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Rwanda fines MTN, warns tiGO over poor service

Discussion in 'Habari na Hoja mchanganyiko' started by kokotoa, Sep 28, 2012.

  1. k

    kokotoa Member

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    Sep 28, 2012
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    KIGALI, Sept 21 | Fri Sep 21, 2012

    (Reuters) - Rwanda's telecoms regulator said it would fine the country's unit of South African telecommunications group MTN for the second time in four years for poor quality service.

    MTN Rwanda is the by far the country's largest mobile phone operator with about two thirds of its subscribers.

    The regulator on Thursday said it had carried out a survey in August showing MTN had failed to meet minimum thresholds on call completion rate, speech quality, signal strength and other measures, the regulator said.

    MTN said an independent technical teams had carried out another survey of its Rwandan networks the following month and found no major problems.

    The September survey found that "despite hitches that sometimes might be beyond our control like fibre cuts, our network is operating within all Key Performance Indicators in our license obligations," MTN said.

    MTN will be fined 3,000,000 Rwandan francs ($4,788) for each day in which they do not comply with the notice, for a maximum of one month, the Rwanda Utilities Regulatory Agency (RURA) said in a statement.

    It warned of further unspecified actions should MTN fail to improve its services.

    Johannesburg-based MTN, which owns 80 percent of the Rwandan operation, said it has been trying to improve its services since receiving an initial warning by the regulator in March this year.

    In 2009, the regulator fined MTN Rwanda $140,000, saying it had failed to roll out network upgrades or address problems such as dropped calls.

    The telecoms regulator also issued a warning, but no fine, for poor service to MTN's rival Tigo Rwanda owned by Millicom International Cellular, giving it one month to improve some of its services found in a survey to be wanting.

    RURa figures showed MTN had about 3.1 million out of the country's 4.9 million subscribers in July.

    (1 USD = 626.5983 RWF) (Reporting by Jenny Clover; Writing by James Macharia; Editing by Andrew Heavens)

    Source:Rwanda fines MTN, warns Tigo over poor service | Reuters
     
  2. Borat69

    Borat69 JF-Expert Member

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    Sep 28, 2012
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    Kuna mara kadhaa huwa natamani kwenda kuishi Rwanda Ila naipenda sana Tanganyika yetu.
    Sijui Tanzania tunashindwa nini kufanya maamuzi magumu kwa manufaa ya UMMA!?
    Au ni kwa sababu vigogo/mafisadi/mapapa na manyangumi wana mikono Yao huko kwenye makampuni ya simu?
    Kweli inauma kuwa MTANZANIA.
     
  3. S

    Starn JF-Expert Member

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    Sep 28, 2012
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    Ukiingia huo mtindo wa kutoza fine wa poor services nadhani TIGO watafirisika
     
  4. B

    ByaseL JF-Expert Member

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    Sep 28, 2012
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    I hope TCRA is listening hata kama ni vilaza!
     
  5. Kertel

    Kertel JF-Expert Member

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    Viva kagame
     
  6. Root

    Root JF-Expert Member

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    Sep 28, 2012
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    Inamaana hela ya rwanda ina thamani kuliko ya tz dah tumeisha
     
  7. b

    blueray JF-Expert Member

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    Sep 29, 2012
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    ukiona hivyo basi ujue Hakuna mikataba ya rushwa kati ya serikali Na makampuni ya Simu, Na viongozi Wa serikali hawana maslahi binafsi Na makampuni ya simu Na hivyo wanawajali wananchi
     
  8. Mkosoaji

    Mkosoaji JF-Expert Member

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    Msiwe na wasiwasi, na sisi ipo siku tutakuwa kama wanyarwanda.
     
  9. next

    next JF-Expert Member

    #9
    Sep 30, 2012
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    in our graves
     
  10. S

    Samkyjr JF-Expert Member

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    kamwe usitarajie kufika huko waliko warwanda na viongozi hawa, makampuni ya simu yote tanzania yanatoa huduma pamoja na kutoa siri za mteja kwa mtu yeyote atakaye omba, **** jamaa kapewa kumbukumbu zote za namba alizokuwa akipigiwa mkewe pamoja na sms bila idhini ya mkewe.
     
  11. Ndahani

    Ndahani JF-Expert Member

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    Si kikundi cha wanasiasa na wanaondaliwa kuwa wanasiasa...watasikiliza nini?
     
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