- Be Proactive
- create environment, choose response before problems start
- Begin with the End in Mind
- create cognitive mindset, what is the vision, what is the habit
- Put First Things First
- application of mindset, habit in action, short-term goals
- Think Win-Win
- achievements depend on cooperation, working together
- Understand then be Understood
- diagnosis first, then prescribe, don't argue if you know you're right try to explain
- Synergize
- the whole is greater than the sum of its parts
- Sharpen the Saw:
- maintain and renew