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MTN Jobs

Discussion in 'Nafasi za Kazi na Tenda' started by Yo Yo, Jul 13, 2009.

  1. Yo Yo

    Yo Yo JF-Expert Member

    #1
    Jul 13, 2009
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    wakuu mambo hayo MTN is hiring.......fanyeni faster nyingine dead line ni leo...nasikia waganda wamejazana sana MTN SA why bongolanders?

    MTN Jobs
     
  2. Mchaga

    Mchaga JF-Expert Member

    #2
    Jul 14, 2009
    Joined: Apr 11, 2008
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    info ipo finyu mkuu
     
  3. Yo Yo

    Yo Yo JF-Expert Member

    #3
    Jul 14, 2009
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    usitake'ncheke.....ina maana huoni link mkuu?? click hiyo link acha uvivu wa kubandikiwa kila kitu.....
     
  4. J

    Julius Mziray Member

    #4
    Jul 14, 2009
    Joined: Feb 27, 2009
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    wakuu vp mbona hiyo link haifunguki kuna mtu yoyote amefanikiwa kuifungu
     
  5. Yo Yo

    Yo Yo JF-Expert Member

    #5
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    mkuu mbona mie naifungua vizuri tu.....au fanya hivi...nenda MTN.CO.ZA click JOBS juu kabisa kulia......
    lazima ufungue kule maana ku apply lazima ujisajili kwanza wakuu...
     
  6. Yo Yo

    Yo Yo JF-Expert Member

    #6
    Jul 14, 2009
    Joined: May 31, 2008
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    Engineer : Radio Maintenance - Western Cape (1 Vacancy) Location of position MTN
    South Africa
    Western Cape
    Cape Town
    Harrington Street
    Job mission •Performing all Radio O&M functions ensuring the integrity and optimum performance of the radio network while maintaining BTS expansion to meet customer demand reflecting MTN brand values in all areas of operation.
    KPA duties •Radio Operation & Maintenance, performing the day-to-day O&M functions as per prescribed procedures ensuring the integrity and optimum performance of the radio network.
    •To be fully conversant in the various types of RBS’s. This includes trouble shooting, fault finding, link analysis, RF functionality, power equipment etc.
    •Have a solid understanding of the various packages used to monitor and improve the Network availability, quality and performance.
    •Ensure materials and resources are available for emergency maintenance and planned/upgrade work. This includes ensuring all the required equipment for a project is included in the BOM.
    •Accepting of new and upgraded Base Stations as per schedule. This includes the commissioning and integrating of the site into the network, thus ensuring that all sites are built in accordance with the specification of the day.
    •To implement and maintain all transmission devices and their traffic paths.
    •To integrate all new Telkom links obtained for existing sites into the Network.
    •To perform radio routines as defined by maintenance schedules.
    •To swiftly diagnose and clear any faults or alarms assigned to you by trouble ticket, or ensure escalation to correct parties if unable to fix. To close or forward all trouble tickets promptly.
    •To maintain a sound working relationship between the network operations section and all associated parties, both within and external to the company.
    •To implement approved software upgrades and modifications.
    •To ensure maintenance work undertaken by contractors meets MTN's specification.
    •To ensure that all planned network expansions take place on schedule, Radio network upgrades and downgrades.
    •Maintain the integrity of site configuration database and records systems.
    •Ensure deployment of generators to affected Base Stations during power outages.
    •Ensure maintenance of generators and other mechanical aids according to specifications.
    •Liaise and follow-up with respect to power outages and faults with the relevant suppliers.
    •Ensure all administrative documentation and databases are correctly completed or updated, accurately and timeously.
    •Ensure Policies and Procedures are adhered to through ISO 9001,ISO14000 & QMS.
    •To liaise and assist our product dealers and service providers, and interface with Marketing and Sales in the areas of responsibility.

    Educational requirements •Minimum qualification is a National diploma N6,S4,T3 in electrical light-current/electronics/communication engineering. Higher National diploma or degree will be advantages.
    •Code 8 EB drivers licence.
    Experience required •Minimum of five years' experience in the telecoms industry or related industry with supervisory ability.
    •Transmission experience. ( 2M/bit and equipment).
    •Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.
    •Experienced in working in elevated positions.
    •Computer literate with Windows and MS Office experience.
    •Prepared to work long hours and travel long distances.
    Skills required Knowledge:
    •A good knowledge of the operation, maintenance, planning and implementation of Digital Transmission, Microwave RF transmission and multiplexing systems.
    •A good knowledge of 2 Mbit/s transmission architecture.
    •Computer literate with practical experience in the use of the Microsoft Office suite using the Windows OS.

    Skills / physical competencies:
    •Motivated & innovative self-starter.
    •Prepared to work long hours.
    •Handles working under stress and meeting deadlines.
    •Uses initiative in solving technical problems.
    •Can work in elevated positions, not scared of heights.
    •Competent in the use of mechanical & electrical hand tools.

    Behavioural qualities:
    •Self-Disciplined, motivated, energetic self –starter with an exemplary work ethos.
    •Proven initiative and innovation with the ability to work under stress while meeting deadlines.
    •Excellent communication skills with the ability to motivate & control contractors.
    •Be of sober disposition.
    Other information Reference No: NWG0926 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional:

    Applications close 17 Jul 2009.
     
  7. Yo Yo

    Yo Yo JF-Expert Member

    #7
    Jul 14, 2009
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    IS Business Domain Expert (1 Vacancy) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission The Business Domain Expert (BDE) serves as the tactical and operational interface to the respective MTN Business Units points of contact and works closely with the BDM's and BLM's to translate business needs into IS requirements. Provides strategy input and is responsible for the execution of application strategies The BDE engages with the Business, the ISRO and their agents for delivery and provides technical advice and recommendations on how to leverage value from MTN's infrastructure and domain application capabilities. They provide Domain technical expertise at both the applications and technology levels, and conduct the research required for proof of concept (POC) and pilot projects.
    KPA duties 1.Meeting with customers and clients to understand their business requirements prior to commencing projects within the framework of their domain expertise In liaison with the BLM's and 3rd parties.
    2.Understanding what application development solution may be relevant and appropriate as a solution to the business needs of the customer;
    3.Provide consultation for all applications related projects so that decisions can be made as to the most appropriate delivery methodology.
    4.Ensure that vendor and 3rd party developers are developing applications that comply to business requirements and implemented according to approved quality standards.
    5.Supporting any applications RFx activity by delivering technical inputs and advice to the Procurement team.
    6.Responsible for the application design, development and testing processes of projects.
    7.Liaise with Enterprise Architecture to ensure that the most appropriate solution is implemented.
    8.Defining, developing and executing the applications solutions roadmap (R&D) in conjunction with Enterprise Architecture.
    9.Through R&D and POC execute the overall application strategy, bringing key insights in their domain into MTN.
    10.To ensure that within a matrix of integrated business systems, domains are aligned.
    11.Continuously review, improve and integrate ALM processes, in order to reduce complexity.
    12.In conjunction with IS Compliance ensure that IS commitments, policies, procedures and standards are adhered to.
    13.Ensure an application domain oversight role by Influencing and approving applications designs in the context of the joint design authority.
    14.Monitoring existing systems for effectiveness, stability and performance and ensuring that service levels are maintained.
    15.Facilitate JAD sessions with the 3rd party development vendors and the business.
    16.Keeping abreast of latest trends in the technical and business domains to proactively progress and develop the MTN business.
    17.Review Requirement Definition Specifications (RDS) to ensure that technical documentation is accurate and satisfies user requirements.
    18.Daily operations sessions with IBM and MTN Business to ensure the operational environment is always been monitored.
    Educational requirements Mandatory:
    •Matric
    •Bsc IT, Bcom IT, Diploma IT and or 10 years related experience
    Experience required •Min. 3 years development using (Oracle SQL/PL*SQL, Java, XML, Object Orientation, Middleware tools).
    •5 Years application design and analysis experience.
    •Web Application server development.
    •Previous experience in one of the application domain areas.
    •Vendor/supplier management experience will be advantageous.

    Skills required Knowledge:
    •In depth knowledge of IT and the IT technical roadmaps.
    •In depth knowledge of data analysis concepts.
    •Awareness of e-Commerce environment and commercial considerations.
    •In depth understanding of IT and Telecommunication Industry and key trends.
    •Broad knowledge of implementation platforms.
    •Key trends in the IS Industry with relation to Business Applications.
    •Industry (Telecommunications).
    •Web technologies.
    •Development methodologies.
    •Sound business domain knowledge.

    Skills / physical competencies:
    •Strong interpersonal skills and liaison competence.
    •Customer Orientation.
    •Facilitation skills (for JAD sessions).
    •Effective presentation and written Communication skills.
    •Internal Actualisation Competence ( the capacity to take decisions of one's own accord, to perform, to achieve).
    •Strong organizational skills.
    •Attention to detail.
    •Innovative.
    •Listening Competence.
    •Conceptual and Analytical skills.
    •Project management.
    •Strategic thinking.
    •Business and systems analysis skills.

    Behavioural qualities:
    •Display integrity and simplicity of values.
    •Be innovative.
    •Resourceful.
    •Be a strong team player/builder.
    •Ability to work closely with other team leaders, project leaders, project managers and managers.
    •Self motivated.
    •Ability to work under pressure.
    •Flexible thought application.
    •Accurate and timeous reporting.
    •Initiative.
    •Perseverance.
    •Ability to adapt to changing requirements of customers and staff members.

    Other information Reference No: BV006 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional:

    Applications close 16 Jul 2009.
     
  8. Yo Yo

    Yo Yo JF-Expert Member

    #8
    Jul 14, 2009
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    Business Domain Expert (1 Vacancy) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission The Business Domain Expert is responsible for systems/database design and analysis and ensuring the execution of programming, testing, implementing and managing of all business systems within pre-defined standards and procedures. The responsibility also entails the managing off the vendor to fulfill project management, delivering systems within time constraints and budgets, systems enhance ments and second line support.
    KPA duties 1. Designing and analysing applications
    2. Ensuring that quality systems are developed according to business needs by the vendor;
    3. Monitoring existing systems for effectiveness, stability and performance and ensuring that service levels are maintained
    4. Ensuring that the vendor adheres to standards and procedures
    5. Running JAD sessions with the development vendors and the business
    6. Working closely with the Project Manager on projects and provide monthly management feedback
    7. Ensuring that effective development plans exist and are administered to satisfy the user's requirements in agreed priority sequence
    8. Developing and implementing of quality systems timeously in terms of the schedule and also within the budget parameters
    9. Keeping abreast of latest trends in technical and business domain to proactively progress and develop the MTN business
    10. Defining & developing applications solutions roadmap (products):
    o Technical programming and development
    o Systems design and analysis
    o Systems support and maintenance
    o Completion of Technical Documentation
    11. Evaluation of tools and technologies

    Supervisory / Leadership / Managerial Tasks:
    • Providing monthly management reports and feedback
    • Facilitating technical and problem solving meetings
    • Providing technical expertise to staff
    Creativities:
    • Innovative and quality designs
    • Cost effective solutions
    • Technological assessments
    • Architectural proposals
    Educational requirements Business degree or equivalent
    Experience required • Min. 3 years development using (Oracle SQL/PL*SQL, Java, XML, Object Orientation, Middleware tools)
    • 5 Years application design and analysis experience
    • Web Application server development
    • Previous experience in one of the application domain areas
    • Vendor/supplier management experience will be advantageous


    Skills required o Strong interpersonal skills and liaison competence
    o Customer Orientation
    o Facilitation skills (for JAD sessions)
    o Good presentation skills
    o Strong Written Communication Competence
    o Internal Actualisation Competence ( the capacity to take decisions of one's own accord, to perform, to achieve)
    o Strong organizational skills
    o Good time management skills
    o Innovative
    o Listening Competence

    Other information Reference No: MN0701 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional: Behavioural qualities:

    o Display integrity and simplicity of values
    o Be innovative
    o Resourceful
    o Be a strong team player
    o Ability to work closely with other team leaders, project leaders, project managers and managers
    o Self motivated
    o Ability to work under pressure
    o Flexible thought application
    o Accurate and timeous reporting
    o Initiative
    o Perseverance
    o Ability to adapt to changing requirements of customers and staff members
    Applications close 16 Jul 2009.
     
  9. Yo Yo

    Yo Yo JF-Expert Member

    #9
    Jul 14, 2009
    Joined: May 31, 2008
    Messages: 11,245
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    Business Domain Expert (BDE) (3 Vacancies) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission The Business Domain Expert (BDE) serves as the tactical and operational interface to the respective MTN Business Units points of contact and works closely with the BDM's and BLM's to translate business needs into IS requirements. Provides strategy input and is responsible for the execution of application strategies The BDE engages with the Business, the ISRO and their agents for delivery and provides technical advice and recommendations on how to leverage value from MTN's infrastructure and domain application capabilities. They provide Domain technical expertise at both the applications and technology levels, and conduct the research required for proof of concept (POC) and pilot projects.
    KPA duties 1.Meeting with customers and clients to understand their business requirements prior to commencing projects within the framework of their domain expertise In liaison with the BLM's and 3rd parties.
    2.Understanding what application development solution may be relevant and appropriate as a solution to the business needs of the customer.
    3.Provide consultation for all applications related projects so that decisions can be made as to the most appropriate delivery methodology.
    4.Ensure that vendor and 3rd party developers are developing applications that comply to business requirements and implemented according to approved quality standards.
    5.Supporting any applications RFx activity by delivering technical inputs and advice to the Procurement team.
    6.Responsible for the application design, development and testing processes of projects.
    7.Liaise with Enterprise Architecture to ensure that the most appropriate solution is implemented.
    8.Defining, developing and executing the applications solutions roadmap (R&D) in conjunction with Enterprise Architecture.
    9.Through R&D and POC execute the overall application strategy, bringing key insights in their domain into MTN.
    10.To ensure that within a matrix of integrated business systems, domains are aligned.
    11.Continuously review, improve and integrate ALM processes, in order to reduce complexity.
    12.In conjunction with IS Compliance ensure that IS commitments, policies, procedures and standards are adhered to.
    13.Ensure an application domain oversight role by Influencing and approving applications designs in the context of the joint design authority.
    14.Monitoring existing systems for effectiveness, stability and performance and ensuring that service levels are maintained.
    15.Facilitate JAD sessions with the 3rd party development vendors and the business.
    16.Keeping abreast of latest trends in the technical and business domains to proactively progress and develop the MTN business.
    17.Review Requirement Definition Specifications (RDS) to ensure that technical documentation is accurate and satisfies user requirements.
    18.Daily operations sessions with IBM and MTN Business to ensure the operational environment is always been monitored.

    Educational requirements Mandatory:
    •Matric
    •Bsc IT, Bcom IT, Diploma IT and or 10 years related experience

    Experience required •Min. 3 years development using (Oracle SQL/PL*SQL, Java, XML, Object Orientation, Middleware tools, Microsoft .Net Frameowrk).
    •5 Years application design and analysis experience.
    •Web Application server development.
    •Previous experience in one of the application domain areas.
    •Database Management and Adminstration in Microsoft SLQ and/or Oracle and/or Informix.
    •Vendor/supplier management experience will be advantageous.

    Skills required Knowledge:
    •In depth knowledge of IT and the IT technical roadmaps.
    •In depth knowledge of data analysis concepts.
    •Awareness of e-Commerce environment and commercial considerations.
    •In depth understanding of IT and Telecommunication Industry and key trends.
    •Broad knowledge of implementation platforms.
    •Key trends in the IS Industry with relation to Business Applications.
    •Industry (Telecommunications).
    •Web technologies.
    •Development methodologies.
    •Sound business domain knowledge.

    Skills / physical competencies:
    •Strong interpersonal skills and liaison competence.
    •Customer Orientation.
    •Facilitation skills (for JAD sessions).
    •Effective presentation and written Communication skills.
    •Internal Actualisation Competence ( the capacity to take decisions of one's own accord, to perform, to achieve).
    •Strong organizational skills.
    •Attention to detail.
    •Innovative.
    •Listening Competence.
    •Conceptual and Analytical skills.

    Behavioural qualities:
    •Display integrity and simplicity of values.
    •Be innovative.
    •Resourceful.
    •Be a strong team player/builder.
    •Ability to work closely with other team leaders, project leaders, project. managers and managers.
    •Self motivated.
    •Ability to work under pressure.
    •Flexible thought application.
    •Accurate and timeous reporting.
    •Initiative.
    •Perseverance.
    •Ability to adapt to changing requirements of customers and staff members.
    •Project management.
    •Strategic thinking.
    •Business and systems analysis skills.

    Other information Reference No: BV007 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional:
     
  10. Yo Yo

    Yo Yo JF-Expert Member

    #10
    Jul 14, 2009
    Joined: May 31, 2008
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    Commercial Controller - Operations (1 Vacancy) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission The purpose of the position is to facilitate the requisition, invoice and asset management process by providing supervisory duties, validating of information. The position will ensure commercial governance & compliance through its daily tracking & weekly meetings .The Commercial Controller will manage Turnaround times with Customers to ensure that relevant Service Levels are met thereby meeting customer expectations. The position also includes reporting & participation in Monthly service review meetings as well as feedback on individual requisition and invoices to stakeholders and validation of billing.
    KPA duties Asset Management Process:

    Ensure ongoing personal growth and development.
    Multi Skilling, Keep abreast of changes to the outsources contract.
    Keep up to date with procedural changes.
    Receive ongoing system training.
    Reporting.
    Provide Feedback on reporting.
    Weekly, monthly, stats (Number, value, etc).
    Performance against contracted timeframes for monthly IBM service meeting
    Cost analysis.
    Financials & budget input.
    Risks.

    RFS Governance:
    Ensuring compliance to all processes.
    Addressing deviations both external & internal.
    Steering and management of the weekly meeting.
    Feedback to Commercial Review Forum regarding internal and outsources compliance and risk.
    Participant in monthly meeting.

    Requisition Process:

    Ensure that all requisitions are loaded.
    Liaise with approvers to ensure approval in line with time frames.
    Expedite orders with Procurement department.
    Ensure that the orders have been send through to IBM, so that this can be added to their invoices.

    Invoice Process:
    Review all invoices relating to deliverables.
    Evaluate the accuracy of the invoice against SOW, PO etc.
    1st Point of Escalation by users regarding invoices relating to RFS.
    Interface between Financial Management and IS Contract Management.
    Ensure adherence to financial timelines processes and procedures.

    Operational Process:
    Input into identifying ways to fine tune procedures and their application.
    Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
    Share experience and knowledge to relevant work matters.
    Gather information and research to ensure delivery of results.
    Support the work performed by others.
    Prioritise work to ensure deadlines are met.
    Follow clear and linear procedures to find practical solutions to problems. pertaining to SOW's, contracts etc.
    Update related business interfaces.
    Ensure a reduction in turnaround times.
    Ad hoc duties.
    Database maintenance.

    Educational requirements Matric with Accounting.
    Tertiary accounting qualification.
    Some knowledge working with contracts.
    Experience required One or two year accounting and contract experience.
    Skills required Knowledge:

    Experience and knowledge of policy crafting and setting of operational guidelines.
    Understanding of best practice in account and contract management.
    Working knowledge of MTN's financial standards and procedures such as budget setting.
    Some legal knowledge.

    Skills / physical competencies:

    Business Acumen.
    Memory.
    Observance.
    Clerical Competence.
    Negotiation Competence.
    Self Actualisation.
    Evaluation.
    Conformity.
    Tact.
    Excellence orientation.
    Analytical Thinking.

    Behavioural qualities:
    Self Motivated.
    Confident.
    Trustworthy.
    Deadline Driven.
    Ability to work under pressure.
    Attention to detail.
    Compliant.
    Self Starter.
    Strong quality focus.
    Reliable and dependable.
    Assertive.
    Operate with integrity.
    Customer Focussed.
    Service Oriented.


    Other information Reference No: BV008 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional:

    Applications close 16 Jul 2009.
     
  11. Yo Yo

    Yo Yo JF-Expert Member

    #11
    Jul 14, 2009
    Joined: May 31, 2008
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    DCG\ Network Support Services Engineer (1 Vacancy) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission • Responsible for operational planning, implementation, support and maintenance of HLR / MGW/MSS/MSC/GMSC/STP/SS7/IVR/
    • Premium number routing/ VMS routing/Implementation of new services on GSM network.
    • To initiate actions to optimise the network (continuous improvement).
    • To ensure that the operational structure on AXE systems is optimally integrated into network operations (best practice).
    • Ensuring data/routing integrity including switching requirements and new service implementation as per business requirements.
    • Maintaining 100% availability of the GSM network 2G & 3G & 3.1 MSS at all times.
    KPA duties • Network Implementation
    o Prepare DT "Data Transcripts" for all AXE elements" HLR/STP/MSC/GMSC/BSC/RBSC/MSS/MGW/3G as and when required aaccording to project plan. (Include B-number tables/Link requirements/interconnect requirements/software levels/Point Code allocation etc).Load and test DT. Complete Full integration testing on new nodes this include – H-module testing /Billing verification/ SMS / PP / Voice / Data testing. Integrate the operational requirements for new technologies and services that will be supported by Network Operations and as per Marketing Requirements. National and international data changes- RSA Network and Africa. CP & APG slides – testing and integration.
    • 3rd Party Implementation
    o Implement/test and maintain routing to third parties i.e. VC/CELLC/IVR/SENTEC/TELKOM/Call Centers/Vans/Premium Rated/Banks/BRS –Marketing Requirements etc.
    • Expansions
    o Ensure that hardware capacity exists for future projects and expansion. National switching equipment remodelling/redefinition. Ensure that switch capacities are monitored and expansion of links and C7s / AXE equipment / Processor Upgrades is put in place and executed. Liase with System Planning regarding HW requirements
    • Support
    o Implement new software / ACA levels as and when released by E///.Assist with the operational and integration of new MTN networks internationally. Assist Regional maintenance, SMC, VAS, Pre-Paid, CS, System Planning, HLS and Ericsson support staff where required. Ensure accurate completion of all CSR's.Assist in the development of an automated and effective environment
    • Routing
    o Implement and standardized B-number analysis table. This includes Pre-analysis, the allocation of BNT values, the routing, the allocation of special numbers, Global title routing, NDC. Maintaining core routing.
    • Training
    o Full understanding of Vendor equipment AXE "Ericsson Switching Equipment"/ATM/IP. Be fully aware of all procedures including both Administrative and Technical. Be professional at all times and convey an impression of being professional. Provide on the job training and guidance to replacement personnel…
    Role Dependencies:
    • Changes on the network may result in network outage or call difficulty.
    Educational requirements Graduate BSC Engineer /N6/T3 or B Tech
    Experience required At least 2 years in a GSM telecommunications environment.
    Skills required • MTN vocabulary
    • Industry Knowledge
    • Knowledge of department values, policies and procedures
    • Problem solving
    • Stress management
    • Time management
    • Adaptability
    • Relationship management
    • Network architecture
    • GSM protocols
    • GSM call routing principles/flow
    • Ericsson Equipment

    Other information Reference No: NM0402 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional: Motor Vehicle/Travel allowance- is a requirement as the incumbent has to provide own transport to various sites around the country in order to perform his/her work duties, I.e. Normal and after hours support and operation of the MTN GSM network.
     
  12. Yo Yo

    Yo Yo JF-Expert Member

    #12
    Jul 14, 2009
    Joined: May 31, 2008
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    Network Consultant (1 Vacancy) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission
    The Network Consultant Business is responsible assisting the Business Domain Expert by researching and advising on best practise implementation and managing of all business systems. This responsibility also entails the monitoring of all vendor related activities pertaining to the support function as rendered by vendors on business systems. The consultant will also be assisting with identification of the root causes of recurring problems and give advice on how to address them so they do not reoccur.

    KPA duties 1. Supplement and enhance operational resources with expert guidance
    2. Partner with operational resources for successful deployments and migrations of systems
    3. Isolate root causes in partnership with operational resources and determine best course of action to prevent future occurrences
    4. Monitoring existing systems for effectiveness, stability and performance and ensuring that service levels are maintained
    5. Ensuring that the vendor adheres to standards and procedures
    6. Coordinated Service Delivery and Service Delivery Planning
    7. Working closely with the Project Manager and BDE on projects and provide monthly management feedback
    8. Liaise with support teams of outsourcing partner/s to ensure optimal vendor support
    9. Keeping abreast of latest trends in technical and business domain to proactively progress and develop the MTN business
    10. Assist with defining & developing applications solutions roadmap (products):
    o Technical programming and development
    o Systems support and maintenance
    o Completion of Technical Documentation
    11. Assist with evaluation of tools and technologies
    Supervisory / Leadership / Managerial Tasks:
    • Providing monthly management reports and feedback
    • Facilitating technical and problem solving meetings
    • Providing technical expertise to staff
    Creativities:
    • Innovative and quality designs
    • Cost effective solutions
    • Technological assessments
    • Architectural proposals
    Vulnerabilities (control span):

    o Sub-standard design and development;
    o Customer changes their requirements;





    Educational requirements Business degree or equivalent


    Experience required • Min. 3 years development using (Oracle SQL/PL*SQL, Java, XML, Object Orientation, Middleware tools)
    • 5 Years application design and analysis experience
    • Web Application server development
    • Previous experience in one of the application domain areas
    • Vendor/supplier management experience will be advantageous


    Skills required o Strong interpersonal skills and liaison competence
    o Customer Orientation
    o Facilitation skills (for JAD sessions)
    o Good presentation skills
    o Strong Written Communication Competence
    o Internal Actualisation Competence ( the capacity to take decisions of one's own accord, to perform, to achieve)
    o Strong organizational skills
    o Good time management skills
    o Innovative
    o Listening Competence

    Other information Reference No: MN0702 Position Type: Permanent Affirmative Action: Open to All Salary:
    Additional: Behavioural qualities:

    o Display integrity and simplicity of values
    o Be innovative
    o Resourceful
    o Be a strong team player
    o Ability to work closely with other team leaders, project leaders, project managers and managers
    o Self motivated
    o Ability to work under pressure
    o Flexible thought application
    o Accurate and timeous reporting
    o Initiative
    o Perseverance
    o Ability to adapt to changing requirements of customers and staff members
    Applications close 16 Jul 2009.
     
  13. Yo Yo

    Yo Yo JF-Expert Member

    #13
    Jul 14, 2009
    Joined: May 31, 2008
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    TOPP Trainee (4 Vacancies) Location of position MTN
    South Africa
    Gauteng
    Johannesburg
    Innovation Centre
    Job mission To Complete the Training Outside Public Practise(TOPP) programme at MTN over a three year period.
    KPA duties As per SAICA and MTN requirements
    Educational requirements Must have completed BCompt(Accounting) and you are currently completing:
    A Certificate in Theory of Accounting (CTA) to sit for QE1 in 2009; or
    BCom Accounting to sit for CTA in 2009 and QE1 in 2010

    Experience required Financial
    Skills required Strong financial and business acumen
    Time Management
    Deadline driven
    Communication

    Other information Reference No: TOPP4 Position Type: Learnership Affirmative Action: Open to All Salary:
    Additional: Self motivated
    Applications close 21 Aug 2009.
     
  14. Yo Yo

    Yo Yo JF-Expert Member

    #14
    Jul 14, 2009
    Joined: May 31, 2008
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    [FONT=&quot]HVRC Inventory Controller[/FONT][FONT=&quot] (1 Vacancy)[/FONT]
    [FONT=&quot] [/FONT][FONT=&quot][/FONT]​
    [FONT=&quot] [/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] Location of position[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]MTN SP
    South Africa
    Limpopo
    Polokwane
    Polokwane[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] Job mission[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]To ensure that a professional and high level of service is offered to all customers, both internally as well as externally at all times within the inventory and stores environment.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] KPA duties[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]• Forecasting of all spares, accessories and service stock on a weekly basis.
    • Ensure that spares for new products are ordered ahead of product release.
    • Compiling orders from the forecast for both internal and decentralised orders to ensure sufficient stock on hand at all times..
    • Monitoring of slow moving stock within all HVRCs in order to procure internally before externally.
    • Keep up to date records of all spares required with part numbers and new revisions.
    • Receiving and processing of all stock within the HVRC.
    • Packaging and storage of spares in accordance with the management and manufacturers specifications.
    • Notify all relevant staff of new stock arrivals to enhance production levels.
    • Storage of faulty spares in accordance with policy for return or deposal.
    • Process all faulty service stock on a weekly basis.
    • Issuing and processing of spares, service stock and accessories to technical staff as required preventing holding up production.
    • Ensuring that we have nothing more than a 2% obsolescence of spares.
    • Monitor and control the ASA and WIP queue to keep it below 2% of production at all times.
    • Ensuring that all sub inventory stock holdings within HVRC on Oracle are kept to a minimum.
    • Do all preparation leading up to stock take including clearance of in transit accounts, pre-checks and stock take sheets.
    • Be actively involved in the smooth running of the stock take.
    • Reconcile all stock variances within the specified time.
    • Fast track all problematic customer issues with regard to inventory to the HVRC Administration Supervisor on a daily basis.
    • All and any other general office administration that may be required on a daily basis.
    • Ensure that all SLA’s are adhered to specifically with regards to TAT.
    • Ensure that all PPPs are maintained and adhered to within your work environment.
    • Open, regular and concise communication to be kept at all times.
    • Coaching of fellow staff members.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] Educational requirements[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]• Matric / Grade 12
    • Any relevant Tertiary Education[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] Experience required[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]• 1 year’s inventory control experience.
    • 2 Years Administration experience.
    • Microsoft Office.
    • Challenger, Oracle, Discoverer and RMS.
    • Customer Service/liaison[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot] Skills required[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]• Strong on problem solving.
    • Innovative
    • Strong data analysis abilities.
    Knowledge:
    • Thorough knowledge of the Challenger system as well as Oracle and RMS
    • Good computer related knowledge including Microsoft Office and strong Excel skills.[/FONT]
    [FONT=&quot] Other information[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Reference No:[/FONT]
    [FONT=&quot]HVRC/IC/MM[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Position Type:[/FONT]
    [FONT=&quot]Permanent[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Affirmative Action: [/FONT]
    [FONT=&quot]Open to All[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Salary:[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Additional:[/FONT]
    [FONT=&quot]• Professionalism
    • Strong communication
    • Strong interpersonal relations
    • Dedicated and committed
    • Strong attention to detail.[/FONT]
    [FONT=&quot]Applications close 17 Jul 2009.[/FONT][FONT=&quot][/FONT]
    [FONT=&quot]Apply[/FONT]
     
  15. Yo Yo

    Yo Yo JF-Expert Member

    #15
    Jul 14, 2009
    Joined: May 31, 2008
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    [FONT=&quot]Sales Operations Supervisor (Informal Channel)[/FONT][FONT=&quot] (1 Vacancy)[/FONT]


    [FONT=&quot] Location of position[/FONT]

    [FONT=&quot]MTN SP
    South Africa
    Limpopo
    Polokwane
    Polokwane
    [/FONT]

    [FONT=&quot] Job mission[/FONT]

    [FONT=&quot]• To provide day-to-day management, support and guidance to the Sales Team in the assigned region, implementing plans, controls and standards for optimum performance and alignment with Consumer Channel (Branded) and MTN SA strategies.
    • To meet or exceed retention and acquisition targets by providing exceptional customer centric service that is geographically close to the customer.
    [/FONT]

    [FONT=&quot] KPA duties[/FONT]

    [FONT=&quot]Input into Operational Planning
    • Provide input into the long-term plan (1-2 years) for the assigned region ensuring that Branded Channel regional strategies provide targeted growth of market share in the region.
    • Identify opportunities for account / region specific promotions and incentives within set parameters and monitor promotional success against targets.
    • Contribute towards continuous improvement and innovation at process and procedure level.
    • Provide input into identifying ways to fine tune systems and methods of service and product delivery in line with changing work practices.
    • Contribute to the planning of new store rollout and communication.
    • Research and consider best practice, local conditions, trends, as well as competitor activity.
    • Provide input into the creation and/or development of tailored Services Packages (TSP’s)

    Sales Targets
    • Define and determine the best methods to reach sales, revenue and churn targets as defined for the assigned region.
    • Coordinate teamwork to ensure that all sales team members understand objectives and are able to achieve required service levels set for the region, including serving other segments than Consumer if so is required as per MTN Sales strategy.
    • Own all aspects of the relationship with outlet managers in the assigned region, reviewing outlet performance, developing actions with manager and providing feedback Sales Operations management for the region.

    Internal processes
    • Define and manage the day to day execution of sales and service processes for the assigned region, ensuring that workflow continues without interruption.
    • Implement MTN PPP’s and systems at sales and service level, ensuring compliance and alignment to the set operational framework for the assigned region and recommending corrective action where necessary.
    • Identify and facilitate region specific improvement opportunities, initiatives, promotions and incentives at an operational level, within set parameters, driving optimal and efficient sales and service levels.
    • Assess training needs, training effectiveness and MTN knowledge, developing training schedules as required.
    • Communicate with and coach Store Consultants on products and promotions, measuring their performance and ensuring compliance with MTN policies / procedures
    • Identify regional promotional activities to support achievement of targets, implementing and monitoring promotions plans and materials at outlet level as defined by MTN SA.
    • Implement sales tool kit, administering and reporting on use.
    • Monitor merchandising standards.
    • Monitor stock in outlets, including stock control and ensuring minimal stock outs and stock losses, facilitating stock acquisition, and maintaining stock reconciliations.
    • Monitor sales operations to ensure accuracy and sign off e.g. returns, warranties, OBFs, etc.
    • Manage discretionary spend to meet volume targets.
    • Handle customer queries and follow up.
    • Resolve / escalate issues and queries, liaising with relevant Franchise Managers and Sales Consultants or relevant areas within MTN as necessary.
    • Understand applicable contractual / commercial agreements with the customer and apply consistently.
    • Ensure the daily capturing of relevant financial and administrative documentation as per processes, policies and systems defined by MTN SA.
    • Compile monthly reports as appropriate.
    • Identify, resolve or escalate business risks accordingly.
    • Gather information and conduct research to ensure delivery of results meets with standards of best practice.

    Budget Management and Cost Control
    • Provide input into the forecasting, planning, development and review of the sales and service budget for the assigned region, ensuring that it provides MTN with return on investment.
    • Monitor and control expenditure for the assigned region, reporting as necessary.
    • Identify opportunities to generate additional revenue and minimise costs.
    • Report on achievement of monthly targets.

    Customer Satisfaction and Service
    • Put effective methods and standards in place to ensure delivery of Customer Experience as defined by MTN SA.
    • Establish and manage solid customer relationships.
    • Understand customer needs and provide input into the development and fine-tuning of systems and processes accordingly.
    • Ensure maximum customer satisfaction with service and assistance provided by the assigned region, as measured by CSI.
    • Contribute towards initiating change to continually improve all aspects of service delivery.
    • Assist in identifying trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery.
    • Ensure all customer queries are attended to and resolved within agreed SLA’s.
    • Ensure the delivery of first time right service excellence.
    • Put feedback systems in place to gather first-hand customer information and use it for improvements in products and services.
    • Coach, train, motivate and supervise the outputs of Sales consultants and field marketers
    • Initiate and take disciplinary action and resolve grievances as appropriate
    • Lead regional initiatives in sales campaigns and operations optimisation
    • Administer and control available resources to achieve regional sales and service goals and objectives
    • Plan workload and allocation team resource appropriately
    • Communicate goals clearly and facilitate achievement thereof
    • Manage and motivate team to achieve agreed goals and targets
    • Set boundaries within which direct reports will operate and clarify roles to match the level of expertise and results required
    • Communicate actively and effectively resolving any potential conflicts that may arise
    • Evaluate and assess people performance
    • Build and enforce a customer centric approach
    • Build and maintain collaborative teamwork
    • Build professionalism, loyalty and commitment to the organization
    • Have the self insight and flexibility to adapt to different situations
    • Live the MTN Brand – change and influence employees behaviour
    • Manage diversity and EE
    [/FONT]

    [FONT=&quot] Educational requirements[/FONT]

    [FONT=&quot]• Diploma / relevant tertiary education (Sales and Marketing related)[/FONT]

    [FONT=&quot] Experience required[/FONT]

    [FONT=&quot]• At least 2 – 3 years experience in the telecoms industry in a commercial environment
    • At least 1-2 years of leadership experience in similar positions, in fast-moving industries
    • Sales / customer service experience
    • Some supervisory / management experience would be preferable
    [/FONT]

    [FONT=&quot] Skills required[/FONT]

    [FONT=&quot]• Business finance acumen - understanding margins, assess financial feasibility of promotions
    • Market assessment skills - customer, competitor, consumer analysis
    • Account review skills - understand status and identify appropriate actions
    • TSP’s
    • A broad understanding of the MTN business
    • An good understanding of sales, marketing and customer service processes
    • An understanding of basic finance terminology and processes (e.g. budget, expenditure, investment, loan, cash-flow, working capital, forecasting, variance analysis, cost)
    • Knowledge of current and relevant legislation and regulations
    • Knowledge of MTN polices and procedures
    • In-depth knowledge of the following MTN products and services
    • Computer literate
    • Team orientation – working in an integrated team environment
    • Relationship builder – strong people-focus
    • Resilience – maintaining composure and dealing effectively with stress
    • Service orientation
    • Customer centricity
    • Approachable
    • Strong detail focus - attention to detail and accuracy
    • Creative
    • Action-oriented – sense of urgency
    • Operate with integrity (high ethics) –to maintain confidentiality
    • Confident
    • Compliant, methodical and systematic
    • Independent-minded – ability to work independently
    • Reliable and dependable
    • Logical
    • Stock management skills
    • Selling skills
    • Promotions management
    • Risk management skills
    • Operational management skills
    • Planning skills – plan, prioritise, resource allocation, deliver on time and work logically to meet deadlines
    • Technical / professional excellence
    • Relationship building
    • Analytical skills – collecting info and analysing, drawing insights from data
    • weighing up the pro’s and con’s; making sense of information
    • Ability to control and direct to maximise performance of others and arrange logistics
    • Delegation skills – allocation of tasks and coaching
    • Feedback skills
    • Problem solving skills
    • Budgeting and cost control skills
    • People management skills – managing and monitoring performance
    • Conflict management skills
    • Communication skills
    • Stress management skills
    • Time management skills (specifically the ability to prioritise)
    • Leadership skills
    [/FONT]
    [FONT=&quot] Other information[/FONT]

    [FONT=&quot]Reference No:[/FONT]
    [FONT=&quot]SOS/INF/MM/01[/FONT]

    [FONT=&quot]Position Type:[/FONT]
    [FONT=&quot]Permanent[/FONT]

    [FONT=&quot]Affirmative Action: [/FONT]
    [FONT=&quot]Open to All[/FONT]

    [FONT=&quot]Salary:[/FONT]

    [FONT=&quot]Additional:[/FONT]
    [FONT=&quot]• Drivers licence and own transport
    • Flexible working hours
    • Pressurized deadline driven environment
    • Work directly with customers
    [/FONT]
    [FONT=&quot]Applications close 14 Jul 2009.[/FONT]
     
  16. Yo Yo

    Yo Yo JF-Expert Member

    #16
    Jul 14, 2009
    Joined: May 31, 2008
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    kuna mwenye swali?
     
  17. Hebrew

    Hebrew JF-Expert Member

    #17
    Jul 14, 2009
    Joined: Jul 3, 2008
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    Hizi kazi ukipewa natumaini utahitaji kibali cha kufanya kazi SA. Kuna mtu anajua jinsi ya kuhangaikia masuala haya au hao MTN ndio watakutafutia hicho kibali?
     
  18. s

    shegaram New Member

    #18
    Jul 15, 2009
    Joined: Jul 8, 2009
    Messages: 2
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    Hebrew mambothanks for informing us about the mtn jobs,naomba basi details za hizo jobs.
     
  19. s

    shegaram New Member

    #19
    Jul 15, 2009
    Joined: Jul 8, 2009
    Messages: 2
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    Thanks Hebrew,samahani tena,bado nina maswali, huyo mtu anayehangaikia vibali vya kazi nita mpataje naomba namba yako au yake ya sim ili tuwasiliane zaidi.thanks
     
  20. a

    andrewsegawa Member

    #20
    Sep 24, 2010
    Joined: Sep 21, 2010
    Messages: 26
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    I have been missing this forum, iam going to tell all my friends who need jobs vacancies in Uganda to also register here. I have seen this forum is very helpful
     
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