Jamii Opportunities
JF-Expert Member
- Feb 10, 2014
- 4,438
- 1,387
Airtel Tanzania PLC is looking for a suitable candidate for the Data and CLM Manager Position. The incumbent will be responsible for planning and achieving the targeted revenue from the prepaid product categories for Voice and Non-Voice while also ensuring implementation of customized programs to create stickiness of the existing base , resulting in reduced customer churn & higher usage.
Key deliverables
1. Drive Data Hygiene
6. To create customer base stickiness and hence reduce churn
Qualifications and Experience
CLICK HERE TO APPLY
Key deliverables
1. Drive Data Hygiene
- Ensure UnR programs are in place to drive data penetration
- Develop programs to drive data users through the open market device selling outlets
- Develop Data Commando Program for universities
- Drive smartphone penetration through retail, franchise and open market
- Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being
- Have 1 innovation a quarter
- Drive Data VAS – selling a purpose to use data, not only the MB itself
- Make sure product awareness is driven on the ground through Brand and Sales
- As few as possible calls to the call center and on social
- Develop programs to drive gifting and promote word-by-mouth
6. To create customer base stickiness and hence reduce churn
Qualifications and Experience
- Bachelor Degree in Computer science or any other related filed
- MBA in Marketing
- Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
- 5+ years minimum working experience in telecommunications Industry in VAS
- Experience on delivering multiple complex projects
- MS office proficiency
- Confident
- Assertive
- Results oriented
CLICK HERE TO APPLY
