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Why was live chat created?

Discussion in 'Jukwaa la Sheria (The Law Forum)' started by BrantCawen, Apr 13, 2011.

  1. B

    BrantCawen Member

    Apr 13, 2011
    Joined: Nov 20, 2010
    Messages: 28
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    Why was live chat created?[​IMG] As more businesses turn to e-commerce, the expectation is that customers would be able to purchase at any time, 24 hours a day, seven days a week, without the need to first interact with sales or customer service representatives. The products or service would be able to sell itself, and if there were any problems then the customer would contact the company for support.__________________________
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