Job Title: INFORMATION TECHNOLOGY (IT) ASSOCIATE
Under the guidance and direct supervision of the Administrative Analyst (Administration, IT & Finance), the Information Technology Associate provides leadership in execution of ICT services in the CO, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for review and advice on the use of new technologies that will enhance the CO productivity. The IT Associate promotes a client-oriented approach.
The IT Support Associate supervises one support staff and works in close collaboration with the Management, Operations, Programme and project teams in the CO and UNDP HQs staff for resolving complex ICT-related issues, collaborates with Regional ICT Officers (RIO), Regional Bureau ICT Managers (RBIM), ICT Managers and other ICT Staff.