Customer Care anahitajika

Customer Care anahitajika

Kanungila Karim

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CUSTOMER CARE OFFICERS

Details
Employer name: Job Junction Tanzania

Minimum Qualification Diploma Years of Experience 1 years



Main Job Task and Responsibilities

1)Answer incoming calls and respond to customer’s emails.
2)Management and resolve customer complaints.
3)Sell and place customer orders in the computer system.
4)Provide product and service information to customers concerning service
Research required information using available resources
5)Research, identify, and resolve customer complaints
6)Process orders, forms, and application
7)Document all call information according to standard operating procedures.



Education and Experience

-High school diploma, Bachelor degree or equivalent
-Proficient in relevant computer applications
1 years of experience in a call center environment
Knowledge of front office service practices and principles
-Excellent data entry and typing skills

SALARY RANGE:
600,000/ – 700,000/= Tsh

CONTACTS:
0623872871
0743692671
0656116023
jobjunctiontz@gmail.com





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Hawa Jamaa Wako vizuri sana ,Mimi nimepata kazi kupitia wao.

Kwanza wako wazi na wakweli unapo fika ofisini kwao.

Ukifika wanakwambia wazi kuwa huduma wanayo toa ni kukutafutia interviewees na sio kukupa moja kwa moja Ajira.
Ina maana lazima uwe vizuri kwenye kufanya interviws ,Mm nilihudhuria interviewees kama tatu ndio nikaja pata kazi.

Tatizo graduates wengi wanachagua kazi na hawana uwezo wa kufanya kazi yani kuwa productive na Hawako vizuri kwenye interviewees.

Wengi wanataka kupata ajira moja kwa moja ambalo ni jambo gumu,Maana hizo HR CONSULTANCY hazikupi ajira bali zinakukutanisha na mwajiri then mwajiri mnafanya nae negotiations yani makubaliano.

Watu wengi wanao laumu ni wale wanoshindwa kwa interviewees na wanaochagua kazi.

Ila Job Junction Tanzania wanafanya kazi nzuri sana na wamesaidia watu wengi saana
 
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