Steps in setting up Cyber café Internet cafes act as entrance point to the communication highway called the internet. Customers vary from students who need assistance for their research activities to professionals who travel and need access to the internet, and anyone else wishing to explore the internet. Outlined below are 10 steps and process of setting up you own internet café. Step #1 Create a business plan The very first thing you should do when setting up internet café is to create a business plan. A business plan is an essential part of the process in any business. If you want to raise capital, no investor or financial company will support you without a business plan. Moreso a good business plan will assist you to clarify your thinking and alert you to challenges that lie ahead. Step #2 Choose a Location The location where you internet café is situated really matter a lot. Choosing a good location can lead directly to a successful business, while a bad location can also lead directly to failure of the business. Note that locations near schools or colleges is a good tip because students are always busy on the internet. Also heavy traffic and accessible locations with parking space is a good avenue for an internet café business. Step #3 Create an Environment Next step in setting up your internet café is deciding on what kind of internet environment you want to create. Do you want to create a hip hangout, a relaxed comfortable settings or a fast paced environment? Take note of some important things you should consider; designs/decorations and additional services you want to offer. Step #4 Buy Equipment Computer systems(should high end and fast systems) Internet Access(should be high-speed broadband) Networks connectivity devices(cable, switch, router, printer, scanner etc) Step #5 Set up a Network You will need the service of a technician , a cisco certified networker should always handle such task for your local area connection setup and internet connection. Step #6 Purchase an Internet Management system After you have networks your system and up running , you then purchase an internet management system i.e the timer software. Step #7 Determine Your Charge Rate Be strict and friendly in this area and also depending on your total cost and the outfit of your internet café . Things you should keep in mind when creating a price structure. Internet access is becoming a lot more affordable and more people have internet access at their homes. Also compare your prices to your competitors. You do not have to copy your competitors pricing structure exactly but use it as a reference guide. Step #8 Promote your Internet Café Marketing and promotional strategy always help a lot attracting customers like giving bonus, advertising, distribute hand bills. Step #9 Stay updated When you own and operate internet café, you should always stay updated with new technology like installing the latest application software on your systems. Step #10 Retain Customer Once you have the internet café open for business, you will need to adopt a strategy to retain you customers as well as attract new ones. A good suggestion is for you to give discount to your customer as well as create a loyalty system plan and employ a good public relation. Others are: Make sure you have power supply/management, backup systems like UPS/Inverters etc You have to be really experienced in computer hardware and software maintenance (I mean YOU and not your manager or your 'engineer'), or Make sure you have a good reliable system person around with access to resources that fixes the computer whenever the system breaks down and don't wait for two months to do that. You have to know how to handle multiple tasks at the same time You have to be strong willed and ready to attend to difficult customers (there are usually many of them), I don't need to remind you that you have to have a big capital Location is everything... Think of it! If you have a good location it means good patronage and therefore you can take care of fueling, however, if the location is not okay, just close down in time while you can still sell your equipments at good price. Then you need good Managerial Skills.. Someone to add more?