CRS Tanzania position - LEAD Program Quality Manager

Livanga

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Tanzania Country Program
Position Title: LEAD Program Quality Manager
Department: LEAD Project
Reports to: Deputy Chief of Party – Program Quality, Knowledge & Information Management
Location: Dar es Salaam, Tanzania

Job Background/Summary
Catholic Relief Services (CRS) is an international non-governmental agency, specializing in relief and community development activities through its partners. The agency provides equal employment opportunity regardless of age, race, gender, religion or disability.

The Local Partners Excel in Comprehensive HIV & AIDS Service Delivery (LEAD) Project supports strengthening and scale up of quality HIV care and treatment, TB/HIV and Prevention of Mother to Child Transmission (PMTCT) services in Mara, Manyara and Tanga Regions to ensure that people living with HIV/AIDS (PLHA) and their families experience improved health and wellbeing. It is a follow up project to AIDSRelief which was implemented in 10 countries by a consortium of five partner organizations including CRS as the lead agency, Catholic Medical Mission Board (CMMB), Institute of Human Virology (IHV) at the University of Maryland, USA, Futures Group, and Interchurch Medical Assistance (IMA). AIDSRelief came to an end on February 29, 2012. The Christian Social Services Commission of Tanzania (CSSC) is a strategic transition partner of the LEAD Project in Tanzania.

Key Responsibilities
The LEAD Program Quality (PQ) Manager is responsible for ensuring high quality implementation, meeting established standards of quality, and reaching donor targets. S/he will work closely with consortium members to develop project strategies based on site-level data and needs as well as priorities from stakeholders such as donors, other implementing partners, MOHSW, and regional and district level health authorities. The Program Quality Manager will frequently travel to the field to monitor performance against targets and to assess progress in implementing project strategies.
S/he works closely with the Deputy Chief of Parties for Site Management and PQ/KIM and the consortium member agencies The PQ Manager will also work closely with the Knowledge Management and Learning (KML) Coordinator to ensure a continuum of data collection and analysis, strategy development, and implementation in the field.

Specific Responsibilities

1. Program Quality:
a. Collaborate with the KML Coordinator to systematically review, analyze and disseminate findings/recommendations from data and information generated by the LEAD program including but not limited to: LPTF, trip/training reports, institutional capacity assessments, and quarterly quantitative reports.
b. Collaborate with consortium members to ensure report findings/recommendations are implemented.
c. Work closely with the Site Management team to ensure that facilities are well supported through Program Officers to achieve project outcomes.
d. Monitor the implementation of consortium members’ annual Scope of Works.
e. Work closely with the Strategic Information team to ensure data collected at the site level is of high quality and verifiable and
f. Collaborate with the CMT and CQI Technical Working Group to facilitate regular forums to develop program wide strategies to address gaps identified through data.
g. Support consortium members to review project strategies and and adjust as necessary on a regular basis.
h. Travel to the field regularly to monitor the implementation of strategies and outcomes to improve program quality. Propose recommendations to the DCOP PQ/KIM and CMT for quality improvement.
i. Work with the KML Coordinator to document case studies, best practices, and lessons learned.

2. Partnerships:

a. Enhance coordination between consortium members to provide joint, holistic, comprehensive interventions at LPTFs.
b. Enhance coordination between other regional implementing partners to increase impact and produce higher level outcomes.
c. Support consortium efforts in strengthening relationships with other implementing partners operating in Mara, Manyara and Tanga Regions to identify opportunities for learning and as a means of improving program quality.

3. Annual Planning and Reporting:

a. Participate in the preparation and submission of the Country Operational Plan workbook, Annual Program Plan, Results Framework and Continuation Applications.
b. Participate in the review of monthly and quarterly reports submitted by consortium members.
c. Provide support to the DCOP PQ/KIM in monthly, quarterly, semi-annual, and annual reports.
d. Support the DCOP – PQ/KIM in coordinating and facilitating Program Review meetings.

Qualifications and Experience
Medical Doctor Degree (MD)
At least 7 years of experience working with HIV/AIDS programs (i.e. ART, HBC, OVC) or community-based project Experience on USG-funded health and/or other development programs preferred
Experience with M&E a plus
Fluent in both written and spoken English
Excellent writing skills, experience drafting reports necessary
Excellent organizational skills and attention to detail
Strong analytical skills
Computer literate (particularly in MS word, excel, and Outlook)
Strong problem solving skills and ability to resolve conflicts
Excellent interpersonal, organizational, written, and verbal communication skills, including in cross-cultural settings Self-motivated
Ability to work effectively under pressure and to organize and prioritize competing activities
Desire to work effectively in a team oriented environment
Flexible, self-starter, patient, dedicated, and creative

Supervisory responsibilities: None.

Direct Working Relationships:

Internal: Chief of Party, Deputy Chief of Parties, Zonal Heads of Office, CRS Finance Officers, Senior Project Officers, Project Officers, Mwanza staff, and LEAD consortium members.
External: LPTF staff, donor representatives, Tanzanian government representatives, USG implementing partners, church representatives, local partners, etc.

Working Conditions: Ability to travel within rural Tanzania

Deadline is 24th May 2013
Please send the CV and application letter to:
Human Resource Manager
P.O. Box 34701
Catholic Relief Services
Dar es Salaam.
Email address: tz_hr@global.crs.org
 
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