wakubwa naleta mezani matatizo mawili,lakwanza komputa nimeinstal antivirus ikascan baada yamuda ikarestart halafu inaonyesha blue screen haina chochote,pili nina simu yangu nadhani virus wameila kwasababu baadhi ya folder hazifanyi kazi mfano draft meseji,na simu haina uwezo wakuweka antivirus,nifanyeje?je nikiiformat niktaka kuinstall program upya nifanyeje?aina ni sony ericson p1i,Wakubwa ushauri wenu ni wamuhimu sn
Kwa mujibu wa maelezo ya huyu mtaalam ni inaonekana explorer. exe kwenye mashine yako imecorrupt.press CTRL+ALT+DEL and go to task manager, go to processes and select explorer.exe and press end process and again press CTRL+ALT+DEL and go to task manager click on new task and typ "explorer" (not the cotes) and click ok and check.
wakuu nimewin nyinyi ni waukweli sn,congratulation all