecting this flight to be nearly empty (since the demand for this daily flight just doesn’t seem to be there, not to mention it takes a while to build up demand). However, as it turned out, Kenya Airways invited nearly 150 guests onto the flight. This included journalists and people working on other projects in Kenya. So the flight was nearly full, but not with paying passengers.
About 15 minutes after boarding I was offered a pre-departure beverage, with the choice between water or lemonade (there was no alcohol on the ground). I ordered lemonade, which was served in proper glassware.
Kenya Airways business class pre-departure drinks
About 10 minutes later the crew distributed magazines, newspapers, and amenity kits.
The amenity kits were cute but really basic. I loved the lion paws they had on the socks, and otherwise the kit had earplugs, eyeshades, a pen, a toothbrush and toothpaste, and a comb. Surprisingly there was no lip balm or lotion.
Boarding was efficient, and by the time boarding was complete business class was full (I’d estimate about two thirds of the passengers were part of the press trip). Around this time the Kenya Airways CEO boarded the plane to make an announcement thanking everyone for flying with Kenya Airways.
As he explained “thank you for flying with us, I won’t be with you, but I want to thank you for being with us on this history journey. In 14hr30min you’re going to be having breakfast in Nairobi. We are happy you are flying with us today, but we need your support for the next 365 days to make this route a success.”
A minute after that the captain added his welcome aboard. You could hear the pride in the captain’s voice that he was operating this flight, and he explained that we were just waiting on ATC clearance to depart. He said that our flight time was 12hr55min, and that we’d be cruising at 39,00 feet.
A moment later the cabin manager, Victoria, made her welcome aboard announcement.
At 1:05PM we began our pushback, and at that time the safety video was also screened.
Pushing back JFK
As we taxied out another flight attendant came by my seat to familiarize me with it. Our taxi was fairly quick, and there were lots of interesting planes parked on the apron.
Avianca A330 JFK
EL AL 747 JFK
By 1:20PM we were cleared for takeoff on runway 31L.
Taking off JFK
Our takeoff roll was fairly quick, and in less than a minute we were airborne and started our gradual climb.
View after takeoff from JFK
The seatbelt sign was turned off just five minutes after takeoff. As we continued our climb I decided to check out the map for our flight to Nairobi.
Moving map to Nairobi
As you can see, the moving map indicated we’d be arriving at 9:23AM, more than an hour ahead of our scheduled 10:30AM arrival.
Moving map to Nairobi
I also checked out the rest of the entertainment selection. There were roughly 100 movies and roughly 100 TV shows, so I’d say that’s a pretty solid selection. It’s not the best in the world, but frankly much better than I was expecting.
Kenya Airways inflight entertainment
Kenya Airways inflight entertainment
I decided to watch “Live Of The Party” starring Melissa McCarthy, which was pretty funny.
Kenya Airways inflight entertainment
About 20 minutes after takeoff the Kenya Airways chairman came around to welcome each passenger (the CEO took the inaugural flight from Nairobi to New York, while the chairman took the inaugural flight from New York to Nairobi).
Five minutes after that menus were distributed. Rather impressively Kenya Airways offers business class passengers menus in leather binders.
Kenya Airways business class menu
The menu read as follows:
The drink list read as follows:
I was surprised how long after takeoff it took to get a drink. Warm towels were distributed about 70 minutes after takeoff.
Kenya Airways business class dinner service — warm towel
Then the first drink was served around 80 minutes after takeoff. I don’t really get what took so long, given that they were providing this service off carts.
Kenya Airways business class dinner service — drink cart
I had a glass of South African sauvignon blanc as well as a still water to drink (to my surprise they didn’t have regular sparking water, but rather just had soda water). I was also offered a small plate with some sort of a tomato amuse bouche, as well as packaged mixed nuts.
Kenya Airways business class dinner service — drinks, nuts, and amuse bouche
I also had a glass of champagne. Kenya Airways serves J. M. Gobillard et Fils NV Grande Réserve Premier Cru Brut, which I hadn’t previously heard of, but it was pretty decent.
85 minutes after takeoff the crew came through the cabin to take meal orders.
90 minutes after takeoff the captain made yet another announcement, informing us that we were cruising at 37,000 feet, and would climb to 39,000 feet as we got lighter.
He explained we were overflying the East Coast of Canada towards St. John’s, and that we had a northernly routing due to strong winds. So he said we’d fly across the Atlantic, 300 miles off the cost of Portugal, and then over Morocco, Algeria, Mali, Niger, Nigeria, Congo, Uganda, and then Kenya. He estimated we’d land at 9:10AM.
A full 2hr20min after takeoff my table was set for the lunch service. I’m impressed that Kenya Airways doesn’t serve food on trays, but rather places everything directly on your tray table.
Kenya Airways business class dinner service — table setting
Five minutes after that, 2hr25min after takeoff, the starter was served. For the starter you had the choice between a soup or an appetizer. I selected the appetizer, which consisted of grilled halloumi cheese and roasted sweet bell peppers, on a finely ground pesto sauce. It was alright, though a bit on the bland side.
Kenya Airways business class appetizer
My seatmate chose the carrot and ginger soup.
Kenya Airways business class appetizer
We were also offered a selection of bread, though the choices were just between a simple-looking wheat and white roll.
Kenya Airways business class bread roll
Even though we took off only shortly after 1PM, the sun was already setting at this point.
Sunset enroute to Nairobi
Here’s the moving map at this point:
Moving map enroute to Nairobi
The main course was served 2hr40min after takeoff. For the main I selected the Maine crusted red snapper fillet with cream of yellow fruit lemon sauce, pearl couscous, heirloom glazed baby carrots, and broccoli.
This dish was excellent. It was beautifully plated, and tasted good too.
Kenya Airways business class main course
Next up was dessert, which was served three hours after takeoff. This was served off a trolley, and there was the choice between a sea-salt spiced caramelized guava tart with mango puree drizzle, a fruit plate, and a cheese plate.
I ordered the tart, while my seatmate had the rather plain-looking cheese plate. The dessert was alright, though nothing special.
Kenya Airways business class dessert
Then 3hr35min after takeoff a trolley was brought through the cabin with tea, coffee, and liqueurs. At this point I saw that they had cappuccinos on the menu, so I decided to order one.
I know that Kenya has great coffee, so I was keen to try their cappuccino, and it didn’t disappoint. The cappuccino was exceptional.
enya Airways business class cappuccino
So, what can I say about the meal? There were big pros and big cons. The pros include:
- The service was friendly; the crew was genuinely excited to be there, and it showed
- The presentation was good, in the sense that everything was served directly on the tray table
- The food quality was generally decent, and the cappuccino was great
- The service was really slow — I understand it’s a long flight and they aren’t in a rush, though it shouldn’t take 3.5 hours to complete the service; however, I might just chalk this up to this being the inaugural flight
- I thought the food selection was sort of limited and bland; we’re talking about a 13 hour flight, so I feel like the food selection should be more expansive, and maybe they should have some sort of Kenyan options (even if it’s just a stew)
Moving map enroute to Nairobi
I checked out the lavatory at this point. There were two lavatories located between the two business class cabins, and they were the standard 787 lavatories without any noteworthy amenities.
Kenya Airways 787 bathroom
I reclined my seat into the fully flat position, faced the window, and slept so well.
I managed to get about 5.5 hours of uninterrupted sleep, which is pretty good for me, as I woke up with just under 3hr50min remaining to Nairobi.
Moving map enroute to Nairobi
Moving map enroute to Nairobi
I headed back to the lavatory, and saw that on the left side of the galley between cabins was a small bar setup. However, this only had soft drinks and some packaged nuts. For a flight this long they should consider offering some more snacks there.
Kenya Airways also has a light snack menu, which read as follows:
I just asked the flight attendant if they had a snack (I didn’t mention any in particular), and was brought the below, which was a pie and pizza. It was as greasy as it looks.
After that I ordered a coffee with some milk.
Kenya Airways business class coffee
I worked on my laptop for a while (though note that Kenya Airways doesn’t have wifi on their 787s), and then about two hours before arrival the cabin lights were turned up in anticipation of breakfast.
Since the cabin lights were turned up I felt like I could finally “undim” my window to look outside.
View enroute to Nairobi
Warm towels were offered within a few minutes, and then about 90 minutes before arrival breakfast was served. The breakfast menu read as follows:
The first course consisted of a really boring fruit plate, some packaged yogurt, and cereal. Frankly I thought this selection was really lame. At least offer some berries or higher end yogurt, in my opinion.
Kenya Airways business class breakfast
There was also coffee and a selection from the breadbasket.
Kenya Airways business class breakfast
For the main course there were two options — scrambled eggs with chicken sausage, roesti potatoes, sautéed mushrooms, and cherry tomatoes, or stuffed banana crepes with chocolate syrup.
Kenya Airways business class breakfast
I chose the scrambled eggs. While the accompaniments were good, the eggs themselves weren’t.
Kenya Airways business class breakfast
About an hour before landing the crew started a raffle. As they explained it “as is tradition in any African setting, guests get gifts, so we are raffling some prizes.” So for the next 15 minutes they picked seat numbers randomly and started giving out fragrances (both from Mercedes Benz and Dolce & Gabbana).
Moving map enroute to Nairobi
By the time that was done we were starting our descent, and then at around 8:45AM Nairobi time, the captain announced that we’d be landing at 9:10AM. I was impressed that during the descent the flight attendants came through the cabin to thank everyone in business class for flying with Kenya Airways.
View approaching Nairobi
We had a smooth touchdown in Nairobi at 9:10AM.
View approaching Nairobi
As we rolled out to the end of the runway I noticed some military-looking trucks with sirens. I wasn’t sure if they were escorting us, if they had photographers taking pictures of the inaugural flight, or what.
Taxiing Nairobi Airport
At least one of them just seemed to have a guy with a machine gun in the back.
Then out of nowhere we got a pretty awesome water cannon salute.
W
We then pulled up to our arrival stand, which is the first time it became clear to me just how big of a deal this flight was for Kenya. There must have been more people meeting our flight than passengers, including the country’s vice president.
Inaugural flight arrival ceremony Nairobi
Welcome ceremony
Welcome ceremony
After that I headed towards one of the buses waiting to take us to the terminal.
Kenya Airways 787
Unfortunately the VIP treatment ended the second we arrived at the terminal, as I explained in a separate post.
Kenya Airways 787 business class bottom line
I have mixed feelings based on my Kenya Airways 787 business class flight.
On the plus side, the crew was extremely friendly, the food was well presented, and this is an excellent new option for flying nonstop between the US and East Africa.
At the same time, I feel like there are some ways that Kenya Airways can improve significantly without investing that much. First of all, they could speed up the service, and it may be that my flight was just an anomaly in that regard.
But beyond that I’d say they could slightly spruce up the meal service for their new flagship route, have a better snack menu, maybe have more snacks at the bar, and also offer better bedding.
I guess the way I view it, I wouldn’t hesitate to fly Kenya Airways again if flying to the region, though I’m not rushing to fly them again either.
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