Revenue Planning Collection, Relationship Management & Analytics Manager at Airtel

[Jamii Opportunities]

Airtel Tanzania PLC is looking for a suitable candidate for the Revenue Planning Collection, Relationship Management & Analytics Manager Position. The Incumbent will be responsible for developing, delivering & facilitating a consolidated Business Enterprise strategy including Revenue Planning, forecasting & budgeting in line with the business objectives.

This also includes, market intelligence, collection function, and customer relationship management while meeting reporting requirements from the bucket owners/and external stakeholders.

Key Deliverables
1. Effective Revenue Planning Process

• Work closely with Revenue Bucket owners to ensure the availability of the revenue inputs required for revenue planning are provided within the required timeline.
• Ensure all deadlines set for the revenue planning activities/forecast inputs are happening per schedule.
• Responsible for the availability of the Revenue Tracker and associated inputs.
• Overall coordination of revenue planning management processes

2. Preparation of Internal and External Reports

• Preparations of Revenue mid-month, monthly and quarterly and forecasting of revenue reports for Enterprise business and group.
• Analyze and forecast KPI’s, taking into considerations the various initiatives undertaken by each revenue bucket and evaluate gain/losses occurred during the period comparing to the budget and monthly projections.
• Gather and prepare required information for Enterprise Business budget and business modeling formats, forecasts and KPI’s

3. Set up trackers & KPI’s for each revenue bucket/Initiatives

• Proactively depict/predict on the Reporting requirements and tracking Template for data collection and trends.
• Work closely with bucket owners, Finance and MIS to ensure the availability of the data and accuracy

4. Delivery of mandatory surveys

• Overall Management of all Research Agencies and management of Research Budget.
• Communicate effectively on the results obtained from these researches and follow up on the agreed actions to be undertaken and ensure that it is implemented.

5. Timely market/ competition feedback delivery

6. Delivery of In-house (Adhoc) research

7. Develops strong Customer relationships strategies

• Managing relationship team to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
• Assist management in devising direct sales plans and strategies
• Work with management to identify up sell opportunities

8. Supervises Credit Control & debt Collection Team

• Ensures that postpaid credit procedures are in place and enforced at all times
• Continuous Credit Control Processes Improvement
• Control debt collection Agency
• Liaises with Corporate Sales Department on customer problems that may affect debt collection targets
• Verifies the correctness and completeness of postpaid bills for timely production and oversees printing and distribution of the bills to the Customer
• Prepare various analytical reports and statistics as required by the business on a timely basis.
• Managing and endure timely reconciliation of accounts under Credit Control Portfolio

Qualifications and Experience

• Bachelor Degree in Accounting & Finance, Technology or any other related field
• MBA in Marketing/Sales will be an added advantage
• 5+ years of experience in leading a highly qualified and experienced team in a highly complex environment from telecoms
• Strong understanding of all aspects of marketing, good communication and people skills, understanding of local markets and needs of customers.
• Market Research Literacy
• Knowledge in accounting and financial modeling
• Advanced Microsoft Excel and PowerPoint
• Strong analytical skills and problem solving skills

Deadline for receiving applications is 6th June 2020

CLICK HERE TO APPLY

 

[Kennedy]

Sawa Sawa