Naombeni msaada wa hili tatizo:- Kila nikifungua mafaili ya MS word na hasa yaliyo kwenye Flash disk, ninakuta ujumbe huu:- " Sorry I am really sorry. I don't want to do it again. This is my first and may be the last if you agree to help me. Do you want to get your files back? That is so easy just do this. I want you to write a mail to Zlovel_4evr@yahoo.com stating how much I loved her. You know I gave her everything I had, my heart my phase . all what I can and had but she gave me nothing except pain. Now she leaves me alone and I am felling now empty inside. I can't to live without her. That is why I burnt your files. I know may be this file is vital for you as your mail is for me. Be sure I will give your files back with out any damage. Be sure and trust me. Take a minute from your busy time and write a nice message to her. Then you will get all your files as befor. Thank you for your cooperation. And I hope you will give me a pardon for my miss use of knowledge. I did it because I left with no other option." Kirusi gani huyo wakuu anayenitafunia mafile yangu?? Niwezaje kumdhibiti? Nitawezaje kuyarecover material yangu? Thx in adv 4 ur valued suport.