$40m for Dar civil service monitoring project BY JOSEPH MWAMUNYANGE Special Correspondent THE EAST AFRICAN Officials from Tanzanian ministries, departments and agencies are to be monitored under a $40 million World Bank performance-based project. The project Performance Results and Accountability Project will ensure timely and effective implementation of strategic and priority programmes, a key plank to the achievement of the goals of the National Strategy for Growth and Reduction of Poverty (Mkukuta). Operating under the theme Demanding results and accountability, the project aims to enhance the capacity, performance and accountability of government ministries, departments and agencies in the use of public resources and service delivery. World Bank country director for Tanzania and Uganda John Murray McIntire said the bank has approved an International Development Association (IDA) credit of $40 million for the project. Successful implementation of this project will result in improvements in the policy-making and regulatory capacity of government offices. This will translate into a more predictable and well-regulated environment for service delivery. The project is further expected to see improved use of performance management systems by the government, improved management of civil servants, greater access to information and greater responsiveness to the demands of stakeholders. The project will contribute to good governance through greater transparency and accountability. To be implemented over a five-year period, it is supporting the second phase of the Public Service Reform Programme. The first phase, which was approved in 1999, aimed at creating the foundation and systems necessary to improve performance in the public service. In phase one, all government ministries, departments, and agencies were trained to develop results-oriented strategic plans to implement the objectives of the Mkukuta. This included developing client service charters with specific performance and service delivery targets, which are increasingly becoming a focus of public and media scrutiny. Pay enhancement and revised career schemes in the public service are gradually being implemented to attract and retain quality staff and make the public service a better place to work. Although progress is being made on several fronts, reviews have shown that the reforms need to be deepened to ensure closer linkages with sector development programmes and stronger co-ordination among the core reform programmes to ensure effectiveness and impact.