PC kujizima na kujirestart again!!

[Papizo]

Jamani nimerudi tena maana mpaka sasa sijapata solution kuhusu laptop yangu maana tatizo ni kwamba nimeambiwa HD imekufa so inabidi nipate nyingine hilo sio tatizo zaidi baweza kununua nyingine ila sasa hivi nikiifungua tu kwenye screen naona rangi ya blue then kuna haya maandishi nayaona

STOP:C000021a {Fatal System Error}
The initial session process or System process terminated unexpectedly with status of 0x00000000(0x0000001 0x0037c)
System has been shut down

Sasa yaani kila ikifunguka inajianza tena upya hivyo hivyo....
Sasa ndugu zangu naombeni msaa je hapo sasa tatizo litakuwa kwenye hiyo HD au window ndio itakuwa imecorupt??Sijajua zaidi hayo maneno yanamaanisha nini zaidi,maana nisije kuingia gharama zaidi kwa ajili ya kitu ambacho hakina ubovu so nategemea nitapata majibu kabla sijachukua uwamuzi zaidi!!

And kila siku mimi matatizo yangu ni hayo tu sio zaidi maana siwezi kupata
tatizo la virus au kitu kingine zaidi ya hili tatizo na nina PC yangu ya nyumbani ambayo ni desktop na yenyewe ina hayo hayo maana nikisha iwasha tu inajirestart again so hili tatizo linatokana na nini au inabidi nifanye nini ili nijiepushe na hili tatizo lisiweze kutokea mara kwa mara au hilo tatizo linatokana ana nini???Ok nategemea nitapata msaada zaidi kutoka kwenu!!

 

[Yona F. Maro]

Sasa mkuu jamaa yako si ameshakuambia ni hdd mbovu ?? Nunua nyingine badilisha kwanza umpelekee yeye ambaye ndio amegundua tatizo hilo arekebishe

 

[Papizo]

Sasa mkuu jamaa yako si ameshakuambia ni hdd mbovu ?? Nunua nyingine badilisha kwanza umpelekee yeye ambaye ndio amegundua tatizo hilo arekebishe

Hamna shaka mkuu nitajitahidi nifanye hivyo kwanza alafu tuone itakuwaje!!

 

[ThinkPad]

Next time ukipata tatizo kabla haujapeleka kwa mafundi uliza kwanza wataalam humu humu jf wakina Shy nk. Maana huwa sipendi mafundi wanaozungusha mambo sina uhakika ila ainiingii akilini kama hdd ndio tatizo. Hdd ikifa haiwezi kuboot na ikiwa imekufa ikiweza kuboot haito jirestart bali itakuwa pending huku monitor ikiwa black.

 

[Buswelu]

Basically, press f8 during startup before the winlogo comes up, and choose "last configuration that worked"

Tofauti na hapo repair operationg system...dont format ili kuwa safe zaidi...
Ikishindikana hapo toa hiyo hard disk kisha weka kwenye desk top then hamisha data then format...bado sijashawishika kama ni ubovu wa hard disk.

 

[Buswelu]

If you boot of the Windows XP installation cd and choose 'R' for repair.

Next tray this
When the Recovery Console loads press 1 (for the corresponding operating system). Then press Enter

Then type cd system32 and press enter
Then type ren psapiold.dll psapi.dll and press enter

Then type exit and press enter

--------------------------------------------------------------------------------


I figured it out before i read this but many thanks anyways! i was trying to Google on how to do the rename thing and i found out at the end! i have never been this please to see my computer turn on! lol

 

[Herbalist Dr MziziMkavu]

Wow! This is a doozy! Thanks for the detailed information - it makes troubleshooting this problem much easier

OK, this is an issue where the one STOP error has probably caused the other (a dll failed to initialize, which caused security problems within the OS causing the crash).

Now, since there's malware involved in this your best bet at this point is probably a low-level format and reinstall of the OS. This will ensure that the system is cleaned of any viruses and will give you a brand spanking new OS to work with.

Or, you can try to fix it by using command line virus removal tools to see if you can get XP up and running - then attempt to repair the damage that has been done. This will take a lot of work and doesn't have any guaranty of success. BleepingComputer.com > Stop: C000021a Fatal System Error Status 0xc0000142

http://74.125.77.132/search?q=cache:AvlllUrSvIYJ:healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-fatal-system-error-with-knoppix/+STOP:C000021a+{Fatal+System+Error}&hl=en&ct=clnk&cd=2

Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process...

When you start your Windows NT 4.0-based computer, you may receive the following error message:
Stop c000021a {Fatal System Error}
The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.
After you receive this error message, your computer may restart so quickly that you are unable to obtain the details of the memory address. This symptom may prevent Windows NT from being able to write a valid Memory.dmp file. You may be unable to resolve this issue by disabling all third-party services, or by repairing your Windows NT installation by using an ERD.
Back to the top
CAUSE
The error message that is listed in the "Symptoms" section of this article is o...
The error message that is listed in the "Symptoms" section of this article is often caused by pending file-rename operations that are scheduled in the Windows NT registry, but that cannot be completed.

Programs or Setup programs may schedule a file to be renamed on the next restart of Windows NT if the program is prevented from renaming a file because the file is in memory.

Windows NT checks a registry key for file-rename operations to be completed early in the boot process. If the file-rename operation cannot be completed because the file or folder does not exist, the error message that is listed in the "Symptoms" section of this article is generated.
Back to the top
RESOLUTION
Important This section, method, or task contains steps that tell you how to modi...
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (How to back up and restore the registry in Windows ) How to back up and restore the registry in Windows

To resolve this issue:

1. Create a parallel installation of Windows NT.For additional information how to do so, click the article number below to view the article in the Microsoft Knowledge Base:
259003 (How and Why to Perform a Parallel Installation of Windows NT 4.0 ) How and Why to Perform a Parallel Installation of Windows NT 4.0
2. Start your computer to the parallel installation of Windows NT, and then start Registry Editor.
3. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.
4. On the Registry menu, click Load Hive.
5. Type the path to the System hive of the prior installation, typically %systemroot%\system32\config\system, and then click Open.
6. When you are prompted for the name of the key, type TEST, and then view the following registry entry:
HKEY_LOCAL_MACHINE\TEST\Select
7. Note the setting for the Current DWord value in the preceding registry key. This is typically 0x1, and is represented as CURRENT:Reg_Dword:0x1. This value indicates that the "CurrentControlSet" for your original Windows NT installation corresponds to ControlSet001 in this window. A value of 2 would indicate that the "CurrentControlSet" for your original Windows NT installation would correspond to ControlSet002, and so on.
8. Locate the following registry key
HKEY_LOCAL_MACHINE\TEST\ControlSetXXX\Control\Session Manager
where XXX is the CurrentControlSet that you identified in the preceding step.
9. Under the Session Manager key, note and then delete any PendingFileRenameOperations entries.
10. Click the TEST hive, and then click Unload Hive on the Registry menu.
11. On the Registry menu, click Load Hive.
12. Type the path to the Software hive of the prior installation, typically %systemroot%\system32\config\Software, and then click Open.
13. When you are prompted for the name of the key, type TEST2.
14. Remove any PendingFileRenameOperations entries in the following registry keys:
HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnceEx
15. Click the TEST2 hive, and then click Unload Hive on the Registry menu.
16. Quit Registry Editor, and then restart your original installation.Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process...

 

[Mkaa Mweupe]

Nice solutions,
But easy and solution for PC Dumbs, just unmount the HDD and use the external HD case, mount the faulty HDD in another machine that have the latest Anti-Virus. Scan the fault HDD.

There u r. A trojan Horse is the cause. You may find several of them and a backdoor listeners.

After cleaning the faulty HDD. Re-mount it in a corresponding machine. Done!!

 

[Papizo]

Wow! This is a doozy! Thanks for the detailed information - it makes troubleshooting this problem much easier

OK, this is an issue where the one STOP error has probably caused the other (a dll failed to initialize, which caused security problems within the OS causing the crash).

Now, since there's malware involved in this your best bet at this point is probably a low-level format and reinstall of the OS. This will ensure that the system is cleaned of any viruses and will give you a brand spanking new OS to work with.

Or, you can try to fix it by using command line virus removal tools to see if you can get XP up and running - then attempt to repair the damage that has been done. This will take a lot of work and doesn't have any guaranty of success. BleepingComputer.com > Stop: C000021a Fatal System Error Status 0xc0000142

http://74.125.77.132/search?q=cache:AvlllUrSvIYJ:healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-fatal-system-error-with-knoppix/+STOP:C000021a+{Fatal+System+Error}&hl=en&ct=clnk&cd=2

Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process...

When you start your Windows NT 4.0-based computer, you may receive the following error message:
Stop c000021a {Fatal System Error}
The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.
After you receive this error message, your computer may restart so quickly that you are unable to obtain the details of the memory address. This symptom may prevent Windows NT from being able to write a valid Memory.dmp file. You may be unable to resolve this issue by disabling all third-party services, or by repairing your Windows NT installation by using an ERD.
Back to the top
CAUSE
The error message that is listed in the "Symptoms" section of this article is o...
The error message that is listed in the "Symptoms" section of this article is often caused by pending file-rename operations that are scheduled in the Windows NT registry, but that cannot be completed.

Programs or Setup programs may schedule a file to be renamed on the next restart of Windows NT if the program is prevented from renaming a file because the file is in memory.

Windows NT checks a registry key for file-rename operations to be completed early in the boot process. If the file-rename operation cannot be completed because the file or folder does not exist, the error message that is listed in the "Symptoms" section of this article is generated.
Back to the top
RESOLUTION
Important This section, method, or task contains steps that tell you how to modi...
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (How to back up and restore the registry in Windows ) How to back up and restore the registry in Windows

To resolve this issue:

1. Create a parallel installation of Windows NT.For additional information how to do so, click the article number below to view the article in the Microsoft Knowledge Base:
259003 (How and Why to Perform a Parallel Installation of Windows NT 4.0 ) How and Why to Perform a Parallel Installation of Windows NT 4.0
2. Start your computer to the parallel installation of Windows NT, and then start Registry Editor.
3. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.
4. On the Registry menu, click Load Hive.
5. Type the path to the System hive of the prior installation, typically %systemroot%\system32\config\system, and then click Open.
6. When you are prompted for the name of the key, type TEST, and then view the following registry entry:
HKEY_LOCAL_MACHINE\TEST\Select
7. Note the setting for the Current DWord value in the preceding registry key. This is typically 0x1, and is represented as CURRENT:Reg_Dword:0x1. This value indicates that the "CurrentControlSet" for your original Windows NT installation corresponds to ControlSet001 in this window. A value of 2 would indicate that the "CurrentControlSet" for your original Windows NT installation would correspond to ControlSet002, and so on.
8. Locate the following registry key
HKEY_LOCAL_MACHINE\TEST\ControlSetXXX\Control\Session Manager
where XXX is the CurrentControlSet that you identified in the preceding step.
9. Under the Session Manager key, note and then delete any PendingFileRenameOperations entries.
10. Click the TEST hive, and then click Unload Hive on the Registry menu.
11. On the Registry menu, click Load Hive.
12. Type the path to the Software hive of the prior installation, typically %systemroot%\system32\config\Software, and then click Open.
13. When you are prompted for the name of the key, type TEST2.
14. Remove any PendingFileRenameOperations entries in the following registry keys:
HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnceEx
15. Click the TEST2 hive, and then click Unload Hive on the Registry menu.
16. Quit Registry Editor, and then restart your original installation.Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process...

Asante sana mkuu nashukuru kwa maelekezo yako lakini sasa mimi sipati hata hiyo access kwenye PC yangu maana ikijiwasha inaanza tena upya hata kufunguka kabisa haiwezekani kabisa yaani so sijui hapo naweza kutumia ujuzi gani ili kila kitu kiwe fresh???

 

[Papizo]

Next time ukipata tatizo kabla haujapeleka kwa mafundi uliza kwanza wataalam humu humu jf wakina Shy nk. Maana huwa sipendi mafundi wanaozungusha mambo sina uhakika ila ainiingii akilini kama hdd ndio tatizo. Hdd ikifa haiwezi kuboot na ikiwa imekufa ikiweza kuboot haito jirestart bali itakuwa pending huku monitor ikiwa black.

Kabisa mkuu nimeona hapa hamna kinachoharibika ni wazo zuri sana umenipa na nashukuru sana tena sana.Pamoja

 

[Papizo]

Basically, press f8 during startup before the winlogo comes up, and choose "last configuration that worked"

Tofauti na hapo repair operationg system...dont format ili kuwa safe zaidi...
Ikishindikana hapo toa hiyo hard disk kisha weka kwenye desk top then hamisha data then format...bado sijashawishika kama ni ubovu wa hard disk.

Asante sana mkuu kwa wazo lako zuri nashukuru sana,Sasa tatizo ni la sasa hivi yaani desktop na hiyo laptop zote zinaugonjwa huo zinawaka na kuzima hivyo hivyo zote mbili sasa hapo kuna ufundi wowote wa ziada??

 

[ThinkPad]

Fanya yafuatayo kama wengine walivyosema, ifunge hiyo hdd kama slave ktk pc ambayo ni nzima kisha uscan kama hao virus hawajavuruga registry mambo itakuwa shwali, lkn kama wame edit registr itakulazimu ufanye repair ya os yako.

 

[Kuhani]

Kama kuna data za muhimu tumia recovery disc ambayo ita boot computer bila kutumia operating system. Halafu recovery disc itaweza kusoma na kukopi mafaili kutoka kwenye komputer.

Kama huna recovery disc, au unayo lakini hujui jinsi ya kuingia kwenye bios setup ili ku boot kwa kutumia recovery disc, au unayo na unajua kuitumia ila huna mahala pa ku save hizo data (external drive au blank discs), au huelewi chochote nilichokisema mpaka hapa, chukua hiyo laptop mpelekee yule aliyekwambia kwamba tatizo ni hard drive, mwambie akusaidie ku access na ku save data files kutumia "recovery disc," halafu akimaliza rudi nyumbani ufanye "fresh install." Mwambie hutaki kununua hard drive, na mwambie hutaki kufanya "data recovery," neno linalotumika sana kwa ma hard yaliyokufa kufa, na ni kazi aghali mno. Huna hakika, na yeye, fundi muuza hard drive, hana hakika, hajui, kwamba hard drive imekufa.

Akikataa, nenda sehemu nyingine waambie unataka kufanya "fresh install" lakini kwanza waambie unataka ku access na ku save data zako.

Kama data zenyewe hazina umuhimu sana, futa kila kitu mwenyewe, nyumbani, kutumia system disc, utajiepushia maumivu ya kichwa na safari ndefu kwa mafundi kama Shy anaekuhimiza, almost kukulazimisha, ununue hard drive wakati anafahamu fika bin fauwa kuwa inawezekana ni corrupted operating system tu!

 

[Buswelu]

Kama kuna data za muhimu tumia recovery disc ambayo ita boot computer bila kutumia operating system. Halafu recovery disc itaweza kusoma na kukopi mafaili kutoka kwenye komputer.

Kama huna recovery disc, au unayo lakini hujui jinsi ya kuingia kwenye bios setup ili ku boot kwa kutumia recovery disc, au unayo na unajua kuitumia ila huna mahala pa ku save hizo data (external drive au blank discs), au huelewi chochote nilichokisema mpaka hapa, chukua hiyo laptop mpelekee yule aliyekwambia kwamba tatizo ni hard drive, mwambie akusaidie ku access na ku save data files kutumia "recovery disc," halafu akimaliza rudi nyumbani ufanye "fresh install." Mwambie hutaki kununua hard drive, na mwambie hutaki kufanya "data recovery," neno linalotumika sana kwa ma hard yaliyokufa kufa, na ni kazi aghali mno. Huna hakika, na yeye, fundi muuza hard drive, hana hakika, hajui, kwamba hard drive imekufa.

Akikataa, nenda sehemu nyingine waambie unataka kufanya "fresh install" lakini kwanza waambie unataka ku access na ku save data zako.

Kama data zenyewe hazina umuhimu sana, futa kila kitu mwenyewe, nyumbani, kutumia system disc, utajiepushia maumivu ya kichwa na safari ndefu kwa mafundi kama Shy anaekuhimiza, almost kukulazimisha, ununue hard drive wakati anafahamu fika bin fauwa kuwa inawezekana ni corrupted operating system tu!

Ha ha ha kuhani mkuu....umenichekesha kweli...siku..leo.

 

[Kuhani]

Ha ha ha kuhani mkuu....umenichekesha kweli...siku..leo.

Buswelu you tell me, am I lying? Hebu cheki Shy alivyomjibu Mkuu:

Posted by Shy: "Sasa mkuu jamaa yako si ameshakuambia ni hdd mbovu ?? Nunua nyingine badilisha kwanza umpelekee yeye ambaye ndio amegundua tatizo hilo arekebishe"

Akishanunua hiyo HDD yani anaambiwa ni muhimu arudi kwa fundi muuza parts huyo huyo "arekebishe." Arekebishe nini tena wakati mtu ashatatua tatizo kama alivyoshauriwa (kiutata utata ) kununua HDD mpya? Kuchomeka hako ka HDD kapya kwenye laptop ndio kurekebisha? Yani ana push mpaka mtu unafikiria huyo fundi muuza vifaa inawezekana ni cousin wa Shy, au ni mapacha, ni clone wa Shy mwenyewe!

We toka lini Windows haiwaki unaambiwa kanunue hard drive?

 

[Papizo]

Fanya yafuatayo kama wengine walivyosema, ifunge hiyo hdd kama slave ktk pc ambayo ni nzima kisha uscan kama hao virus hawajavuruga registry mambo itakuwa shwali, lkn kama wame edit registr itakulazimu ufanye repair ya os yako.

Asante sana tena sana mkuu kwa ushauri wako mzuri nashukuru sana,Pia nitajaribu kufatilia zaidi ili niweze kusolve tatizo!!

 

[Papizo]

Kama kuna data za muhimu tumia recovery disc ambayo ita boot computer bila kutumia operating system. Halafu recovery disc itaweza kusoma na kukopi mafaili kutoka kwenye komputer.

Kama huna recovery disc, au unayo lakini hujui jinsi ya kuingia kwenye bios setup ili ku boot kwa kutumia recovery disc, au unayo na unajua kuitumia ila huna mahala pa ku save hizo data (external drive au blank discs), au huelewi chochote nilichokisema mpaka hapa, chukua hiyo laptop mpelekee yule aliyekwambia kwamba tatizo ni hard drive, mwambie akusaidie ku access na ku save data files kutumia "recovery disc," halafu akimaliza rudi nyumbani ufanye "fresh install." Mwambie hutaki kununua hard drive, na mwambie hutaki kufanya "data recovery," neno linalotumika sana kwa ma hard yaliyokufa kufa, na ni kazi aghali mno. Huna hakika, na yeye, fundi muuza hard drive, hana hakika, hajui, kwamba hard drive imekufa.

Akikataa, nenda sehemu nyingine waambie unataka kufanya "fresh install" lakini kwanza waambie unataka ku access na ku save data zako.

Kama data zenyewe hazina umuhimu sana, futa kila kitu mwenyewe, nyumbani, kutumia system disc, utajiepushia maumivu ya kichwa na safari ndefu kwa mafundi kama Shy anaekuhimiza, almost kukulazimisha, ununue hard drive wakati anafahamu fika bin fauwa kuwa inawezekana ni corrupted operating system tu!

Nashukuru sana tena sana mkuu kwa ushauri wako mzuri na kunielewesha kiundani zaidi ili niweze kufanikiwa swala langu maana ni tatizo hasa ambalo ninalo kwenye laptop na desktop yangu ya hope PC kujizima sasa yule fundi alivyoniambia kwamba nipeleke hiyo hela etii anunue HDD nikasema anataka kunipiga changa la macho wacha nizame kwanza JAMII nikawaone wenzangu wanaojua zaidi haya mambo ambapo wanaweza kunielekeza na kunisaidia zaidi!!Asante sana na nashukuru sana kwa msaada wako!!

 

[Katabazi]

Duuuh-mzizimkavu,Asante kwa mistari!

 

[Herbalist Dr MziziMkavu]

How to troubleshoot a "STOP 0xC000021A" error This article is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Technical Support.

When you use a server or a workstation that is running one of the operating systems that is listed in the "Applies to" section, you may receive the following error message:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown.
Note The parameters in parentheses are specific to your computer configuration and may be different for each occurrence.

The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:

* Mismatched system files have been installed.
* A Service Pack installation has failed.
* A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
* An incompatible third-party program has been installed.

RESOLUTION:> To troubleshoot this problem, you must determine which of these processes failed and why.

To determine which process failed, register Dr. Watson as the default system debugger (if it is not already the default debugger). Dr. Watson for Windows NT logs diagnostic information about process failures to a log file (Drwtsn32.log). Also, you can configure this program to produce memory dump files of failed processes that you can analyze in a debugger to determine why a process fails.

To set up Dr. Watson to trap user-mode program errors, follow these steps:

1. At a command prompt, type System Root\System32\Drwtsn32.exe -I, and then press ENTER.

This command configures Dr. Watson as the default system debugger.
2. At a command prompt, type System Root\System32\Drwtsn32.exe, and then select the following options:
Append to existing log file
Create crash dump
Visual Notification
3. After the computer restarts from the STOP 0xC000021A error, run Dr. Watson (Drwtsn32.exe).
4. View the Dr. Watson log to determine what user mode process may be causing the problem.
5. If the Dr. Watson log does not contain sufficient information to determine the cause of the problem, analyze the User.dmp file to determine the cause of the STOP 0xC000021A error.

If Dr. Watson did not create a User.dmp file for either Winlogon.exe or Csrss.exe, you may have to use a different tool to generate a memory dump file of the process that fails. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
241215 (How to use the Userdump.exe tool to create a dump file ) How to use the Userdump.exe tool to create a dump file
Note Follow the instructions in the Knowledge Base article to troubleshoot a process that shuts down with an exception. While you follow these instructions, monitor the following processes to troubleshoot the STOP 0xC000021A error:
* Winlogon.exe
* Csrss.exe
Note Most STOP 0xC000021A errors occur because Winlogon.exe fails. This typically occurs because of a faulty third-party Graphical Identification and Authentication (GINA) DLL. The GINA is a replaceable DLL component that Winlogon.exe loads. The GINA implements the authentication policy of the interactive logon model. The GINA performs all identification and authentication user interactions.

It is very common for certain types of remote control software to replace the default Windows GINA DLL (Msgina.dll). Therefore, a good first step is to examine the system to see if it has a third-party GINA DLL. To do this, locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Value = GinaDLL REG_SZ

* If the Gina DLL value is present and if it is anything other than Msgina.dll, it probably means that a third-party product has changed this value.
* If this value is not present, the system uses Msgina.dll as the default GINA DLL.

If this error first occurred after the installation of a new or updated device driver, system service, or third-party program, the new software should be removed or disabled. Contact the manufacturer of the software to see if an update is available. For information about how to contact the manufacturer of the software, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (Hardware and software vendor contact information ) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (Hardware and software vendor contact information ) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (Hardware and software vendor contact information ) Hardware and Software Third-Party Vendor Contact List, Q-Z
Last known good configuration
If the previous steps in this article do not resolve the problem, start the computer by using the last known good configuration. To start the computer by using the last known good configuration, follow these steps:Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

1. Click Start, and then click Shut Down.
2. Click Restart, and then click OK.
3. Press F8 at the indicated time:
* For an x86-based computer: When a screen of text appears and then disappears , press F8. (The screen of text may include a memory test, lines about the BIOS, and other lines.) There may also be a prompt that tells you when to press F8.
* For an Itanium architecture-based computer: After you make your selection from the boot menu, press F8. There may be a prompt that tells you when to press F8.
4. Use the arrow keys to select Last Known Good Configuration, and then press ENTER.

NUM LOCK must be off before the arrow keys on the numeric keypad will function.
5. Use the arrow keys to highlight an operating system, and then press ENTER.

Notes

* Choosing the Last Known Good Configuration startup option provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. However, it does not solve problems that are caused by corrupted or missing drivers or files.
* When you choose the Last Known Good Configuration option, only the information in registry key HKLM\System\CurrentControlSet is restored. Any changes you have made in other registry keys remain.

In-place upgrade
If the previous steps in this article do not resolve the problem, perform an in-place upgrade. For more information about how to do this,, click the following article numbers to view the articles in the Microsoft Knowledge Base:
292175 (How to perform an in-place upgrade of Windows 2000 ) How to perform an in-place upgrade of Windows 2000
315341 (How to perform an in-place upgrade (reinstallation) of Windows XP ) How to perform an in-place upgrade (reinstallation) of Windows XP
816579 (How to Perform an In-Place Upgrade of Windows Server 2003 ) How to perform an in-place upgrade of Windows Server 2003
Remove incompatible software by using the Recovery Console
If the previous steps in this article do not resolve the problem, remove incompatible software by using the Recovery Console. Complete steps that describe how to do this are beyond the scope of this article. However, you may be able to use the following articles as guidelines for performing this procedure.
313670 (How To Replace a Driver by Using Recovery Console in Windows 2000 ) How to replace a driver by using Recovery Console in Windows 2000
816104 (How to replace a driver by using Recovery Console in Windows Server 2003 ) How to replace a driver by using Recovery Console in Windows Server 2003
326215 (How To Use the Recovery Console on a Windows Server 2003-Based Computer That Does Not Start ) How to use the Recovery Console on a Windows Server 2003-based computer that does not start
229716 (Description of the Windows 2000 Recovery Console ) Description of the Windows 2000 Recovery Console
307654 (How to install and use the Recovery Console in Windows XP ) How to install and use the Recovery Console in Windows XP
307545 (How to recover from a corrupted registry that prevents Windows XP from starting ) How to recover from a corrupted registry that prevents Windows XP from starting
216417 (How to install the Windows Recovery Console ) How to install the Windows Recovery Console

 

[JuaKali]

Blue screen zimenitokea mara kibao lakini hata mara moja hazijasababishwa na HDD kuwa mbovu. Kama huna vitu vya maana sana ndani ya HDD yako, save urself kwa kuload upya Operating sys halafu wakati wa kuformat chagua NTFS file sys ambayo ni Native ya XP pro then chagua format type ile isyosema Quick format. Ikiisha maliza kuistall connect to the Internet fanya Windows updates.
Haya maelezo ya MTIMKAVU hapo juu ni ya mtu mwelewa sana mambo ya Computer Sys, siyo mtu anayehitaji msaada wa blue screen yatakuchanganya, hayako specific!!