JOB VACANCY
Precision Air Services Plc is a fast growing airline Tanzanian which operates in
Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers maximum satisfaction, We wish to invite applications from suitably qualified candidates to fill in this challenging positions.
POSITION: SENIOR CABIN CREW TEN (10) POSITION. REPORTS TO: CHIEF CABIN CREW DUTY STATION: DAR ES SALAAM
ROLE PURPOSE STATEMENT:
Ensure that a consistent quality customer service is given to the PAX in a safe environment for their comfort and satisfaction while providing assistance to the purser on board and leadership in economy class.
KEY ACCOUNTABILITIES/RESPONSBILITIES
Deliver and ensure in-flight customer service is carried to agreed company standards to exceed customer expectation
Be responsible to the Commander for the management of safety and security outcomes of cabin and emergency procedures specified in the General Operations Manual, and for their observance for the conduct and management of cabin safety by the cabin crew and by all passengers.
Inform the Commander of all irregularities and malfunctions and, at the prescribed times, report cabin sterile.
To ensure that cabin operations are conducted in accordance with the applicable regulations and standards of the organization.
Ensure proper utilization of company property to guide against wastage, misuse and damage while ensuring that all documentation as regards to bar is handled correctly
Ensure implementation of safety and emergency standards at all times and ensuring that all mandatory checks in regards to safety is given to the purser on time
Lead and motivate the cabin crew teams for maximum productivity
Evaluate service procedures and recommend changes where necessary for efficiency and customer satisfaction
Safeguard aircraft and customer documents to minimize legal exposure
Ensure duty free sales are carried out to maximize profits
Check that crew appearance standards comply with company standards
Ensure compliance to standard operating procedures with reference to the company Operations Manual
Ensure any lawful instruction by PIC is adhered during the flight.
Perform any other duties that may be assigned by supervisor
PERFORMANCE INDICATORS:
Effective execution of duties and responsibilities
Optimal compliance to Standard operating procedures
Successful performance in Safety and Emergency training(s)
Incorporate effective team dynamics, customer care and PW product awareness
On time departures of scheduled flights
Customer feedback & surveys
Fitness for flights
COMPETENCIES:
Organizational, planning & analytical skills
Team player
Confident and decisive
Excellent communication skills
Able to work towards achieving targets without supervision
Cost conscious
Result oriented
Proactive and dynamic
Attention to detail
KNOWLEDGE, SKILLS, EXPERIENCE
Computer proficiency
At least three years experience as a Cabin Crew
Competence on technical aircraft type specific & emergency procedures
Leadership and communication skill
IFE and Aircraft systems proficiency
Dangerous goods
CRM & Survival training
Modern Basic Life Support training relevant to in flight cases
Knowledge of TCARS, IOSA & ICAO regulations with emphasis on personnel licensing and operations of aircraft.
Closing Date:
Not later than 28[SUP]th[/SUP] August 2013
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration Precision Air Services Plc Mail Box 70770 Dar es Salaam Tanzania E-mail😛wrecruit@precisionairtz.com