HTC desire 816t: Msaada kuconnect WCDMA

[mfuachuma]

Habari wakuu!
Natumai wataalamu wa humu ndani watanisaidia.
Nililetewa zawadi kutoka china, simu aina ya HTC desire 816t. Specifications zake zinaonesha ina uwezo wa GSM, WCDMA mpaka 4G LTE networks. Na kwenye mobile network settings nimeselect option ya GSM/WCDMA auto, lakini muda wote simu inaconnect to Edge. Sijui tatizo lipo wapi. Tafadhali mwenye kujua sababu inaweza kuwa nini na zaidi, solution yake.
Nina imani hapakosi solution jukwaa hili kama ilivyo ada.
Asanteni.

 

[khalfan56]

angalia access point setting make sure APN iwe internet

 

[mfuachuma]

APN ipo hivyo mkuu, yaani internet

 

[Nokia83]

Simu yako ni doubke line??

 

[Nokia83]

Ingia settings/data connection /3G service/enable 3G...then chagua line unayotaka kutumia 3g kama simu yako ni double line km sio double line enable 3g nadhani itakuwa haijaweka kwny 3g

 

[mfuachuma]

Ingia settings/data connection /3G service/enable 3G...then chagua line unayotaka kutumia 3g kama simu yako ni double line km sio double line enable 3g nadhani itakuwa haijaweka kwny 3g

Sorry nimechelewa kujibu. Simu ina line moja. Model hii ilitengenezwa kwa both single au dual SIM. Hii yangu ni ya single line, so ile slot ya pili ipo blocked toka kiwandani. Na settings zipo kwenye 3G.
Thanks!