taskbar ipo na desktop icons zipo?--kama hazipo pia, basi mkuu inakubidi uende katka computer ilio "okay" nenda katika c:\windows na tafuat file explorer.exe then replace la kwako kwa hilo,kama bado so repair your system, may be it effected by viruses" and avg amekula hilo file.
SO FANYA HIVYO--ILI KUTHIBITISHA KUA TATIZO NI DESKTOP YAKO IMEKUFA (explorer.exe file), piga ctrl+alt+delete then "new task" na type explorer.exe mambo yanaweza kua sawa.