Outlook mails for me and other people are very important,consequently sometimes happen bad thing,if so,advise to use next tool-cannot view mail in outlook,it helped me many times and has many capacities,moreover tool can help to extract all files with *.eml, *.vcf and *.txt extensions from *.ost file, when you cannot access your mail account, stored on Microsoft Exchange Server,will quickly scan all hard drives and find it. If current user has only one profile and its data is stored in a *.pst file, the path will be automatically displayed in the dialog box,can convert the data to a file with *.pst extension, that can be opened with any mail client, when cannot view Outlook emails.